Bass Pro Shops Anmeldelser 

checkout was fast and i got tracking updates the whole way. smooth from start to finish

Man helping me was very knowledgeable. Shipping went well even with hurricane aftermath. Highly recommend

I ordered a pair of muckboots in a size 6. am a size 6.5, but so many reviews on this site and on muckboot site said they ran really large. They are so small, I can barely get them on my feet. I want to return them because they do not have a size 7 available. Then I am told it will cost $7.50 for a return fee. Nowhere was this disclosed in their return policy or before purchase. I would not have purchased them if that were the case. Businesses have started shifting that cost onto customers, which is ridiculous and unacceptable. If they want to reach a wider customer/purchase base, then they will need to shoulder the cost of opening more locations or the cost of running an online store. I disputed this fee and essentially they told me I could drive an hour to a store to return them. I am disabled and unable to make that hour drive. Not only will I not ever purchase from Bass Pro Shop or any affiliated store such as Cabela's again, but I will just go back to purchasing only from local on site stores. Because I live in a somewhat rural location, that is limited... but, what I cannot find in store is not something I need. This whole switching to online (e-commerce) shopping has been a bait and switch where they shift the costs onto customers. They lured us in with 'convenience', while they unload the cost of paying for items up front and having them on hand, take orders to ship from manufacturer, make it incredibly difficult to return/exchange items, shift the cost of shipping onto customers as well, and we have to deal with all of the labor or unpacking and discarding of shipping materials as well. What service are they actually providing any longer other than a very literal 'middle man' or toll charge?

So I ordered Blackout Epic NT bow in black at 45-60# along with a few other things. I get a camo bow 70# left hand. No biggie call customer service they do exchange say they will overnite new bow. Two days later, not the next day which would be overnight ( I I also offered to pay for this service but they waived fee) I received bow. Once again wrong color wrong poundage and a left hand bow. Called them up AGAIN and once more they say it will be overnight and in my hands tomorrow. So now I have to wait for hazardous stickers from them to go to Fed ex and ship their screw up TWICE back. I can only hope and pray that someone can read the box and send right item. It’s not that hard says right on box what contents are. If the skew number is wrong you would think after second time to read contents. Cmon Bass Pro you can do better. Hope I’m holding a new bow tomorrow as promised , not holding my breath though you told me this last time as well. A frustrated customer!!!! Update new bow came in mail and guess what, yep yet another camo 70# left hand bow. This makes three I now have to return and still have not received bow I paid for. Utterly ridiculous!!!!!

Bass pro Canada. Prices have become exorbitant. Sales are fraudulent in my opinion. Yes all retailers do it but Bass pro is the winner

Love bass bro shops. Great prices, great products, great customer service.

I'm an Army Veteran,,was having trouble online getting my Bass Pro military discount ,,,so i called a number for help they ask me a bunch of questions and finally they sent me a bass pro link to the same site i had trouble ...So ok I drove my DD214 to the Harrisburg Bass Pro today surely with my dd214 will not be an issue ..At Bass Pro they put me on the phone with a lady that was confused ,,,i'm done with Bass Pro/Cabelas i will even tell my sisters never give me a bass pro gift card again..Ive been ordering from Cabalas catalogs even way before there was an internet ....NEVER AGAIN ,,,tHIS THIRD PARTY they have controlling this has lost a Customer ...Would i recommend Bass Pro to a friend ,,thats funny

They have lots of stock and offer some new ideas. I did notice they have to ship out Archery equipment for repair. It would be helpful if staff on site could assist like with the fishing reels in store. They took my rod apart and preformed some fish magic on it. My bow did not fair so well

Ordered a fishing rod. Arrived with a broken tip. Was offered a new rod. Then never got the new rod because it was out of stock. So I'm out the money for initial shipping and for having to return the broken item to a fedex location 30 km from my home...hence the reason for online shopping in the first place. So it cost me money and a lot of time to end up with no fishing rod.

Just sat down to look at the Bass Pro Shops 2026 MASTER CATALOG for fishing. 600 pages and absolutely no heavy mono or steel leaders, materials to make those leaders or crimps for those leaders. Worthless for a "MASTER" catalog

I wanted to buy 2 boat chairs for my new Bass Tracker. 5 plus weeks later no seats. 10 calls mostly unanswered and the people I talked to were very nice but achieved nothing . Spoke to Hermantown GM twice, gave his word to handle the seats. Nothing! 3 emails, one to the CEO nothing! Crickets!

Don’t waste your time this hasn’t a clue what ethics are. Pitiful

Beware that BPS requires signature on delivery AND will not let you pick up the package from FedEx even with ID and if you call them. I trusted them with a time sensitive order but because I work during the day, I now must leave on my trip without it. All that was required was a call to FedEx to remove the restriction but they refused even if the customer called and identified himself. What a fantastic company.

Bought a boat and feels like I am closing on a Mortgage! I am on day 7 and they are saying another 3 days before I can pick it up. The boat was in stock when I done the application and put a deposit on the boat. I may get buyers remorse and back out.

I bought a Sig GTO 9mm from them for over $2,500 for the pistol and out of the box 4 things were wrong. I wrote an honest review on the Bass Pro website, received a confirmation email and they decided to NOT post it because it was a negative review. I can tolerate a lot of things but this is lying to the public. If you only post positive reviews to raise the ratings, consumers are given misleading info... Honest companies would post even the reviews that talk about how the product has fallen short. To pay a premium to shop there and get this treatment, is just awful. How can I ever believe their ratings or reviews again? How can anyone?

I was a Cabelas customer and club member before Bass pro shop bought it out. I continued with bass pro for years afterwards. The decline of service, online shopping, club point usage, and products is not Cabelas standard. It took 9 months to recover points earned from a club card never reieved. They kept telling me without the entire card number there was nothing they cold do. I finally talked with a willing supervisor who took the time to work the issue. The gift card replacement however took 5 & a half months to receive. I did not renew my club membership & will not do so. The points were not made readily made available online shopping. Somehow they would not show up on purchase. Most likely due to my technology challenged abilities. The products I purchased from Cabelas most big & tall clothing were deleted. I purchased a large portion of my informal shirts from them. The products Bass pro offered were not comparable (cheap junk) or size limited. I an not exactly a cookie. 6 foot 4 inches tall 270 pounds. Very limited most expensive lines offered in big&tall.Dramaticallydisappointing change from what was a prmere fishing & hunting store. Living in New Mexico makes online shopping a necessity due to limited stocks provided in fishing equipment. Navigation of Bass pro has proved frustrating. In closing the use of other resources available and navigable have become my go to. So long Cabelas certainly wish it did not have to end so miserably. Bass Pro do better.

This review is about Bass Pro Shops and Cabela' websites. I went to do a search for products I might be interested in on these sites. When I landed on their web pages, their sites would not allow me to search for products unless I would consent to allowing them to know my location. Don't get me wrong, I love these stores. But I don't feel they have to know my location to be able to look at their products. I know which store I want to shop at. If I decide to buy, then I will give them my address. Shame on them; they are not the only stores that I can buy sporting equipment at, and until they change their policy, I will not be buying from any of their online stores.

I went to the Hooksett Nh Bass pro shop location. When I arrived at the service department I spoke to the service manager Chad Duquette. I spoke to the service manager about a can of boat spray paint that I had purchased prior. It was not the correct color for my boat that I have purchased many times prior in the ten years of ownership of my Jon boat tracker topper. Fortunately Chad was able to do intensive research to resolve my issue. I just wanted to make it known that he was very professional and courteous resolving my issue. Thank Eric B

Going to Bass Pro is my highlight. I've been to several stores. They get a 5 in my book all day..
But wait there's more to this story.
I'm a vendor that has been trying to get my product in Bass Pro for over 7 months. Even drove to there main office.
I'm just a old country boy with zero computer skills. Been in construction all my life. Heck my phone smarter than me.
After breaking 2 monitors and endless endless calls I'm still at ground zero.
There's got to be a easier process, people build products that stores sells for a profit. But does this only require if your techno savy? I just left a large hunting store. They TALKED to me and purchased my product that day. BASS PRO you got to work on this or you loose up to date products which pays bills.
FYI
Old country boy

I had a very refreshing experience with Bass Pro Shops yesterday. Over the weekend my favorite fishing rod snapped because of some extreme pressure it was put under. A few days later I took the damaged rod to a Bass Pro Shops near me, and with no hesitation, they replaced it with a brand new rod. I was in the store all of 5 minutes and walked out feeling like I just dealt with a company that stands by their product and cares about their customers. Every rod I buy from now on will be from Bass Pro Shops, particularly the Jonny Morris Carbonlite Technique series.

1★ – Very frustrating experience with online order & customer service

I had a really disappointing experience with Bass Pro Shops Canada (basspro.ca) trying to purchase a Mercury 9.9 outboard that was listed on sale.

The website clearly showed the motor as available and allowed me to go through the full checkout process, including entering all my information and selecting ship-to-store. After that, everything fell apart. I was told conflicting information from multiple sources, and no one seemed to take ownership of the issue.

The store told me to contact customer support. Customer support told me to speak with the Abbotsford store manager. I was also told I would receive a callback from the store—which never happened. I just kept getting the runaround with no resolution.

In the end, they would not honour the sale price, even though the listing error was clearly on their website. That’s extremely frustrating as a customer who acted in good faith. Because of all the delays and confusion, it also ended up impacting a fishing trip my son and I had planned. If I had known this would happen, I could have gone to another store from the beginning and avoided the whole situation.

To make matters worse, communication just stopped altogether—my emails eventually went unanswered, and the item was removed from the website shortly after. From my perspective, that only added to the frustration and lack of transparency.

On top of that, email responses felt generic and impersonal, like they were generated by AI, which didn’t help address the actual issue or provide any real support.

Overall, this experience left me feeling like they don’t stand behind their advertised pricing or value their customers’ time. I expected better from a major outdoor retailer.

Very disappointed.