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BASMA.com Anmeldelser 

824
•
TrustScore 4.5 ud af 5

4,5

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

أنا للحين ما خلصت من رحلة أسناني مع بسمة، لكن إلى الآن مره سعيدة بتجربتي معاهم! 🤍✨ وبالأخص نورة، الله يسعدها، كانت تسهّل علي كل خطوة وتخلّي التجربة أريح وأسهل بكثير. والأجمل إني شفت فرق بأسناني... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

فكرة التطبيق رائعة، وتحسنت اسناني كثيراً، ولكن كنت اتمنى الشفافية والمهنية من موظفي خدمة العملاء حيث انهم اخبروني بالبداية ان زيارة العيادة لن تتعدى ٣ مرات، وبحكم انني من مدينة اخرى وافقت على الموضوع... Se mere

Bedømt til 5 ud af 5 stjerner

التعامل جدا سلس وسهل وايضا التطبيق والخطوات واضحة مع تعليمات بسيطة خصوصا انه بعض العيادات اعطوني نتائج مختلفة وطويلة المدى مع سعر عالي جدا اما عيادة بسمة جدا سعرها ممتاز مع تعامل جميل وايضا اقل زيارا... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I really appreciated how the customer service team explained everything clearly and took the time to answer all my questions and concerns. What I liked most about Basma is the convenience. Instead of... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Ortodontist
  2. også i
  3. Kosmetisk tandlæge
  4. Tandklinik

Skrevet af virksomheden

Who’s BASMA? BASMA offers convenient and affordable doctor-directed treatment for aligning teeth using invisible aligners! We believe that everyone deserves a smile they love. We are a chain of orthodontic clinics in the GCC that deliver human-focused care. We do that using fully digitalized processes with a highly skilled team of professionals who are specialized in making healthy smiles using the latest technology for the diagnosis, treatment, and follow-up of all cases. Using a combination of medical expertise and digitalization, we enable patients to start their journey at one of our clinics, where they get their teeth scanned by our doctors and discuss their personalized treatment plan. We make getting straight teeth easier and more affordable using clear braces. Every treatment plan is designed and supervised by our licensed orthodontists, from your first scan to your final smile. Our app lets you track your progress, view your 3D smile, manage appointments, and chat with our care team anytime. We also offer flexible installment plans to make treatment more accessible, and every treatment is backed by our Smile Guarantee. Beyond aligners, we also offer professional in-clinic teeth whitening to complete your smile. With 6,000+ smiles transformed across 30+ clinics in 12+ countries, we’re proud to be trusted by patients across the region. We value every review, as your feedback helps us keep improving the BASMA experience.


Kontaktoplysninger

Get straight teeth in 6-10 months

Book a free 3D scan and see your new smile before you start treatment

4,5

Fremragende

TrustScore 4.5 ud af 5

824 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 93 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(824)

126 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Perfect experience

Perfect experience, amazing results🤩

20. juni 2025
Uopfordret anmeldelse
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Besvarelse fra BASMA.com

Thank you for your lovely feedback, Elissa 💕 We hope you're enjoying life with your beautiful new smile 😄

Bedømt til 5 ud af 5 stjerner

Straight teeth finally

My experience with Basma has been wonderful. I was abroad in the US and this has just made it easier. The communication is on point. I liked how i didnt need to see the doctor much physically. I liked the online pictures and schedules being setup. My only thing was i would have wished the team would have had more knowledge beyond aligners. In my case it was regarding my gums and the reaction of the aligners. Other than that everything was smooth sailing.

18. juni 2025
Uopfordret anmeldelse
BASMA.com-logo

Besvarelse fra BASMA.com

Thank you so much for sharing your experience, Tarfa 💕 We're happy to hear that the journey was smooth and convenient for you, even while you were abroad.
We truly appreciate your feedback—while our focus is on aligners, we always do our best to advise patients on where to be referred for any other dental concerns.
We hope you're enjoying life with your beautiful new smile! 😄

Bedømt til 5 ud af 5 stjerner

I completed my aligner journey with…

I completed my aligner journey with Basma and overall had a very positive experience. The process was clear from the start and was easy to use. Their customer support teams are consistently responsive and helpful, particularly when I had questions during treatment.

11. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Satisfied

My treatment journey was excellent and the support team was very helpful and responsive throughout the process. I am satisfied with the results and I will totally recommend Basma for my friends.

The only issue i faced was at the beginning when the alignments i received didn’t have a space for my buttons. I had to wait 3 weeks to receive a new set of alignments.

7. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I really liked the idea of no appointments

I really liked the idea to upload the progress in pictures instead of dental appointments its saves me time. The staff is great they are always answering me fast and they are so helpful. The experience is going fast and smooth and better that I imagined it.

23. november 2024
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Bedømt til 5 ud af 5 stjerner

Excellent experience

I’d like to thank the BASMA team for their professionalism and how easy it was to communicate with them. My experience was truly excellent from start to finish.

3. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Exceptional Care!

I couldn’t be happier with my experience with Basma! From the very beginning, their team was professional, attentive, and genuinely committed to helping me achieve the smile I’ve always wanted. What truly sets them apart is their exceptional follow-up and dedication to customer satisfaction.

Not only did they design an effective treatment plan, but when a few adjustments were needed along the way, they handled everything at their own expense—no questions asked. Their willingness to go the extra mile made all the difference, and it’s clear that they genuinely care about the outcome and the confidence of their clients.

Thanks to Basma, I now have a smile I’m proud of. Highly recommended to anyone looking for top-notch, customer-focused orthodontic care!

28. maj 2025
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Bedømt til 5 ud af 5 stjerner

I just completed my dental treatment…

I just completed my dental treatment and couldn’t be happier with the experience! Even if im out of the country, the team consistently followed up on my progress and made sure everything was going smoothly. Their dedication, professionalism, and genuine care stood out every step of the way. The result is amazing, and I’m truly grateful for the excellent treatment and support I received. Highly recommend to anyone looking for high-quality dental care and a team that truly goes above and beyond. Thank you BASMA ❤️

20. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

One of the best experiences I’ve ever…

One of the best experiences I’ve ever had!

Basma has been with me every step of the way—from the first interview until now. The team is incredibly professional, kind, and supportive. Special thanks to Dr. Ayat for her amazing care and communication.

Even though I’m in a different country, I never felt the distance. They made everything feel easy and close, and helped me save a lot of time, effort, and money.

Highly recommended! ⭐⭐⭐⭐⭐

21. maj 2025
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Bedømt til 5 ud af 5 stjerner

My dream came true…

It was one of my great wishes came true with BASMA , i have my dream smile , the service is perfect the journey was amazing, i would like to thank the team for encouraging me to continue and supporting me . Smooth process and very professional team and doctors.

21. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Super professional

Super professional, I couldn’t be happier. From the very beginning, the process was smooth, professional, and incredibly user-friendly. The team was responsive and supportive at every step — from the initial assessment to receiving my custom

20. maj 2025
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Bedømt til 5 ud af 5 stjerner

AMAZING

Helloooo
I would like to inform that the final result and the customer service in BASMA are AMAZING! 🤩🤩

For any issue I face or info I want to know the customer service were always there for me. Alao, they were taking care of every little detail, so everything went smoothly

Im so happy and glad that i chose u for my smile journey🙏🏼

14. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Basma is amazing

التجربه كانت جدا ممتازه و كانو جدا متعاونين معاي انصح بالتجربه👍🏽

12. maj 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Patient should have better details…

Patient should have better details about the treatment before starting it

25. april 2025
Uopfordret anmeldelse
BASMA.com-logo

Besvarelse fra BASMA.com

Dear Wael,

Thank you for your feedback.
We’re sorry to hear that the treatment details didn’t feel clear enough. We always aim to explain everything thoroughly before starting, so we’d really appreciate the chance to understand where the miscommunication may have happened.

However, we weren’t able to identify your file based on the name provided.
Could you please contact us via WhatsApp or through the App chat so we can review your treatment details and support you further?

We’re here to help and would appreciate the chance to resolve this.

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