Barrain London Estate Agents Anmeldelser 

288
•
TrustScore 5 ud af 5

4,9

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Demetri showed me the property near Cross Harbor and Royal Albert last month. He was patient showing me around and well prepared ahead of the appointment so I can know more about the properties. He al... Se mere

Bedømt til 5 ud af 5 stjerner

Really helpful and reliable service. Barrian has helped me when I accidentally locked myself out of my room. He responded quickly and help me get back in. Very friendly, patient and helpful. Really ap... Se mere

Bedømt til 5 ud af 5 stjerner

Demetri was absolutely incredible! Our buyers solicitor was very difficult and needed chasing. Demetri was nothing short of amazing. He chased the solicitor every day, kept me informed. We had a very... Se mere

Bedømt til 5 ud af 5 stjerner

Demetri was absolutely amazing ! From viewing to getting offer accepted and then chasing vendor and solicitors. He kept me informed at every step. He was very courteous and helpful.

Virksomhedsoplysninger

  1. Ejendomsmægler
  2. også i
  3. Ejendomsadministration

Skrevet af virksomheden

Barrain London Estate Agents is an independent Estate Agents in in Canary Wharf, offering a wide range of bespoke professional services in Residential Sales, Lettings, Property Development and Investment. We tailor our services to the specific and personal needs of our clients, including Sales, Lettings and Property management. We take into account our clients’ need for simplicity and convenience. We want to alleviate stress and save time and unnecessary costs. Building strong relationships based on trust is at the core of what we do and is the key to our quality driven results. We specialise in acquiring residential properties for private investors across London, prioritising desirable locations.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

288 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(288)

83 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Great experience engaging Ehab

Great experience engaging Ehab. He is hands on, quick and reliable, he immediately put my property on open house, and got me a tenant within the week. Kept me updated me and allayed any concerns I had. Thanks Ehab

1. marts 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I deleted the review previously after…

I deleted the review previously after they kept chasing me and asking to delete it, but I feel horrible whenever I discover issues with the property.

I bought the property at inflated price after they told me that there are offers already and I need to agree to whatever price the landlord was demanding.

It's been more than a year and I keep getting problems which have stressed me out. It was a bad deal and I was noob in this space, hence trusted whatever they were saying that it's a great price blah blah. Things started falling apart with just few months of usage and I have to keep fixing the stuff.

The property was renovated with extremely cheap material just to sale it and lot of information was hidden from me. Barrain advisors are good at taking sellers side as they get a big fortune out of it. But the buyer is stupid and they can get the review deleted even though the buyer suffers financial loss.

I am not deleting it now, please do not ping me.

19. marts 2023
Uopfordret anmeldelse
Barrain London Estate Agents-logo

Besvarelse fra Barrain London Estate Agents

Dear Ahmad,

Thank you for taking the time in leaving us a review. We are sorry to hear of your experience and feedback.
Firstly, I would like to take the opportunity and thank you for giving us a chance to make things right when we gained your satisfaction following your first review.

We are sorry that you found your property after over a year and half not at your satisfaction. unfortunately, this has nothing to do with us as you have chosen not to buy brand-new build where you get aftercare and warranty for some time.

You have initially viewed the property twice before you made an offer on the property and a third viewing days before completion. we trust this is an opportunity to assess whether the property is suitable to you at that point. Thereafter, you have gone through a valuation from your lender and an individual survey.

Moreover, You have asked for the furniture to be in included in your sale and upon completion, you have completed a fixture form of the items in the property. After that point, some sellers wouldn’t be open to further requests of adding or removing any items. But yet, it was your own choice.

We trust you have secured the property at a great value at your own pleasure.

We are committed to provide excellent service hence, we would like to discuss this further. please feel free to reach out on info@barrain.co.uk to discuss further.

Kind Regards,

Barrain Customer Care Team

Bedømt til 5 ud af 5 stjerner

QUICK, RESPONSIVE & RELIABLE

I have used Ehab twice and he provides very quick response and really looks after his clients.
I have marketed my property through him and within days he found a tenant, arranged a bed and some items, while I was outside the country, he really went extra mile.

1. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best Estate Agency in Canary Wharf,

Best Estate Agency in Canary Wharf,. Nada took care of my requirements. Looked for the best rates..
Also Mr. Ehab very active and helpful. Both are honest and trustworthy.
Thank you Nada and Ehab. We appreciate your hard work! Highly recommend!

30. januar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Please stay away from this company

Please stay away from this company. They were nice until they collected their management fee on a short-let.
Following that, I had to chase them to follow up reports of neglect of my flat. Barrain did not communicate effectively with the tenants, did not meet deposit security obligations despite damages to the property highlighted in the inventory.
I had to chase them on every single occasion despite paying them a hefty management fee and in response they copied and pasted messages from the tenants, for their 'management fee'.

They are entirely unethical and incapable of delivering on their high standard service promise.

I raised the issues several times, wrote this review in December and took it down in good faith they will improve. However still owe me the portion of the deposit (in addition to denying to cover excessive energy usage costs occurred by the tenants) and they continue to ignore the inventory report and damage cost owed to me.

I am not convinced they undertook due diligence on the tenants either, as Barrain described them as one thing and they turned out to not be students.

Totally unacceptable, and still chasing them to do the job I paid them for. Please don't bother.

8. januar 2024
Uopfordret anmeldelse
Barrain London Estate Agents-logo

Besvarelse fra Barrain London Estate Agents

Dear Athina,

Thank you for taking the time in leaving us a review. We are sorry to hear of your experience and that you felt we have fallen short on our services this time.

I have tried contacting you many times to discuss your feedback however, couldn’t reach out.

Upon investigating your feedback, we found that your frustration was after the tenants have moved out from the property. We have also noticed that the check out report proven the condition of the property to be in line with fair wear and tear except for a minor damage of the main door metal step from the outside which the tenants have agreed to compensate you for.

As being a short let, the tenants had most of their items boxed and unpacked. I am sorry if you found that their situation was untidy at some point. However, upon their checkout, everything was back to normal and the property was left cleaned and in great condition.
As a landlord, we are obliged to keep you compliant with tenant fee ban act therefore, advised that you can’t charge the tenants any extra as for the energy usage as being part of the agreement. Moreover, the tenants moved out a month early which could compensate any excess of energy usage which we have highlighted to you.

We understand your frustration however, we are obliged to give you the right and compliant advice. Further more, We found that we have been highly responsive to you by email and via WhatsApp.

We can understand being a landlord for the first time could be stressful however, we did everything we could to manage your expectations and make the process seamless and stress free.

We are committed to excellency and we would like to take this opportunity to invite you to discuss further and make things right for you. Please reach out on info@barrain.co.uk

Kind Regards,

Barrain customer care team

Bedømt til 5 ud af 5 stjerner

Barrain services

Barrain services has been amazing. Any questions and concerns I had were always promptly resolved. I needed help to sublet my room and not only did they make me feel more comfortable in my situation, they also offered me the service to help find someone. Their services are very quick and professional.

Thank you so much!

10. november 2023
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Barrain Property Advisors - 2 bed flat

The service rendered to us by Barrain Property was excellent. Ehab went the extra mile in marketing our 2 bed flat located 10 minutes walk away from Canary Wharf Station.
I will in no doubt recommend Barrain Property Advisors when it comes to property services.

John K

8. november 2023
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Ehab was Excellent

Ehab was very personable, honest and deeply knowledgeable of the area. Ehab by some miracle, had a buyer for our home within a week of meeting him.

The actual sale took longer and cost more than anticipated due to delays outside of Ehab's control. I think the initial communication informing us of a delay should have been more timely - however, this was a one-time lapse and following this Ehab waa very proactive in the management and progression of the sale.

On the whole, Ehab was knowledgeable of the London market, and we felt that we were receiving a realistic appraisal and rate, especially when compared to competitors in the area.

6. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I first used Ehab when he worked for…

I first used Ehab when he worked for another agency - I was struggling to rent my property in the Docklands and Ehab found great tenants quickly and for a good rental in a bad market.

There was no other option but to use Barrain services when my tenants vacated the property 4 years later.

He is prompt, professional and super friendly.

Thank you Ehab, I know I can trust you to do what you say you’ll do.

Good luck to you and your team Ehab!
Elena

17. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ehab’s promptness

Ehab’s promptness, knowledge of the market, strategic mindset, kindness, good energy makes purchase process simple. I’ve already recommended him (Barrain Properties) to two of my good friends.

9. november 2023
Uopfordret anmeldelse

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