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123 Askew Road, W12 9AU, London, Storbritannien
4,4
10 anmeldelser
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Kerry and the team at Barnes and Hicks provided an absolutely wonderful service from start to finish and I heartily recommend them to anyone who needs compassionate, professional and efficient help at a sad and difficult time. I felt that I was in very safe hands and that nothing was too much trouble. Everything went very smoothly and they went the extra mile to ensure that it was all exactly as I wanted it.
A message to Kerry and the team at Barnes and Hicks.
Dear Kerry,
Thank you for your care, consideration, and patience while organising George’s funeral. Nothing was ever too much trouble.
You made the whole process simple and clear throughout what was an emotional and challenging time for my family and me.
Your team on the day were exemplary — courteous, professional, and always knowing exactly what to say at the right moment to help and guide us through each stage. My mother thought your whole team were fantastic, and we all felt the same.
We are truly grateful for all your support and kindness.
Kestrel, Ray and the team at Barnes and Hicks were once again so professional, compassionate and helpful in the process of burying my father. The whole team are fantastic and no phone call or query ever felt like I was being a burden. Once again, they guided our family through such a difficult time and their respect and care shows in everything they do. Exceptional service from the whole team throughout. Thank you all!
We were recommended to Kestrel at Barnes and Hicks as we wanted to work with a local Shepherds Bush firm having lived here for years. They did not disappoint and dealt with us kindly and with great compassion guiding us through the process at a difficult and emotional time. They suggested a celebrant for the crematorium who was great. Couldn't speak highly enough of them.
Ray and his team delivered an exemplary service for my mum recently.
Then we knew that already… as he’s looked after our other relatives too!
Many Thanks again Ray
Tej
I echo all the positive comments made here. Were sympathetic and did not rush me. But very professional. For both the office staff and the staff who attended the funeral. Thank you.
Dad’s ceremony really was beautiful. All went to plan, we felt very looked after, and everyone said how lovely everything was.
The celebrant you appointed was so nice to deal with and felt she delivered the ceremony really well. Lots of people said how soothing her voice was.
Dad certainly chose well when he planned his funeral. It was comforting to know that a few of you knew him. We felt totally looked after from start to finish, so a massive thank-you to you all for that, and for giving my dad the send off he deserved
Besvarelse fra Barnes and Hicks Ltd
Dear Allison
Thank you so much for your very kind words and for taking the time to share your experience, it is very much appreciated by all the staff at Barnes and Hicks. We are so glad we could help you at this very difficult time.
Best wishes to you and the family
Ray, Angela & Kestrel.
Ray and Angela were amazing during an obviously difficult time organising our daughter Ella’s funeral. Their thoughtfulness, compassion and outstanding attention to detail made an incredibly emotional time much easier. They did not rush us in making decisions and gently guided us whilst making arrangements for the service and cremation. We are forever grateful for their support and recommend them highly.
Besvarelse fra Barnes and Hicks Ltd
Dear Lara, Thank you for your very kind words and for letting us help you with Ella's Funeral arrangements, We are pleased that we brought you some comfort at this very difficult time.
Warmest Wishes to you and your family.
Ray, Angela and Kestrel
I was very impressed by how professional and helpful the staff were when my mum passed. I could not have wished for a better service. I greatly appreciated their friendly and accommodating approach.
Besvarelse fra Barnes and Hicks Ltd
Dear Alison thank you so much for your very kind words, we are grateful that we were able to make things a little easier for you at this sad time. We do really appreciate your feed back.
kindest wishes to you and your family,
Ray, Angela, & Kestrel
My husband died very unexpectedly a few weeks ago. I was in complete shock and had little experience of organising a funeral and burial. Kestrel and Ray lead me through the process sensitively and efficiently and made everything less stressful. A huge thank you to you both. Lucy
Besvarelse fra Barnes and Hicks Ltd
Dear Lucy,
Thank you very much for your very kind words, they are very much appreciated. Thank you for letting Barnes and Hicks help you through such a difficult time.
Warm Wishes
Ray, Kestrel and Angela
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