Barista & Co Coffee Anmeldelser 725

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I love Barista and Co., especially Westgate Branch. Today I would like to give a huge shout out to Brian my waiter. He made my day. He was welcoming, friendly, helpful, efficient and genuine. A deli... Se mere

Bedømt til 5 ud af 5 stjerner

Lovely engaging website makes you feel like a customer that matters. Based on my previous experience, I took a chance & ordered two of the Discovery packs. Haven't tried any yet but I just know th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Love the description of each coffee which sets the tone helping me to decide which coffee to have at any one moment. All 3 from the Discovery Box are just awesome. Thought I'd give them a go when ther... Se mere

Bedømt til 5 ud af 5 stjerner

Good service - order arrived the same day! I suspect someone lives close to us and dropped it off but excellent service anyway. We are currently using the Samba Nights coffee which is running throu... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kaffebutik

Skrevet af virksomheden

We believe that your coffee should be roasted fresh, ground fresh and brewed fresh. Not to mention straightforward, and easy to order online. Our beans are hand-picked by farmers we know by name, freshly roasted in Dorset and posted to your door how and when you want them.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

725 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fabulous

I have only recently got into drinking coffee but have tried many different brands and this one is a favourite. Great quick service and great product one very happy lady.

1. juli 2022
Barista & Co Coffee-logo

Besvarelse fra Barista & Co Coffee

Thank you very much for your kind words and we are over the moon to hear you love our coffee. Happy Brewing.

Bedømt til 2 ud af 5 stjerner

Poor customer service

Coffee tasted good. However, It took a week and a half for the order to be dispatched and I had to chase customer services to query when it would arrive. I was told it would be dispatched that day and I would receive a tracking link by the evening but nothing received. I then didn't hear back from customer services until a few days after the coffee had been delivered. Poor customer service and communication.

30. juni 2022
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Besvarelse fra Barista & Co Coffee

Hi Katy, we are sorry your order was delayed. We had a large promotion and a power cut at our roastery which was a major challenge. Sorry we couldn't inform you of the delivery until the Monday. Our team don't work weekends so we weren't able to email on the day of arrival. We thank you very much for your custom and hope to welcome you back soon. Happy Brewing.

Bedømt til 5 ud af 5 stjerner

Excellent coffee

Excellent coffee, quickly delivered!

28. juni 2022
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Besvarelse fra Barista & Co Coffee

Hi Mar, thank you very much for your kind review. We are really pleased you are enjoying your coffee.

Bedømt til 1 ud af 5 stjerner

Very poor quality coffee

Very poor quality coffee, service and delivery. Avoid, unless you like paying a lot for awful experiences and cocky customer service. Cannot wait for the excuses in the company’s response to this….unhappy brewing!

25. juni 2022
Uopfordret anmeldelse
Barista & Co Coffee-logo

Besvarelse fra Barista & Co Coffee

Sorry to hear this coffee wasn't to your taste. We take great pride in our roasting but we do understand coffee is personal and people have different tastes. If we can offer any guidance on a coffee that would suit you better, we would be more than happy to help. Please email us on hello@baristaandco.com with any suggestions on areas we can improve. Many thanks.

Bedømt til 5 ud af 5 stjerner

Lovely beans

Easy to navigate site, good communication, not too many emails, fast delivery. Very pleased. Good quality beans.

21. juni 2022
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Besvarelse fra Barista & Co Coffee

Thank you very much for your review and more importantly we are so pleased you are enjoying the coffee. Happy Brewing.

Bedømt til 4 ud af 5 stjerner

Product arrived smashed and no…

Product arrived smashed and no replacement has been sent. Awaiting customer service help from the company.

Update: I have replied to that Email twice now. The email are bouncing back from your server therefore you are not receiving them. I have tried to locate you on Instagram/twitter/Facebook to continue the conversation there as your servers are rejecting email (they worked previously)

Update #2. They have now sent the replacement l, I am awaiting delivery. Their messaging process remains non-usable. Below is the text their email servers are replying to me with for 2 weeks now. They need to find a back up communications channel to process these issues when their email system is down, like it is currently, such as twitter, instagram, WhatsApp etc

Delivery has failed to these recipients or groups:

Hello(at)baristaandco.com (hello(at)baristaandco.com)
Your message wasn't delivered because the recipient's email provider rejected it.

20. juni 2022
Barista & Co Coffee-logo

Besvarelse fra Barista & Co Coffee

Hi Richard, for some reason we are not receiving your email specifically. We have completed the damaged delivery process for you and processed a replacement. Many thanks

Bedømt til 5 ud af 5 stjerner

Great Value, Great Tasting Coffee!!!

Purchased a 1kg bag of whole bean, which arrived promptly in sustainable packaging. Coffee tasted great too, which is the most important thing! Great value, great tasting coffee which is sustainable, what’s not to love?

19. juni 2022
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Besvarelse fra Barista & Co Coffee

Thank you for the lovely words Jay. Enjoy your brew!

Bedømt til 5 ud af 5 stjerner

Very lovely coffee.

I love my morning espresso and have tried a lot of different. Companies and beans/ roasts. The beans from Barista & co were fabulous! Flavoursome and strong but still
Mellow and a smashing crema. Highly recommend. Delivery was also swift. I’ll be back for more!

17. juni 2022
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Besvarelse fra Barista & Co Coffee

What a great review, thank you Alison! We're so pleased to hear you're enjoying your coffee.

Bedømt til 5 ud af 5 stjerner

Great quality

Special offer so decided to try this company for decaff beans.
They were delivered promptly and we are really pleased with quality.

16. juni 2022
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Besvarelse fra Barista & Co Coffee

Wonderful to hear this Jacqui, we're so pleased you've had a great first experience with us. 😊 Enjoy your brew!

Bedømt til 5 ud af 5 stjerner

Delivered super quick and top quality beans

Delivered super quick via Royal Mail - so no messing about with random delivery options. Coffee to die for - really top quality beans, and packaged very nicely in 1kg bag.

16. juni 2022
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Besvarelse fra Barista & Co Coffee

This is so great to hear Pete, thank you for your review. Enjoy your coffee.

Bedømt til 5 ud af 5 stjerner

A decaff bean that tastes so good!

High quality, tasty decaff beans. Great value in a large bag. And even that isn’t going to last long at the rate we’re drinking it!

16. juni 2022
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Besvarelse fra Barista & Co Coffee

Great to know you are getting through the coffee as you like it so much. Our decaf is the same bean as our best selling darker roast and we love it too! Happy brewing.

Bedømt til 1 ud af 5 stjerner

Meh..,

Very good service. Difficult batch of coffee

16. juni 2022
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Besvarelse fra Barista & Co Coffee

Sorry you didn't like this coffee. We understand coffee is personal but we would welcome you back to try our Try M pack with a wider range of our coffees. Happy brewing.

Bedømt til 5 ud af 5 stjerner

OMG......the coffee is superb

OMG......the coffee is superb. Got the African Heights single bean. Delicious. Got a decent discount. Delivery was excellent. The bag is resealable. I will be using this company again.....no question.

16. juni 2022
Barista & Co Coffee-logo

Besvarelse fra Barista & Co Coffee

Thank you Robert, we love your review. So glad to hear you've had a wonderful experience with us. Enjoy your coffee!

Bedømt til 5 ud af 5 stjerner

Ordering and delivery

I have not tried the coffee yet so this review is only about the ordering process. The website was easy to navigate, ordering process simple and I was kept informed of the progress. Order arrived safely within a few days, was well packaged, absolutely no complaints would recommend

16. juni 2022
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Besvarelse fra Barista & Co Coffee

Thank you for the lovely words Keith, it's great to hear your feedback. We're so pleased to hear you've had a great experience with us.

Bedømt til 5 ud af 5 stjerner

bought a 1kg bag of coffee beans

bought a 1kg bag of coffee beans , they arrived within two days . now enjoying delightful cups of coffee

16. juni 2022
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Besvarelse fra Barista & Co Coffee

Thanks for your lovely feedback Russell, we're so pleased to hear you're enjoying your coffee!

Bedømt til 5 ud af 5 stjerner

Excellent coffee beans

Excellent coffee beans at a great price, fast delivery. Recommend

16. juni 2022
Barista & Co Coffee-logo

Besvarelse fra Barista & Co Coffee

Thank you for your lovely review, I'm so pleased to hear you had such a great experience with us.
Enjoy your coffee!

Bedømt til 4 ud af 5 stjerner

All great but would prefer a delivery…

All great but would prefer a delivery system that would allow me to state a safe place to leave it as Royal Mail involve staying in most of the day and if you miss them their facility is not the greatest.
I should get the coffee today.
The coffee is great though

16. juni 2022
Barista & Co Coffee-logo

Besvarelse fra Barista & Co Coffee

Thanks Geraldine. We will look into this as Royal Mail tracked should have a safe place option. Thank you very much for your kind review.

Bedømt til 5 ud af 5 stjerner

Fast delivery and delicious coffee

Fast delivery and delicious coffee. Will definitely purchase from again.

15. juni 2022
Barista & Co Coffee-logo

Besvarelse fra Barista & Co Coffee

Thank you very much. We really appreciate your custom and can't wait to welcome you back. Happy brewing.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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