Bargain Car Rentals Australia - Hobart City Anmeldelser 

I have been a loyal customer of Bargain Car Rentals for more than five years and have always received excellent service across Australia, especially at Hobart Airport. Unfortunately, my recent experience with the Hobart City branch at 173 Harrington Street has been extremely disappointing and has changed my perception of the company.
I was travelling with a group of 15 people and recommended Bargain based on years of positive experiences. We booked three vehicles — two from Hobart Airport and one from the Hobart City branch. On the first day, while driving to Mount Wellington, we discovered that one of the vehicles (U‑HBA‑1727585) was ageing, struggled to accelerate uphill with five passengers, and could not exceed 40 km/h even with full pressure on the accelerator. Another driver in our group also noticed the rear passenger-side wheel spinning abnormally. This raised serious safety concerns, especially as we had several long-distance trips planned.
When I contacted Bargain Customer Service the next day, the representative was professional, understanding, and immediately arranged a replacement vehicle at the Hobart City branch. They also offered a 10% discount on my next booking and a $10 refund for the inconvenience.
However, when I arrived at the Hobart City branch to exchange the vehicle, the customer service experience was unacceptable. After explaining the safety issues, the staff member took the car for a quick drive and insisted that “there is nothing wrong with the car.” He raised his voice at us and said, “Just because you don’t like the car doesn’t mean you can change it. You’re wasting my time.”
We made it clear that this was not about preference but about safety, and that the replacement had already been approved by Bargain’s head office. Despite this, the staff member continued to speak to us in a dismissive and unprofessional manner.
The vehicle was eventually replaced, and the new car drove noticeably better — confirming that our concerns were valid.
This experience was far below the standard I have come to expect from Bargain Car Rentals. The behaviour of the staff member at the Hobart City branch was disrespectful and unnecessary, especially when we were simply following instructions from Bargain’s own customer service team. I hope the company investigates this matter seriously to ensure no other customers experience similar treatment.

Easy to deal with. Great price compared to others in peak time.

Ease of borrowing a car 5 star

cheap price
friendly staff.

Good check in with clear instructions from Talesha.

Great clean car.
Easy to communicate

Good quality vehicle. Friendly service when we got a puncture on day one and refunded us the cost of buying a replacement tyre in a timely manner.

Lovely staff, car was good and reasonably priced.

From pickup to drop off everything was a smooth process. Staff exceptionally nice and helpful. Will definitely be using you guys again in the future

Excellent service, almost new car. I've hired cars around the world, this was probably the first time I had one with the Owner's Manual in the glove box! For our dates, much cheaper than an airport pick-up, and the pick-up location is only a few hundred yards from the SkyBus route. Watch the insurance upgrade options though. Get cover elsewhere ahead of pick up -£35 (GBP) for two weeks for us, saved over A$ 250.

From collect to drop off the process with Bargain Car Rentals was excellent. The car was superb and nearly brand new. Very happy and would definitely use again.

Very helpful & friendly staff made renting so easy, great to be able to pick up in town & drop off at the airport as we only needed the car at the end of our stay in Hobart.

Awesome helpful and responsive staff. Vehicle was clean and well maintained. Great value highly recommend.

Easy pick-up and drop-off process. Max protection offered. Friendly personnel.

My experience was good. The service was excellent. The rental car was excellent, large, and spacious. The car arrived on time. Excellent experience and excellent company.

Great customer service. Loved the MG.

Very bad. Never again. Can not recommend!

The staff were helpful and the rental was essentially as expected with no major problems. However, it was disconcerting when I arrived just before the nominated time of collecting the rental (at midday on a Sunday) to be told that the person on duty was about to close up! Not sure what would have happened if I arrived a few minutes later. The MG suv was a nice drive on the flat but lacked power climbing hills and this was for 2 small adults who had only a modest amount of luggage.

The greeting of a new customer was just so so with far too much time spent on trying to justify the high cost of insurance on top of the hire cost. The talk was quite scary and all about the consequences of damage to the car whether it was my fault or not. I brought forward the return date but no change in the price I also think the car condition on return should be checked upon return.

All round good service