Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I mostly buy American-made products when it comes to hand tools and weight-lifting equipment. But on certain things like plates, I had to make a concession due to high shipping costs/local unavailab... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We recently ordered 70lb loadable dumbbells from Barbell Standard. Instead of getting what we ordered, we received 4x10lb weight plates, and very randomly, 2x30lb dumbbells. The customer service... Se mere

Bedømt til 5 ud af 5 stjerner

Absolutely amazing iron plates for the price. Came packaged exceptionally good and shipped surprisingly fast, got them in less than a week from when I ordered. Each plate weighed well within the 2% gu... Se mere

Bedømt til 1 ud af 5 stjerner

Bought four of their 45lbs Milled Iron plates only because they advertised as having a 17.5" diameter which would match my Rogue plates. These are clearly 17.7" inch plates! Customer service simply sa... Se mere

Virksomhedsoplysninger

  1. Butik med fitnessudstyr

Skrevet af virksomheden

We Set the Standard for Iron Plates and Steel Bars


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

160 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 50 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Absolutely Excellent Customer Service

I ordered a pair of 45's that turned out to be a pre-order. I had waited almost a month without a response so I emailed support for any updates. Michael M. from support was fantastic and instantly answered all my questions. I have purchased from Barbell Standard previously as well without issue, 11/10 highly recommend buying from here.

11. august 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Customer Service

The weight is solid and I'm stoked to have it. However, one of the weights has not yet shipped. So, I reached out and Michael M. was solid with his service. I appreciate the quick response and the way he handled things.

4. august 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

FedEx lost a pair of plates in my order

FedEx lost a pair of plates in my order (how do you lose a 60 lb package?). When I reached out to Barbell Standard, they immediately sent me a new pair of plates and told me I could keep the others if FedEx finds them. Great customer service.

3. august 2022
Bedømt til 1 ud af 5 stjerner

Order has not arrived

Order has not arrived
Terrible service.
I will not order from you again

3. august 2022
Barbell Standard Inc-logo

Besvarelse fra Barbell Standard Inc

It looks like your pair of 10’s has been lost by FedEx Jed. I’ll have it reshipped right away.

Unfortunately we’re not notified when something is lost or late so if you don’t contact us we have no way of knowing.

Sincerely

Michael

Bedømt til 1 ud af 5 stjerner

I received damaged plates from an…

I received damaged plates from an online order. When I requested to return them, I was told I could return them to a retail location....200 miles away.

3. august 2022
Barbell Standard Inc-logo

Besvarelse fra Barbell Standard Inc

Hi Chris, if you recall in our last conversation you stated to have already sent the weights back to us weeks ago. I told you we'll be more than happy to refund you the full cost as soon as we receive them as there's only a small speck of paint on one of the plates, and we already discounted them 50%. However we've yet to receive them.

Perhaps there's been a misunderstanding. Please feel free to send me an email at your earliest convinience at support@barbellstandard.com

Bedømt til 1 ud af 5 stjerner
Barbell Standard Inc-logo

Besvarelse fra Barbell Standard Inc

Noah, I apologize, FedEx has been very unreliable lately. Usually we have to give them a few weeks to deliver delayed orders but I went ahead and had your order reshipped & it looks like it was marked delivered on the 15th.

Please let us know if there’s else we can do.

Sincerely

M

Bedømt til 5 ud af 5 stjerner

Delivery Issue Follow Up

I had a delivery issue with one of my orders on the courier’s side, not Barbell Standard’s. I immediately emailed the team and I got such a quick response regarding a resolution. They were so quick to get me a new shipment and followed through with what they said they would do. The weight plates are quality products. And how can you not love a company that donates proceeds to Ukraine?

8. juli 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I ordered 3 pairs of the 45 lb plates…

I ordered 3 pairs of the 45 lb plates but no updates even when requested the status. Will cancel the order if I don't hear from them in a few days.

21. juni 2022
Barbell Standard Inc-logo

Besvarelse fra Barbell Standard Inc

Hi Mark. I replied to your email promptly yesterday (Sunday). The subject line was: “ Re: update on order 4742.”

I really apologize about the wait but the 45’s have been out of stock & they’re marked as a pre order. I’d be happy to swap them out for rubber bumper 45’s or a different size if you don’t want to wait, or of course I’d be happy to process a refund.

I just do hope you know I didn’t ignore your email & replied same day right after receiving it Sunday.

Sincerely
M

Bedømt til 3 ud af 5 stjerner

Odd delay for half the order

The price and quality are great. My only complaint is that the order came in two different shipments many days apart. Since the shipment was two plates it meant that I had to wait to do an exercise until the second plate arrived.

19. april 2022
Bedømt til 2 ud af 5 stjerner

Good company, poor shipping service

Some of my items came 2-3 weeks past the promised delivery date and the packaging of all my items were poor. The boxes were falling apart by the time they were delivered, which is disappointing considering the high shipping fee and delays. Michael, the customer service rep, was very understanding and did his best to make up for the lackluster job by FedEx. Some examples of FedEx’s poor performance that I experienced include rarely updating their tracking status to the point where it seemed they didn’t know where it was either, frequently mishandling packages, and the numerous “delivery exceptions” that further delayed the delivery of my items. One of my items ended up in Arkansas and another in Arizona somehow despite the shipping origin and destination both being in California. This company has great products and amazing customer service, but the whole experience was soured by the most important part: the shipping and delivery.

7. april 2022
Bedømt til 1 ud af 5 stjerner

I received damaged & defective goods

I received damaged & defective goods - which should be considered factory 2nd. Customer service would not reply or respond to any attempts at communication. The Company should change its name to Discount Weights that do not look like those pictured online.

10. marts 2022
Bedømt til 5 ud af 5 stjerner

Quality iron

Ordered 3 pairs of 10lbs plates. Best deal on the market at the time of my purchase $72 plus $25 for shipping. Arrived in a timely manner with no defects. Plates were in tolerance on the weight.
Had one set that didn’t match the others but customer service acted quick and hooked me up with a replacement.

19. februar 2022
Barbell Standard Inc-logo

Besvarelse fra Barbell Standard Inc

Brett,

That’s very peculiar, my guess is a mixup happened at the warehouse & you were sent one of the wrong pair. If you shoot us an email I’d be more than happy to send out a replacement for you.

Sincerely

M

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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