This review is about the service received, not the product. I ordered via the UK website. 10 days later, I had nothing from Baofeng, no order acknowledgement, no confirmation of shipping,... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
This review is about the service received, not the product. I ordered via the UK website. 10 days later, I had nothing from Baofeng, no order acknowledgement, no confirmation of shipping,... Se mere
Virksomheden har svaret
I ordered a Baofengradio UV-5RIII radio labelled as a tri-band. It says: Frequency Range: 136-174/220-260Mhz/400-520MHz on the back and it even comes with a 220-260Mhz antenna. But there are only the... Se mere
Virksomheden har svaret
Bought a UV-82 to replace my two UV-5Rs and it's rubbish. Asked to send it back and got an email telling me all the things I had probably done wrong. Not good customer service imo. 07 Jul 22 update... Se mere
Virksomheden har svaret
Having just obtained my license I was looking for a cheap handheld as an introduction and doubt Baofeng can be beat at this price. I'm assuming that they ship once a week as the tracking notificatio... Se mere
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Besvarelse fra Baofengradio
It arrived in good time, however it's for a birthday present next month so I can't be of anymore help
I've been waiting almost 3 weeks to receive an 'in stock' item... It's still not arrived ffs!

Besvarelse fra Baofengradio
great quality radios
the only issue was delivery time which wasn't clear at time of ordering.
UK firm but shipping is international
Very good products and have been impressed with the efficiency from the company from ordering to delivery. Many friends have also purchased from this company!
I bought the wrong order.
The customer service worked fast.
I could buy and receive the new order perfectly.
I bought two little radios on 17th and 19th of September and got two tracking numbers and links to Royal Mail/Parcelforce that never worked.
Together with some very bad reviews here in trustpilot I became a bit nervous though the friendly support always told me that everthing is o.k.
On 27th I got emails from DHL and was able to track the parcels; they both were delivered on 28th.
I did not have to pay any additional tax or fees.
The condition of the parcels and the devices inside were good; I would probably buy from Baofeng UK again. So don´t be afraid of buying here.
Ordered programming cable 2 weeks ago, nothing has arrived. They provide a tracking number but no link to any courier company and it doesn’t work on royal mail’s website. No response at all from Baofeng uk. However I am being spammed almost daily with emails from them. Now that I have read similar reviews on here (ignore the positive reviews, they are obviously fake!) I realise I have messed up and should never have ordered anything from this cowboy company. Steer well clear!

Besvarelse fra Baofengradio
ONE MONTH DELIVERY !!!
WITHOUT ITEM EXTERNAL BOX !!!
Emailed to chase my order, was told their warehouse staff need time to dispatch orders, so I said ‘okay so it hasn’t been dispatched yet?’
They then swear blind your item has been dispatched even though Royal Mail say it hasn’t entered their network yet. Then you tell them you really needed the item you ordered at the start of the week (Tuesday) for the weekend (like I genuinely do) and they tell you ‘We will rush the shipment for you’. How can they rush a shipment that’s already left them??
They then keep saying it’s just a delay in tracking information it’s Royal Mails fault, I should check it again in 2-3 days (on a 48 hour delivery service they used) I called Royal Mail and had a nice chat with a lady there. Gave her all the details and she confirmed the item hasn’t even entered their network yet.
It’s just a shame it lead to a negative review, just be honest, ‘no we haven’t dispatched it yet, we will be on it as soon as we can’ and we’d be happy

Besvarelse fra Baofengradio
Reasonably fast delivery service. Item well packaged and as described.
very good experience, very active customer service, I'll come back
Excellent radios for the money.Would be top marks, however, the fact that you do really need to reprogram the frequencies once you receive your radio is the only letdown.
Products as aspected and good delivery, will come back when I need more
I was extremely pleased with both my purchase and prompt service.
I ordered some walkie talkies for my company and they arrived on time without delay. Was very satisfied with the service I received and had no problems.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.