The company provided ongoing and up-to-date delivery communication. The product was so well packaged and looked so professional when we opened the box. Ribbons around the different sections of the tre... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love the look of your products. Once I received them nd I bought more things. For someone who prefers natural trees I am very happy to make my life easier. Ordering was easy and your website very c... Se mere
Great website. Saw the pictures clearly. We had a Balsam Hill tree before which was lovely and lasted for years. The purchase and shipping were well communicated. The tree arrived on the day expected.... Se mere
As a Canadian customer, I've ordered many times from Balsam Hill, both on the US and Canadian site. All their products are high quality and impeccably made and have helped make our Christmases look an... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Balsam Hill™ trees are inspired by nature and loved for years. At Balsam Hill™, we believe in the quality and workmanship of our Christmas trees and expect that their enduring beauty should be enjoyed over many seasons.
Kontaktoplysninger
Canada
- balsamhill.ca
4,6
Fremragende
732 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The tree was what we expected
The tree was what we expected. It looks real and it appears to be manufactured very well. We've had real trees for decades and this is the ultimate replacement.
Thank you
28. november 2025
tree is Awesome!!
Delivery was good, the tree is awesome! Looks so good in our new home. Wish I could show a picture, it's a new fixture for our family Christmas celebrations.
4. december 2025
Good quality product from a reputable…
Good quality product from a reputable company!
2. december 2025
Great experience!
Great experience - one of the best customer service - prompt service. Love. Will visit again.
3. december 2025
Beautiful tree
27. november 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Did not look as natural as expected and was expensive
Did not look as natural as expected. Also expensive for what it is.
4. december 2025
Besvarelse fra Balsam Hill CA
Thanks for sharing your thoughts. We take pride in our craftsmanship using quality materials and pre-lit features built to last for many seasons, and we’re committed to helping every customer get the most from their item. Beyond the product itself, our team is passionate about guidance, tips, and support to ensure your holiday setup is as enjoyable as possible.
It my crystal 17 inch tree…
It was my first time placing an order and delivery time was excellent. My 17 inch crystal tree is absolutely gorgeous. I will definitely continuing ordering for Christmas for years to come.
4. december 2025
Excellent Product and Customer Service
All of my questions and concerns were addressed immediately through the ‘chat’ agents. I’ve wanted the Alpine Balsam Fir for years, and just made the leap. I was almost in tears when I put it together!
25. november 2025
Tree
Quick. Efficient.
Just setting up tree now. It needs lots of fluffing and realize it may be too small for the space.
2. december 2025
The wreath is supposed to be 34”
The wreath is supposed to be 34”. The frame is only 20 on the outer ring. The largest I could get it to is 28”. Very misleading.
It is beautiful but nowhere near the size you claim it to be.
3. december 2025
Besvarelse fra Balsam Hill CA
We’re grateful for your input, David. Our wreaths are shipped compressed, which can make them appear smaller than the dimensions shown online. Fanning and shaping the foliage as directed helps achieve the full 34-inch look. We have step-by-step guides and videos on our website to help, and our team is always available through our support channels if you need additional guidance.
Very speedy shipping
Very speedy shipping, and my wreath is beautiful and the lighting is working well. Couldn’t ask for more.
3. december 2025
Great quality
Great quality, excellent experience with customer service with an error I made which was quickly corrected, love our tree.
3. december 2025
Customer service was great
3. december 2025
Manual is not in sync with current…
Manual is not in sync with current tree. Calling in for help took too long. Otherwise everything was great. Product great.
3. december 2025
Delivered to the wrong address
Delivered to the wrong address. Productive not worth the money. Very disappointed since the previous tree was beautiful.
26. november 2025
Besvarelse fra Balsam Hill CA
Orders are processed and shipped to the address provided at checkout to ensure timely delivery, which is also why there’s a limited window for making changes. We understand that receiving a product at the wrong address is time-consuming, and our support team is happy to help resolve any delivery issues if you reach out by phone, chat, or email.
Very easy to assemble and looks great
3. december 2025
There’s a reason people think Balsam…
There’s a reason people think Balsam Hill when they think faux trees. It looks great! Very life-like, which made me and my wife very happy, as we wrestled with our first Christmas without a live tree.
Our tree was delivered within 4 days of ordering, during the busy holiday shipping season.
3. december 2025
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