Had my courses renewed as couldn’t access them before prince foundation and practitioner plus exams. The coupons never worked and the company liquidated. I paid for both courses plus exams and ended u... Se mere
Balance Global
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Se, hvad kunderne siger
A few years ago I had the honor to work closely with Balance Global and learn about the quality of their product, excellent customer support (especially Natalie), and also to see how many enrolled stu... Se mere
So after sitting my Change management foundation exam, I scheduled my practitioners exam. Balance Global cancelled this without my knowledge. APMG advised me of this when I enquired. Up to now, no one... Se mere
I agree with the review of Private Customer, the self paced learning course added little value. I also saw unanswered questions on their forums which made me wonder if it was worth asking anything. L... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Balance Global
Skrevet af virksomheden
TRY
OUT OUR FREE DEMO COURSES HERE:
PRINCE2
CHANGE MANAGEMENT
ITIL 4
Quality
We provide good quality courses that are officially accredited by the exam institutes (AXELOS/Peoplecert/APMG) to ensure the full syllabi are covered, your learning experience is fully comprehensive, and to help you pass the exams.
Help
Full tutor support is provided (which most ATO's do not provide) as well as technical support, and any other customer support that you require. We are always happy to help!
Availability
Our courses are accessible online as well as the online proctored exams which are available 24/7 no matter where you are in the world.
Convenience
You can study at your own pace and take the exams at a time and date that suit you in the comfort of your own home. There is no need to commit to a week long classroom course or have the pressue to sit your exam at an arranged time.
Learn from experience
We have considerable experience in running projects and delivering training. We believe that sharing our experiences speeds up learning and our trainers bring their hands-on project and programme management experience to the courses they deliver. All of our trainers have hands-on project and service management experience, rather than just being experienced trainers. We never use trainers who are not AXELOS/APMG Accredited and approved.
Good take-away value
We aren’t just interested in teaching theory and achieving exam passes, although they are important. We want our clients to be able to make a difference in their workplace, hence the aftercare support we provide
Continued professional/personal development
We can only bring modern techniques and methods to our clients if we, as an organisation, keep learning ourselves. We therefore continuously research new ideas and concepts and encourage our clients to do the same. We practice what we teach!
A passion for excellence
We are enthusiastic about ensuring our courses are of the highest quality using interactive exercises to cater for different learning styles and reinforce learning. Learning needn’t be a dry and boring. We inject interactivity into our courses as we believe it makes them more effective.
Consultancy
We regularly undertake project and programme management assignments on behalf of our corporate clients, which ensures we are up to date regarding current working practices and techniques. We have worked closely with ESF/SFA delivering contracts to help the professional unemployed get back into work. We also work with corporate clients to deliver bespoke training solutions to help upskill their workforce as well as help organsations become more cost-effective and efficient.
Value for money
During these challenging times one of the most important things that we do at Balance Global is to provide quality products at a good price. We are not the cheapest but you get what you pay for.
Peace of Mind
If you're not 100% happy with your new product and you’ve not used it, you have a 14 day cooling period where you can request a full refund.
We care
We hope that you understand that we care. We care that you are happy with our courses and service. We want you to tell all your friends, family and colleagues. We want you to let us know if you are not satisfied so that we can help you. Our aim is to help you on your journey to gain official accreditation.
PRINCE2
CHANGE MANAGEMENT
ITIL 4
Quality
We provide good quality courses that are officially accredited by the exam institutes (AXELOS/Peoplecert/APMG) to ensure the full syllabi are covered, your learning experience is fully comprehensive, and to help you pass the exams.
Help
Full tutor support is provided (which most ATO's do not provide) as well as technical support, and any other customer support that you require. We are always happy to help!
Availability
Our courses are accessible online as well as the online proctored exams which are available 24/7 no matter where you are in the world.
Convenience
You can study at your own pace and take the exams at a time and date that suit you in the comfort of your own home. There is no need to commit to a week long classroom course or have the pressue to sit your exam at an arranged time.
Learn from experience
We have considerable experience in running projects and delivering training. We believe that sharing our experiences speeds up learning and our trainers bring their hands-on project and programme management experience to the courses they deliver. All of our trainers have hands-on project and service management experience, rather than just being experienced trainers. We never use trainers who are not AXELOS/APMG Accredited and approved.
Good take-away value
We aren’t just interested in teaching theory and achieving exam passes, although they are important. We want our clients to be able to make a difference in their workplace, hence the aftercare support we provide
Continued professional/personal development
We can only bring modern techniques and methods to our clients if we, as an organisation, keep learning ourselves. We therefore continuously research new ideas and concepts and encourage our clients to do the same. We practice what we teach!
A passion for excellence
We are enthusiastic about ensuring our courses are of the highest quality using interactive exercises to cater for different learning styles and reinforce learning. Learning needn’t be a dry and boring. We inject interactivity into our courses as we believe it makes them more effective.
Consultancy
We regularly undertake project and programme management assignments on behalf of our corporate clients, which ensures we are up to date regarding current working practices and techniques. We have worked closely with ESF/SFA delivering contracts to help the professional unemployed get back into work. We also work with corporate clients to deliver bespoke training solutions to help upskill their workforce as well as help organsations become more cost-effective and efficient.
Value for money
During these challenging times one of the most important things that we do at Balance Global is to provide quality products at a good price. We are not the cheapest but you get what you pay for.
Peace of Mind
If you're not 100% happy with your new product and you’ve not used it, you have a 14 day cooling period where you can request a full refund.
We care
We hope that you understand that we care. We care that you are happy with our courses and service. We want you to tell all your friends, family and colleagues. We want you to let us know if you are not satisfied so that we can help you. Our aim is to help you on your journey to gain official accreditation.
Kontaktoplysninger
Garston Lane 16, CR8 5BA, London, Storbritannien
- 0207 148 4782
- info@balance-global.com
- balance-global.com
No access to courses
Had my courses renewed as couldn’t access them before prince foundation and practitioner plus exams. The coupons never worked and the company liquidated. I paid for both courses plus exams and ended up losing my money as no access and no response from the company.
26. juni 2022
Uopfordret anmeldelse
Does anyone be able to book for the exam from PeopleCert after the liquidation news came out
Does anyone be able to book for the exam with PeopleCert after the liquidation news came out? I redeemed the exam vouchers successfully from PeopleCert, but all suddenly disappeared before I book for the exam.
Below is the reply from PeopleCert:
"If you have already booked using a voucher for an exam date in the future, Peoplecert will honour this exam and issue you with your exam results too. If you have been issued a voucher but not yet booked your exam, unfortunately, Peoplecert will not permit you to book an exam."
9. august 2022
Uopfordret anmeldelse
Massive SCAM as due to liquidation I…
Massive SCAM as due to liquidation I now have no access to the platform -they claimed we would still have access. This is shocking and horrible
24. august 2022
Uopfordret anmeldelse
Very simple
Very simple. Do not use. Took money, and have entered into a creditor voluntary arrangement without advising customers and have ceased service provision. The company Directors details can viewed at the Companies House website.
28. juli 2022
Uopfordret anmeldelse
Avoid at all costs
No idea why the super friendly sales team at the point of taking the money went radiosilent as soon as I was due to have my exam booked. No one is picking up the phone or answering emails. Feeling scammed
18. juli 2022
Uopfordret anmeldelse
Unable to gain access to my course…
Unable to gain access to my course content, customer service not coming back to me!!!!!!!
15. juli 2022
Uopfordret anmeldelse
Poor Service- Will not Recommend
So after sitting my Change management foundation exam, I scheduled my practitioners exam. Balance Global cancelled this without my knowledge. APMG advised me of this when I enquired. Up to now, no one from Balance Global has responded and all emails they were " very active" and "quick to take my money" have suddenly gotten silent. I reached out to APMG to see what can be done. But this is very poor and I would never recommend this organization to anyone. Ms Natalie Mayhew and Mr Anthony Kilby, shame on you all
14. juli 2022
Uopfordret anmeldelse
Very disappointed with the customer…
Very disappointed with the customer service I have received. I've trying to contact the customer service department for the past month's nobody has revert to my enquiry in extending my time to the course.
Very disappointed if I must say.
13. juli 2022
Uopfordret anmeldelse
IT IS A SCAM
IT IS A SCAM. My exams have been cancelled for “commercial reasons” according to APMG and that I need to contact balance global, I can’t get hold of anyone from this company. No one is responding to emails and no one answers the phone or gets back to messages. I have emailed 5 different email addresses and not one response. I am not happy and will take this further for a refund.
12. juli 2022
Uopfordret anmeldelse
Avoid at all cost!!!
I purchased 2 courses and have been waiting almost 3 months for them to activate the coupon codes so i can access the material what a scam Their customer service number never seems to be active and have not had any response from their email response team either despite numerous messages avoid at all cost!!!
9. juni 2022
Uopfordret anmeldelse
New Challenge
A few years ago I had the honor to work closely with Balance Global and learn about the quality of their product, excellent customer support (especially Natalie), and also to see how many enrolled students managed to reach their professional goals. Recently, I've made a decision to start a Prince 2 course myself. There was no doubt who will be my course provider. Looking forward to my new career challenge!
10. marts 2022
Uopfordret anmeldelse
Poor customer service
Waiting 2 weeks for a manager to call me back regarding an on-going dispute. The training consultant also sends me sassy emails.
Reply:
I wish him a speedy recovery. But neither of us can predict the future so it is not guaranteed he will be returning to work anytime soon. Surly Balance Global must have someone to cover for him for in the meantime. If not than can his line manager call me back so we can resolve this dispute asap as the longer I wait the more this works in your company’s favour.
16. februar 2022
Uopfordret anmeldelse
Besvarelse fra Balance Global
Hi Jacqueline
We are really sorry in the delay in responding to your case. We have been looking at possible solutions for you so we hope that this will help and resolve your case as soon as possible.
Thank you for your patience.
Excellent service
Brilliant customer service and response from the team, Natalie was especially helpful when I ran into problems with ExamShield.
Excellent all round service and a pleasure to take a online course with, I would definitely recommend them for further courses
Tony Brown
Thank you
1. december 2021
Uopfordret anmeldelse
Besvarelse fra Balance Global
Thank you so much for your review Tony! Wishing you all the best for 2022 :)
Portal is Abysmal
The online learning portal is un-usable.
There seems to be a major problem with their streaming system as i struggle endlessly to get the videos to play. It usually takes 10-15 minutes of battling to get a stupid 3 minute video to play.
This is definitely not a problem on my side, i have tried multiple internet connections (All speedtested and showing good download speeds). I have tried using multiple devices and multiple browsers on each device. P.s. All of my devices stream from other service providers (Such as youtube and netflix) in full HD with no issue.
Honestly, it takes an hour to watch 10 minutes of video.
Given the high price of the course, this is utterly unacceptable.
14. november 2021
Uopfordret anmeldelse
Besvarelse fra Balance Global
Hi Darius
We are incredibly sorry you had experienced issues with your course videos over the weekend. A support ticket has been raised and the tech team are looking into this issue for you.
As this was not a universal issue, they will endeavour to find the cause and solution for you to prevent this from happening again.
You have confirmed that the videos are now loading fine which is good news so the team can liaise with you if you experience any further issues.
Great Customer Service
Great customer service, everything was quick and efficient. Anthony and Natalie assisted me, they were incredibly helpful and went the extra mile!
29. oktober 2021
Besvarelse fra Balance Global
Thanks for your review Bevan! Happy to help :)
PRINCE2 course
Good interface. Easy to navigate through. Excellent customer service, Natalie is super helpful. Definitely recommended
27. oktober 2021
Besvarelse fra Balance Global
Thank you Emilio! Congratulations on passing and wishing you all the best with your new qualification
Great purchase
Great purchase. Good value for money. I was pleased with course and lectures. Both was well structured. Staffs where helpful. I won't hesitate to recommend.
25. juni 2021
Uopfordret anmeldelse
Besvarelse fra Balance Global
Thank you so much for your review it is really appreciated :)
Passed MSP Foundation and Practitioner First Time
I bought the MSP Foundation and Practitioner on-line courses and exams. This is a 'stretching' course and exam. It was vital that, without the benefit of a classroom/face to face tutor, the structure, content and exam preparations were of a high standard. I put the time in, completed the course and passed both exams first time. The Balance global team were customer focused and a pleasure to deal with.Thank you Balance Global!
4. juni 2021
Uopfordret anmeldelse
Besvarelse fra Balance Global
Thank you so much for your review Mike and we are so happy you passed! It's been great having you onboard to study with us :)
Fantastic
Fantastic! Their urgent delivery period option is an absolute godsend and has saved me many times. Their prices may be slightly higher compared to other companies. But their support is PRECIOUS!!
24. november 2020
Uopfordret anmeldelse
Besvarelse fra Balance Global
Thank you Dieter for your kind words. I know we are experiencing busy times so we endeavour to do our best. Quality over quantity :)
Passed exams first time
I bought the prince2 Foundation and Practitioner courses and exams, The content and structure of the courses is of a high standard and helped me pass my exams first time! Thank you Balance global!
20. november 2020
Uopfordret anmeldelse
Besvarelse fra Balance Global
Thank you Simon! Congratulations on passing that is such great news :) Happy to be of service.
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