The size guidelines for the harness were helpful. My dog is an English bulldog and he’s quite broad in the shoulder but has a small head. Also the offer of a free swap if the harness didn’t fit for a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The order we received was beautiful.Very good quality. Unfortunately the size was not right. Emailed the company and they came straight back to is. Easy returns and refund processed promptly.Custom... Se mere
Really happy with this set! The harness fits my dog comfortably and feels secure without restricting movement. The collar and lead are strong, well-made, and look great too. The poo bag holder is a su... Se mere
Quality of the product is top notch. I was curious to see how well the picture was printed onto the bottle, it's beyond expectations and worth every penny. Communication was great from the beginning,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Bailey & Coco: Your One-Stop Shop for Stylish Dog Accessories! 🐾 At Bailey & Coco, we're all about enhancing your fur babies style and safety. Explore our wide range of premium dog accessories, including dog harnesses, leads, collars, poop bag holders, bow ties, dog walking bags, and much more. Whether you're looking to add a touch of flair with a trendy bow tie or keep your pup safe during walks with our durable harnesses and leads, we've got you covered. Our collection is designed to meet the diverse needs of dogs of all shapes and sizes, ensuring that they look fashionable while staying secure. Join us in making every dog's life a little more stylish and safe. Shop now at Bailey & Coco and let your dog shine! 🐶🌟
Kontaktoplysninger
Cleveland, Storbritannien
- admin@baileyandcoco.co.uk
- baileyandcoco.co.uk
4,6
Fremragende
263 anmeldelser
Har besvaret 84 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent all round 5*
Excellent quality, fast delivery and customer service second to none 😀
13. april 2026
Not very happy purchased a bundle…
Not very happy purchased a bundle harness was too small so ordered larger but instead of a straight swap I was worried they didn’t have the same colour so ordered one paid £40 and only got a refund of £19 after spending a bit if money with them in the last few months
10. april 2026
Besvarelse fra Bailey and Coco
Hi Victoria,
Thank you for your review.
We’re sorry to hear you were unhappy with your recent order.
Your original purchase included both a bundle discount and an additional 20% discount, so the items were purchased at a heavily reduced price overall. When the harness was returned, the original bundle offer no longer applied, which meant the order had to be recalculated based on the remaining items at their normal individual prices, with the 20% discount then applied.
This is why the refund amount was lower than you expected.
We do understand this may have been disappointing, and we’re sorry for any frustration caused.
Kind regards,
Laura
Bailey & Coco
Brilliant products and company
10. april 2026
Absolutely amazing company
Absolutely amazing company.
I needed to exchange an item and they did it straight away, super fast postage.
Answered emails quickly and had a lovely way about them.
So happy with the bag, it was a gift for my mum and she loves it.
9. april 2026
Such amazing quality and fits extremely…
Such amazing quality and fits extremely well. It really does stop your dog from being a sleigh puller.
8. april 2026
Low quality harness that hurt my dog…
Low quality harness that hurt my dog and created wounds on her legs. When I requested I return, I was told the harness had been work and it could not be resold, so a return was not possible. Poor customer service - unhelpful, focus on money and stopped answering my emails. I have checked my spam folder and I have not received any emails despite the FU. I will not buy their products again not recommended the company.
After reading the reviews here, I can see they are being very dismissive and say that they answer customers despite the reviews say they have not answered.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Bailey and Coco
Hi Elsa, Thank you for your review.
We’re sorry to hear that you’ve felt frustrated with your experience, and we completely understand how this would feel. We always aim to respond to all messages within 24 hours, however as a small team there can occasionally be slight delays during busier periods.
We’re also very sorry to hear that your dog experienced discomfort, which is never something we would want.
As mentioned in our emails, items that have been worn unfortunately aren’t eligible for return unless they are faulty. From our previous communication, it appeared this was more likely related to the fit of the harness rather than a fault with the item itself, and we did try to assist with adjustments, as this is most often the cause of issues like this.
We’ve now responded to your most recent email and are continuing to assist you directly to resolve this.
Kind regards,
Bailey & Coco
Teddy loves his new harness
Teddy loves his new harness, i purchased a brown tweed, what other browns do you do.
7. april 2026
Very happy with my items purchased
Very happy with my items purchased, had a slight issue with one item but was resolved very quickly, happy with the service received :)
7. april 2026
Superb quality products
Superb quality products, quick service, true to size. Will be buying more!
30. marts 2026
Beautiful but useless
We bought this harness a while ago and I can say that it's not effective against pulling. We've got a german shepherd and he is a very active and curious dog. Our main issue was to stop him from pulling. When the harness arrived it was beautifully packed and organised. We were excited to try it on. It fits him well and it looks great, however, it definitely doesn't stop him from pulling. Attaching the lead to the top of the harness makes him pull more, and attaching it to the front diverts him but doesn't stop him from pulling. Therefore, two stars, one for the way it looks and another for the handle on top of the harness. It doesn't stop him from pulling, the lead is too long and we had a few accidents where the collar would unplug. It didn't make our life easier. I love the idea of the harness but I don't think that it's suited for big dogs.
18. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bailey and Coco
Hi Anastasia,
Thank you for your review and for your kind comments on the look and fit of the harness.
We’re sorry to hear it hasn’t worked as expected for your German Shepherd. Our harness is designed to help reduce pulling, particularly when using the front attachment, but it isn’t a complete solution for strong pullers on its own.
We can see you haven’t been in touch with us directly, so we’ve sent you an email to assist further. We’ve also reached out regarding the collar point you mentioned so we can look into that.
Kind regards,
Bailey & Coco
The product looks lovely and had a…
The product looks lovely and had a quick delivery . Puppy hasn’t arrived yet but I’m sure he’ll love his new collar and lead !
30. marts 2026
I have bought a few items now for my…
I have bought a few items now for my puppy from here and I can’t express how impressed I have been. I will always purchase from
This company. Thank you
9. april 2026
Uopfordret anmeldelse
The order we received was…Great wuality
The order we received was beautiful.Very good quality. Unfortunately the size was not right.
Emailed the company and they came straight back to is.
Easy returns and refund processed promptly.Customer service very good.
Will definately order from them agsin.
26. marts 2026
Great harness
Great harness, I had a question and Laura came back to me so quickly and had the answer I needed, cannot recommend enough.
2. april 2026
New harness …
The size guidelines for the harness were helpful. My dog is an English bulldog and he’s quite broad in the shoulder but has a small head. Also the offer of a free swap if the harness didn’t fit for a different size was reassuring. It was delivered quickly and fits Hamish perfectly. He loves his new harness 😊
1. april 2026
Received my harness today.
Received my harness today. Great quality and easily adjustable straps.
My 'Bella' is very happy in her new harness.
31. marts 2026
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