Bought the family pack of suncreams and so far have used the factor 50 baby and the factor 30. Smoothed on easily. Needs some rubbing in your hands first to warm it up and prevent white smear... Se mere
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Se, hvad kunderne siger
Not at all what I expected. I bought the Organic Mineral Face and Body Sunscreen SPF 50 as it is safe with no harmful chemicals and because of it being a british business. The reviews said it was lig... Se mere
Virksomheden har svaret
Fantastic product My little girl was reacting to sun creams, giving her eczema flare ups. This has been very moisturising, very water resistant too, you can see the water droplets just sat on top, it... Se mere
The rose regenerating serum smells delightful the Consistency is silky and soaks in fast skin left so soft and smooth , item was sent within a few days . Organic and natural products are my fir... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
An Innovative Skin Care Range Using The Highest Quality Plant-Based & Organic Ingredients. PETA Certified Vegan and Cruelty Free.
Kontaktoplysninger
71-75 Shelton St, WC2H 9JQ, London, Storbritannien
- 02033702953
- support@baiebotanique.com
- baiebotanique.com
4,3
Fremragende
83 anmeldelser
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very happy
Bought the family pack of suncreams and so far have used the factor 50 baby and the factor 30.
Smoothed on easily.
Needs some rubbing in your hands first to warm it up and prevent white smears on skin.
Baby did not burn in the sun!
Feels a bit greasy at first but is fine once it's soaked into the skin.
Did leave her hair a bit greasy afterwards, however I haven't come across any suncream that doesn't.
Overall definitely will continue using ⭐️⭐️⭐️⭐️⭐️
23. april 2026
I've been a customer for many years
I've been a customer for many years, fantastic natural organic skincare and sun care with great customer service and prompt delivery. I'll continue to be a customer for years to come.
15. januar 2026
Uopfordret anmeldelse
Still have not received my order it’s…
Still have not received my order it’s has now been a week since I have ordered, I emailed them no response!
15. april 2026
Besvarelse fra Baie Botanique
Dear Elsie,
I've sent you an email regarding your order.
Unfortunately, we were unable to find an email from you. I can only apologise for any inconvenience this has caused. If you would be kind enough to inform us of the email address you emailed and the date, we will look into this further. Please contact us on support@baiebotanique.com
I also updated you regarding the delivery of your package which is scheduled for delivery between 1.15 to 4.15pm today.
As explained in the email we had a delay on replenishing the sachets and upgraded your shipping to RM24 free of charge, so that your order would still arrive within the specified timeframe.
Your order was received at 10.18pm on Wednesday 15th April. The chosen delivery method of RM48 specifies 3- 5 working days. Taking into consideration the weekend, the delivery time on this order being delivered today, Wednesday 22nd April, is 5 working days after the order was received.
I do hope you enjoy your order, and please do reach out if you need anything.
Kind Regards,
Sophie
Baie Botanique
Not at all what I expected
Not at all what I expected. I bought the Organic Mineral Face and Body Sunscreen SPF 50 as it is safe with no harmful chemicals and because of it being a british business. The reviews said it was light and easy to apply which is the complete opposite of the thick, oily and difficult to spread product that I received. Definitely not good for the face as it leaves the skin white and extremely oily. The smell is also unpleasant.
I was offered to upgrade for the bigger size on checkout and sadly did so. I am now stuck with it after paying an astounding £38. Highly disappointed.
1. april 2026
Besvarelse fra Baie Botanique
Dear Camilla,
Thank you for taking the time to share your feedback, and I’m really sorry to hear that the sunscreen wasn’t what you were expecting.
Our SPF 50 Face & Body Sunscreen is a 100% mineral formula designed to provide high, broad protection using zinc oxide, which naturally creates a more protective barrier on the skin. Because of this, it does have a richer texture compared to lighter daily facial SPFs, particularly those designed purely for cosmetic wear.
It’s also water-resistant, which further contributes to a more substantial feel on the skin. Many customers find that applying a small amount and warming it between the fingers before gently patting and smoothing helps it absorb more evenly.
We completely understand that if you were looking for a lightweight, everyday facial SPF, this may not have been the best match for your needs, and we’re very sorry for any disappointment caused.
Please do feel free to reach out to us directly at support@baiebotnique.com, as we’d be more than happy to help find a product better suited to your preferences or assist further. We also offer a 30-day satisfaction guarantee, so if the product wasn’t right for you, we’d always aim to support where we can.
Warmest regards,
Sophie
Baie Botanique
Not impressed - if you care about what is inside the actual product
For a while that I was looking for a sunscreen for my daughter that doesn’t have nasty reagents on it. Finally found it in this brand. Thinking that they really cared about what they put on their products, I’ve also bought some products for me - regenerating serum and face cream. Not cheap at all, however I always prefer the quality so I guess it was not so expensive if it doesn’t have nasty products. I was shocked to find that the cream has Phenoxyethanol that has moderate risk - irritant, potential allergen, potential endocrine disruptor and pollutant. So for sure not buying again.
28. februar 2026
Besvarelse fra Baie Botanique
Dear Mariana,
Thank you for taking the time to share your feedback.
We completely understand your concerns around ingredients, particularly as this is something we are very passionate about and continuously consider as we evolve our formulations.
Phenoxyethanol is still used in a very small number of our earliest formulations (two products originally launched when we started the brand 11 years ago). Whilst it is an approved preservative under major global cosmetic regulations and considered safe when used within permitted limits, where it helps protect products from microbial contamination, our preference today is to formulate without it.
As our brand has evolved over the years, our approach to formulation has also developed. Everything we have developed over the past eight years, including our suncare range, has been formulated without phenoxyethanol, along with a number of other ingredients we also choose to avoid. We have already reformulated one additional product that previously contained phenoxyethanol and continue to carefully review the remaining formulations over time, with a focus on maintaining the performance and sensorial experience our customers know and love.
We understand that ingredient preferences are very personal, and we always aim to be transparent so customers can make informed choices.
If you would like any further information or guidance on selecting products aligned with your preferences, we would be very happy to help. Please feel free to contact us at support@baiebotanique.com.
Warm regards,
Sophie
Baie Botanique
Prompt delivery and service
I have bought your products over a period of 2 years and have been extremely satisfied with the sun protection products using them in the Caribbean and African continent. Prompt delivery which is important when trying to organise a holiday
28. januar 2026
My favourite serum
My favourite serum was delivered efficiently, well packaged and super quick. Baie is definitely my go-to for the wonderful serum! Love it in the pump-action bottle that delivers just the right amount. If the moisturiser went back to its original pump-action bottle, I would continue to buy that too!
22. november 2025
The delivery was prompt
The delivery was prompt. The products have high quality, divine smell and textures. Happy!
5. november 2025
Soft, smooth skin
I have been using the Baie Botanique Rose Renew products for a few weeks and I am super happy. I am in my 60s and with these products, my skin feels soft, smooth and hydrated. I use the serum, eye cream and moisturiser in the morning, and the face wash, serum and face oil in the evening. The face wash and the oil both go a long way - you only need a tiny amount of each!. The products also smell lovely.
4. november 2025
Uopfordret anmeldelse
Telephone Consultation Advice
I recently had a telephone consultation with Sophie from Baie Botanique, and I found her advice on the products I purchased to be incredibly insightful. I've been using Baie Botanique products for the past year, drawn to their natural ingredients and gentle formulations.
The light scents of their products are truly amazing! I've found the following products to be particularly effective:
- Face wash
- Cleanser
- Face balm
- Rose face cream
- Face oil
- Rose eye cream
I use them as instructed, layering the products for optimal benefit. I'm thoroughly impressed with the results and would strongly recommend Baie Botanique to anyone seeking natural, effective skincare solutions. I'm excited to explore more of their products in the future!
14. oktober 2025
This suncream is the best no chemicals and perfect for anyone who has had a transplant like me
I have had this cream before and I wouldn’t use anything else now! Your order comes when it’s supposed to and all round an amazing service and product
18. august 2025
The best mineral sunscreen I’ve ever…
The best mineral sunscreen I’ve ever tried and I’ve tried a few! Rubs into the skin with no white cast, smells nice and is moisturising. Bought some for myself and my baby and would highly recommend both. Big bonus is no nasties in the ingredients.
16. august 2025
Really happy with the suncream for my…
Really happy with the suncream for my babies. I feel confident through heat waves that its protecting their skin and a little goes a long way.
1. juli 2025
Love this suncream for my babies and…
Love this suncream for my babies and me. No adverse reactions or sore eyes or spots and seems to protect well from the sun!
1. juli 2025
Fantastic product
Fantastic product
My little girl was reacting to sun creams, giving her eczema flare ups. This has been very moisturising, very water resistant too, you can see the water droplets just sat on top, it stays on very well and doesn’t need reapplying every ten mins! Her skin never felt so good! Absolutely worth the money.
17. juni 2025
Reliable delivery and purchase came…
Reliable delivery and purchase came with generous gifts.
Thank you very much
3. juni 2025
Great sun protection.
Fast delivery. Product was everything I hoped it would be and more. Will definitely buy again. Thank you.
26. april 2025
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