Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
It’s been 40 days and I’ve only received 3 out of 5 items.
Naturally, the two missing pieces are the most expensive ones. Customer service refuses to issue a refund and clearly doesn't take their buyers seriously. Save your money and shop elsewhere. You’ve been warned!
I had a terrible experience with Bagallery and would strongly advise others to be careful.
First, they delivered the wrong item, which is already unacceptable. But what made things worse was their handling of the situation. On their Instagram page, they clearly mention a 30-day refund policy, but when I contacted them, they suddenly changed their stance and said the refund would take 65–70 days—which is honestly ridiculous.
Even after waiting more than 70 days, I still haven’t received my refund. Their customer support is equally frustrating. Every email gets the same copy-paste, robotic replies with no real solution or accountability. It feels like you’re talking to bots instead of actual people.
This kind of misleading policy and poor service is completely unacceptable. Delivering the wrong item is one thing, but delaying refunds beyond their own stated policy and then not resolving the issue even after months is extremely unprofessional.
Very disappointing experience. Not recommended at all.
I dont even want to give one star they have such terrible customer service they deserve 0 stars such a bad experience they are thiefs they take your money they dont have the products and fake products and on top of all these issues the worst customer support i ordered in 25th sept 25 only got one product and rest of the order still not recieved nor refund
I ordered 3 shirts but don't know why I recieved 1 first. So I pay for the 1. The one I recieved is very bad cotton, itchy stuff while in the ads its looking very good, knitted texture. Don't waste your money.....
Scammers. Never buy. They send bad quality and worst quality item on purpose. And then take 1 month to get item back. Another month for inspection by their third class team. Then 55-60 business days to process refund. They haven't processed mine till now
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
