Great prices but slow to respond to questions. Took 2 weeks to respond to my question about shipping date and when they called me back two weeks later they asked me for an additional shipping charge... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
So was a little unsure ordering online since im type who likes to see products and touch / test, but it ended up being way easier than I expected. I had a couple quick questions and customer service g... Se mere
Virksomheden har svaret
Placed an order for a $1000 solar generator. Financing was approved by Affirm. After placing the order, I read that the product would not ship for 20 days. Since I needed it asap, I found another ve... Se mere
Virksomheden har svaret
I was a bit sceptical when I placed my first order here, but the quality of the product was good so was the support. Everything came as expected and the experience was good overall.
Virksomhedsoplysninger
Skrevet af virksomheden
Backyard Provider is an online store that aims to provide the most competitive prices for backyard and home items. We aim to provide a memorable experience when you shop on our online store by offering quality products with top-rated customer service.
Kontaktoplysninger
Har besvaret 81 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good according to product quality expectations.
I was a bit unsure, but after getting the product in hand I realized the quality was good. It's working fine in use too. In that respect, I'm satisfied.
It was easy to order and good communication.
The website was easy to use and the ordering process was seamless. I received shipping updates, which made it feel hassle-free. I may get it again in future.
Great prices but slow to respond to…
Great prices but slow to respond to questions. Took 2 weeks to respond to my question about shipping date and when they called me back two weeks later they asked me for an additional shipping charge of $100 to get within 2 weeks. From time order was placed to time I should receive product will be almost 4 weeks and paid $100 more
Wide selection and reasonable prices
You can find many types of products here that are hard to find on other sites. I found what I was looking for here, and the price was reasonable. Definitely worth checking out.
Good quality and smooth experience.
I ordered an outdoor product from BackyardProvider. The quality is very good and the product arrived exactly as described. The whole process was easy-overall experience positive.
Good communication and a great product.
I had ordered for an outdoor product and it arrived in great condition. The packaging was safe, and the support team was updating me regularly. On the whole, very good.
No Response After Placing Order
Placed an order for a $1000 solar generator. Financing was approved by Affirm. After placing the order, I read that the product would not ship for 20 days. Since I needed it asap, I found another vendor the same day and then cancelled the order with Backyard Provider via email on the same day the original order was placed. For two days I had no response and kept sending emails with no reply. Calling their supposed 24/7 customer service line just gets me a voice mail which sounds like an answering machine. Starting to Believe this place is a scam. Looked at their 5 star reviews and see the same products reviewed two reviews in a row with different user names. Appears like the reviews are false Something is off. So far unable to contact anyone and they better not ship me the product!!! Affirm so far has been useless in helping since the product has not shipped.
KEEP AWAY FROM THIS COMPANY!

Besvarelse fra BackyardProvider.com
Good Quality and Professional Service
I was a bit sceptical at first, but after receiving the product, I am I was satisfied. The quality is good and the finish is premium . Customer support has also been helpful throughout process.
Great pricing, but need better communication
Price was very competitive.
Malcolm with customer service was awesome.
However, when products were shipped, I never received a tracking number or shipment details.
Products were shipped with the incorrect address and phone number, causing further delays and confusion.
But on the flip side, Malcolm with customer service was awesome in helping resolve these issues.
The products and services were excellent!
The quality of the product that I bought from BackyardProvider was really good. The customer service was quite helpful and quick. Although they were late in delivering, the service was good overall.
Good quality product
I was a bit sceptical when I placed my first order here, but the quality of the product was good so was the support. Everything came as expected and the experience was good overall.
I ordered a product through…
I ordered a product through BackyardProvider. The quality was good as well as I had no issues. Nevertheless, it took a while to have it delivered.
Was left almost out into the road and…
Was left almost out into the road and partially blocking small driveway. But other than that was quick and great. Package was not damaged. Great customer service.
Happy to have ordered!
Customer service and delivery was excellent. The delivery was on time (faster than expected) and I received exactly what was ordered. I will be ordering from Backyard Provider again.
Easy website, mixed experience.
Finding products on the site is easy, thanks to its user-friendly design. Placing the order was also easy. However, the order processing and shipping updates could be improved. Communication has room for some improvements.
Ordering with caution is the best option.
My shopping experience was so-so with BackyardProvider. Taking the time to check out the product availability may be a good idea.
A good experience, although there waa ock issue.
After I placed the order, I was informed subsequently that the product was out of stock. While they kept me in the loop, receiving an update right from the beginning would have been better.
Thanks you Malcolm
Thanks, great grill I would like to especially thank Malcolm for his great customer service. If it wasn’t for his attentiveness I would have cancelled my order.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







