Ordered a 4 seater forward facing…
Ordered a 4 seater forward facing custom cart on March 7, 2026. Service was great during the sales process. After they collected money I could not get a hold of my salesman again. I could not get straight answers on when my cart will be finished or shipped.
Finally, they sent me photos of the cart to approve prior to shipment. The wheels were wrong and the cart was lifted even though I ordered a non lifted cart. That meant the cart had to be built again and could not just be lowered. I was given the option of getting my money back minus 3% or wait another 4 months for a new one. To say the least, I was extremely disappointed and insulted by the 3% fee for their mistake. Finally got all my money refunded. Can't imagine how this would have went if I received my cart and at some point needed service. I woula twice about ordering from these pe Looking for a custom golf cart elsewhere. I also posted a review on their website. They remove any negative post within a day. I would NOT trust this company.

Besvarelse fra Backyard Escapism Inc.







