Babiators UK Anmeldelser 2.989

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

These Sunglasses are an absolute game changer! As a parent, I’ve always worried about protecting my baby’s eyes from the sun, and these sunglasses offer the perfect solution. The soft, flexible frame... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Quick turnaround for my order. My granddaughter absolutely loves her new sunglasses, especially as they come with their own little pouch. And I’m reassured that these are genuinely quality lenses. Eas... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I made an error on my shipping address and it was being sent to my old address. I contacted Barbiators and explained, as the order had already been shipped to DPD for delivery I was unable to change... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

The sunglasses are great my daughter is suited with them. Only haven’t given 5 stars because I bought a bundle which should have included the case but it appears I didn’t select the case when I checke... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Solbrillebutik

Skrevet af virksomheden

Sunglasses for cool kids 😎 Safe. Durable. Awesome. Guaranteed.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Arrived within 48hours of ordering

Arrived within 48hours of ordering. Informed of order process

19. november 2025
Babiators UK-logo

Besvarelse fra Babiators UK

Thanks so much for your review! We’re thrilled to hear your order zoomed its way to you in just 48 hours and that you felt in the loop the whole time. We hope you love your new sunnies! ☀️😎

Bedømt til 5 ud af 5 stjerner

Good quality glasses for kids

Good quality glasses for kids. Specially in summer when hay fever hits badly

3. april 2025
Babiators UK-logo

Besvarelse fra Babiators UK

Thank you so much for your review! We’re really glad to hear that the glasses have been helpful, especially during the summer when hay fever can be at its worst. Your feedback means a lot to us, and we’re happy they’re making a difference for your child!

Bedømt til 5 ud af 5 stjerner

Fabulous baby glasses

The glasses arrived in super quick time. They are so cute and came in a lovely carry bag. They are perfect.

4. november 2025
Babiators UK-logo

Besvarelse fra Babiators UK

Yay! We’re so happy to hear you love your new Babiators! Thanks for sharing the love — we’re thrilled they arrived fast and that your little one is rocking their super cute shades. 😎

Bedømt til 5 ud af 5 stjerner

Cute baby sized sunnies

Cute baby sized sunnies! I got one for each of my kids :) I like the fact there's super fast shipping and they're polarised for better UV protection.

5. november 2025
Babiators UK-logo

Besvarelse fra Babiators UK

That’s amazing — matching sunnies for your little adventurers! We’re so glad you love the fast shipping and the extra UV protection. Thanks for spreading the Babiators love! 😎

Bedømt til 5 ud af 5 stjerner

No problems

No problems - fast response - well packaged - just as described.
Bought for my 4 year old granddaughter off to Australia shortly.

28. oktober 2025
Babiators UK-logo

Besvarelse fra Babiators UK

Thanks so much for your kind review! We’re so glad everything arrived quickly and in perfect shape. How exciting that your granddaughter’s heading off to Australia — she’s going to look amazing on her adventures! 😎

Bedømt til 5 ud af 5 stjerner

Lovely customer service

Lovely customer service who couldn't have been more helpful when I spoke to them. They were just brilliant and the sunglasses arrived in good time.

16. oktober 2025
Babiators UK-logo

Besvarelse fra Babiators UK

Thanks so much for the awesome review! We’re so happy to hear our team could help and that your sunnies arrived right on time. You’ve totally made our day! 😎

Bedømt til 5 ud af 5 stjerner

Absolutely love this brand

Absolutely love this brand - Yes they are quite pricey. but they have a lifetime warranty which is fantastic given the fact kids always lose and break them! Customer service wonderful too, always fast helpful replies. Fast becoming one of our favourite brands! x

24. september 2025
Babiators UK-logo

Besvarelse fra Babiators UK

Thanks so much for the lovely review! We’re thrilled to hear you love the brand (and our lifetime warranty — we totally get that kids can be a bit rough on their sunnies 😎). We’re so glad our team could help, and it means the world to us to be one of your favourites! 💙

Bedømt til 5 ud af 5 stjerner

Everyone loved them

These were great for a recent holiday with our 5 month old! We were tempted by cheap shades but wanted something we knew would be protecting her eyes. We got sunglasses and the strap to keep them on and she loved them (so did everyone else) she didn’t touch or mess with them at all. They ended up thrown in the bottom of my bag at a few points and still in perfect condition.
We had an email to say the original pair was damaged in transit and they sent another out straight way.
Would 100% recommend.

27. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Faulty glasses

Edit:
1. They were faulty, the lens popped in and out, when only pressed on lightly. I’ve got a video of it. If you are saying they’re not faulty, I’m wary of your standards and other customers should be too.
2. How did they fall outside the standard guarantee? They were faulty and I contacted you immediately?

Your response is the standard lack of accountability and poor customer service response that most companies now offer. Very disappointing!

Original review:
Babiators sent me a faulty pair of sunglasses. The lenses popped in and out of the frame slightly. I sent them a video of this, they asked for them to be returned and they’d send me a new pair out once I’d confirmed return. Slightly frustrating, but fair enough. They sent out the replacement pair, same fault. They wanted me to send them back for a full refund.
1. Why not check the pair for the same fault before sending? (The answer, because I queried, is that they get lots of orders and it’s impossible. Bit of a cop out and not good enough.
2. They point blank refused to refund me until they received them back.

This is not good enough. I had to make 2 trips to the post office to return 2 pairs of faulty glasses so I could finally get my money back.

I was offered a £15 voucher, which I’ve now used to buy a pair I've previously purchased that I know has no faults.

This company is fine when it all goes well, but if it doesn’t, their customer service is a nightmare! The “guarantee” really is a waste of time, as you have to faff about posting them back etc.

2. juni 2025
Babiators UK-logo

Besvarelse fra Babiators UK

Hi Emily,

Thank you so much for taking the time to leave a review. We’re truly sorry to hear that your experience left you disappointed.

I can see that our Team arranged a replacement for you, but you had advised that this pair seemed to have a similar issue. We had passed this feedback along to our Warehouse and Product Teams - while we do our very best, it isn’t always possible to check every single item before dispatch, as we want products to arrive brand new and unopened.

When the products were returned to us, our Team carefully checked them and found they were not faulty.

However, as you had advised you would prefer a refund, we went ahead and processed this promptly upon receiving proof of postage, to ensure there was no further delay in resolving things for you.

Please also note this was handled outside of our Babiators Guarantee (which normally requires a small shipping fee), so that we could resolve the matter as quickly and smoothly as possible.

We’re so sorry again for the inconvenience caused and truly appreciate your feedback.

Kind regards,
The Babiators Crew

Bedømt til 5 ud af 5 stjerner

What a lovely company

What a lovely company. Nice sunglasses, fast delivery and excellent customer service (thank you Lauren). The guarantee is great too.

29. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Definitely recommend

My daughter loves these glasses, we have had them since she was 3 years old and she’s now 8 and one her 3rd pair.

Would definitely recommend they protect their eyes, don’t break or scratch or hurt behind the ears. Worth the money compared to keep buying cheaper pairs because they break.

4. august 2025

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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