A really positive experience with BK Kosher. The food arrived beautifully chilled and everything looked absolutely lovely. What particularly impressed me was how friendly, helpful and accom... Se mere
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Se, hvad kunderne siger
I was delighted with the prompt postal service and frozen products I was sent and the website is excellent well worth 5 stars.
For several years now, the staff of B-Kosher in Hendon have gone out of their way to handle for me a big consignment twice a year (before Rosh-Hashanah, and before Passover). I cannot select item by i... Se mere
Atrocious company. AVOID AT ALL COST. Would give a ZERO if I could. Placed order for wedding a month in advance. Order never delivered. UPS never delivered but returned to BKosher. BKosher won't refu... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Kosher food delivery across the uk
Kontaktoplysninger
91 bell lane , Nw4 2as, London, Storbritannien
- 02082021711
- Online@b-kosher.co.uk
- b-kosher.co.uk
Ingen nylige anmeldelsesinvitationer
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Har ikke besvaret negative anmeldelser
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Website is very easy to use and they…
Website is very easy to use and they are very helpful as well.
Everything I needed
Bkosher online just has everything I was looking for very easy to use website with great prices.
I ordered 2 liters of milk which came fresh and a bottle of wine which was packaged in plastic in order to avoid any breakages.
The customer service is very quality and they help you at all times
Great variety and prices
Highly recommend to use to all
Was satisfied with what was purchased
Was satisfied with what was purchased. Delivery was fast and good customer service. Will recommend.
Such a service!
Let me tell you something — in my day, we had to walk uphill both ways to get a decent kosher chicken. Now? With b-Kosher.co.uk, I press a few buttons and a whole kosher supermarket shows up at my door like it’s Erev Pesach every week!
The food? Delicious. The selection? Better than Golders Green on a Sunday. And the delivery? On time, polite, and not like those boys who leave the parcel on the bin like they’re doing you a favor.
I opened the box and almost cried — the rugelach! The kishke! The fish balls that taste just like my grandmas! Honestly, it’s like Bubby is running the place.
Trust me, if you’re not ordering from b-Kosher, what are you even doing? Go, go — buy something already!
Really happy with my order everything…
Really happy with my order everything arrived in perfect condition amazing service from start to end
Amazing service and great range of products
Amazing service and excellent range of products throughout the year and with a comprehensive easy to use online service well managed by Tzion and Avrumi. Thank you ever so much for all your help throughout the year, but especially in the past couple of weeks when you went above and beyond to help us out.
once agian BKosher has excelled
once agian BKosher has excelled, cudos to Avrumi you make magic happen
Great service, Reliable delivery
Placed large order online on Tuesday, including several bottles of wine, plus frozen and refrigerated products. All arrived safely in Bournemouth on the Wednesday. Can't ask for more !
Health and safety concerns brushed aside and rude
The order came one day earlier than confirmed with goods left outside the main entrance in a broken box and liable to be stolen. Worse: the meat was left in warm sunshine for several hours. It smelled and is not usable for health and safety reason. Upon calling, the manager was rude, accepted no responsibility and twisted the facts.
Betrügerischer Shop
Meine Bestellung ist nicht gekommen, nach Kontakt wurde mir mitgeteilt das es im zwischen Lager sei, hab storniert die Bestellung bis heute kein Geld erhalten es sind 4 Wochen vergangen! Es scheint Betrug zu sein, nicht bei diesem Shop bestellen.
Terrible customer service and false advertisement.
I was looking for a particular sweet which I only found on this website so I placed an order for 3 bags and then added many other things because I noticed that the delivery (London to London) was a steep £8.99 and I wanted to make sure this was justified! However, when I received the order 80% of the items were missing, including the sweets I had specifically wanted, and the others were not what I had ordered, but they had sent whatever they wanted - ie I had ordered strawberry flavour (which they said they had shipped but instead I got watermelon which I hate). I was still charged £8.99 even though the order was itself only about that amount at this point and only included things I could easily find down the road from me. I have tried to contact them both by email and phone but they do not respond! Terrible customer service and false advertisement.
When we received our order the package was wet, soggy and damaged.
When we received our order the package was badly wrapped and one end of it was very wet and soggy and I opened it with the courier to show him what was wrong. He made a note. When we opened it a jar of asparagus had a loose lid and all the liquid had gone. We later noticed that some of the asparagus was missing!
The fact was it was not packed properly anyway. The crackers box was dented and contents were damaged and broken. The bag of pretzels had many broken pieces. I have now telephoned twice and left messages with my number. I've also sent two emails that night and have had no response so far. Not impressed. We had frozen cheese pancakes where the box was also soggy! They had become unfrozen.
It would be nice to receive a response. It does not look like we would use them again.
Great Website
Great Website! They have the most extensive selection online of kosher food in the UK.
Shocking customer service
Shocking customer service. Order was delivered the week after it was due, I did not accept delivery as the food would have been sitting in the UPS truck for several days. I was promised a refund which never materialised. Being ignored despite several emails. Tried calling but they never answer their phone. DO NOT USE THIS COMPANY. Disgusting.
Not good
The order date you select is arbitrary. They just didn’t send the items I needed without notice-wouldn’t have ordered/would have cancelled if I’d known. There was trash (other food packaging) in the box.
Really unpleasant.
Avoid and use a different company.
I placed an order for £50 worth of products and paid £9 postage.
When my order arrived, half of the items were missing. I paid £9 postage for 5 packets of rice cakes!
I emailed them to ask where the remainder of my order was and haven’t heard anything back from them since.
Having read other reviews on their customer service, I’ll be chalking this one down to a bad experience and won’t use them again.
Edit 25/04/2025: they’re now offering past customers a chance to win £100 for a 5* review on TrustPilot and are asking those who’ve left bad reviews to prove their review is genuine by providing the order number.
Thankfully I still had my order information so have provided this but if you can’t provide it, they’re going to try and have your bad review deleted.
Notice all the new reviews added today?
Very sneaky company. Absolutely disgusting behaviour and all the more reason to avoid them!
wish the staff were nicer
wish the staff were nicer - perhaps saying thank you and not treating you like an inconvenience - all it would take is a little bit of training
Reasonable range but work on customer service
A reasonable range of products but very pricey. A message to the management - please do consider some customer service training for your staff. Perhaps if they had some people skills and learned how to interact politely with people, it would improve your business and sales. Perhaps have a visit to Kosher Kingdom to see how it can be done.
Delivered a product that was out of…
Delivered a product that was out of date, do not reply emails or any requests for refund or replacement.
Really made our Yom Tov special
Brilliant service and great products. Really made our Yom Tov special. Even though some items were out of stock as expected this time of year, they had plenty of alternate options for me to choose. Wonderful.
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