We hired a car in Rarotonga and drove 89kms. When we filled up it took 7.83 litres at a cost of $29.36. A Toyota Yaris does approx 20km per litre so we have paid for about 156kms when we only did 89km... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We were only dropping off our hire car at Auckland airport, having picked it up in Christchurch. Turned up at domestic terminal drop off as didn't realise we could have dropped it off at international... Se mere
If I could give 0 stars I would. Unprofessional, rude staff at Timaru airport branch, ineadequate advise about the vehicle, made to sign damage report before viewing the vehicle. Ended up having to pa... Se mere
Offensive. Returned AVIS to Queenstown Airport, leaving key in the dropbox in the Avis Carpark as instructed by their staff member. Flew home and then got charged an extra day as they logged the car b... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
New Zealand car rentals from Avis Rent A Car. Your New Zealand car hire specialists.
Kontaktoplysninger
Great South Road 666, 1061, Auckland, New Zealand
- avis.co.nz
1,9
Under middel
46 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fraud
5 days after i droped off the car when everything was done and paid for, they withdrew a large amount from my credit card. I’ve havent gotten any information on what the payment is for, haven’t heard anything from them. And now it’s been two weeks of me trying to get in contact with their customer service with no real response.
11. februar 2020
Uopfordret anmeldelse
Lots of trouble and probably a lawsuit
After a year, it probably amounts to a lawsuit. CarTrawler, as a subcontractor of Emirates, received the agreed invoice amount from me, but passed on too little to AVIS. AVIS will now sue me for this amount because CarTrawler and AVIS are unable to clarify the settlement among themselves.
30. januar 2020
Uopfordret anmeldelse
'Chip' in windscreen cost 1000$
'Chip' in windscreen cost 1000$
After 3 wonderful weeks in NZ, i returned the rental car at Avis mentioning that a chip in the windscreen happened during the trip. The nice lady at the service desk told me at first that i shouldn't worry since it was covered by the insurance.
5 weeks later i receive an invoice for 1000$ for the repair of the windscreen. It turns out the insurance didn't cover the windscreen after all!
1000$ for a chip in the windscreen!!!
A chip in the windscreen can be fixed at under 80$ in less than 30 min. and should you need a new windscreen these can be bought starting at 260$
A very dissapointing experince!
1. november 2019
Uopfordret anmeldelse
Beware possible lack of credit card…
Beware possible lack of credit card securiy! I am a New Zealander and rented an Avis car recently. Pick up Queenstown and drop off Christchurch. Used my Nz credit card. All fine until 10 days later my bank alerted me to unusual Avis rental car charge on my credit card from the USA. They blocked transaction and will issue new card. Rang Avis several times to tell them but they can’t be bothered answering or calling me back.
18. april 2019
Uopfordret anmeldelse
Do not hire a car through Avis NZ
Do not hire a car through Avis if you have an EU drivers licence. Avis at Queenstown Airport insisted on us paying for 2 translations of our Dutch licences (which already have the necessary English on them). This took nearly an hour, and when we got the translations back, we found that not one single word of Dutch had been translated. The Avis employee admitted than a UK drivers licence (which looks the same) would not have needed to be translated.
My repeated complaints about this have not been dealt with. They just will not respond to emails. I used to be an Avis Preferred customer, but I have cancelled that and will never use this company again.
Avoid this company like the plague. They rip you off and refuse to talk to you about it.
Other car hire companies in NZ do not require a translation of EU licences.
7. marts 2018
Uopfordret anmeldelse
Excellent quality of service
Excellent quality of service, car and support. It was a pleasure to have a car from this company in this country.
25. januar 2018
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.