Autoplicity Anmeldelser 

Ordered 2 tires from autoplicity on Amazon for approx $187., received 1 tire. When contacted seller they claimed the ad was a mistake and that price was for 1 tire. Even though autoplicity sells same 1 tire on Amazon for $134, so they lied about price of 1 tire. Want me to return 1 tire for refund, I suggested they just send me balance they overcharged for price of 1 tire, no they want me to send 1 tire back, I do not trust them to send me any refund. DO NOT BUY ANYTHING FROM THESE SCAMMERS

The worst company to deal with when they send you the wrong product. It was like I was reporting to The FBI or CIA on how much information & pictures I needed to send with no resolve. They have you send pictures of the box & the inside of the box & every angle of the part. If they even respond to that in the same month, they say return it & we might accept it.

AVOID THIS SELLER! Google their reviews both on and off Amazon! First, delivery took WAY longer than quoted and had to come on a semi truck, which was not in desc. (trolling motor). Main issue was that Amazon confirmed Autoplicity CHANGED THE PRODUCT DESCRIPTION AFTER MY PURCHASE that the motor was "freshwater" use only. I wouldn't have spent $3k on the motor if that had been in original desc. Customer service seems like non-English speakers using AI to reply to concerns (unhelpful).

I purchsed a Bosch 12v AGM battery from Autoplicity through Amazon for free delivery. Date shipped was May 19,2025. I installed in my Chevy Silverado then. Come November 2025 the CCA dropped to half of the 700 rating. Autoplicity was contacted and they instructed me to return it to Arizona at my expense which was $160 plus a $20 UPS pickup charge. Two days later UPS threatned to destroy the battery unless I picked it up. I had to wait for a "qualified" hazordus control peron at UPS to retrieve it as only such employees trained can touch a carton packed battery.UPS said I could not ship the battery, only certified trained by UPS commercial accounts can ship. So, I contacted Amazon and they have a policy that the Autoplicity was responsible for retrun shipping. So now Autoplicity.com complies with Amazon requirements and lets me know they are sending a shipping label. They knew all along it was their responsibility but conned me into beleiving I had to pay. CSR's even stopped responding to my emails until I contacted Amazon. Then they sent me a FedEx prepaid label and it now has arrived at their Glendale, Arizona facility. My refund was given for the full amount today 01/13/2025.

Ordered from Boatplicity, they sent me wrong brand part that did not fit. Removed part from package and was going to use, except it was to big. Also I paid for 2 day shipping and only received FedEx ground. Complained and still waiting for refund.(Been a week) Sent pics of wrong size( u bolt tie kit) on the axle and package that was clearly labeled to fit my axle size. Got this email from Autoplicity Thank you for contacting Autoplicity.com Customer Service. Your request to return your order has been approved for the following item(s):

1 ✕ Dexter Marine Products 81175 Axle Tie Plate Kit 1.9in Dia

You will find your return shipping label attached to this email. Please note that you must drop the return shipment off within 5 business days of authorization. If the return shipment is dropped off after 5 days have passed we reserve the right to deny the return.

Before sending your return, there are a few important things to note:

◯ Product must be returned in new condition with all original packaging, manuals, parts, etc. If the product appears to have been installed, or it appears as though someone has attempted to install it, your return will be denied.
◯ Item must not have been test fit on vehicle.
◯ Item must be in the same condition as it was when delivered.
◯ Your return must be adequately packaged for safe shipment and your return shipping label must be applied on the outside of the box and be legible.

If any of the above conditions are not met, your return may be denied. Based upon the return, you may be subject to a restocking fee and round trip return being witheld.

Thank you again for contacting Autoplicity.com. If we can be of any further assistance regarding this matter please do not hesitate to

Can't find this in Boatplicity return policy.It seams like they added it for me since I sent pics of u bolts being almost a 1/4" wider than the axle on my trailer.. And I removed from impossible plastic pkg to open without damage and checked for fit since pkg was labeled for axle I have.So I will not send back, since I know they will refuse and I will have to pay shipping again which cost more than the item originally. Bait and switch company. Live and Learn. Never again!

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i bought an item from them which....seemingly must have had a small amount of damage before i got it (there was none that i noticed) however upon using it (it was a boat oar), within 20 minutes it snapped nearly in half mid-row. it was around $64...and after "Return shipping" and "restocking fee's" for this damaged item...i got $0.70 returned to me. do not buy from them!

If I could give them no stars I would but they only gave me a chance to give them one this is the worst company I ever ordered a product online they put they sold me four tires then only sent me one and said there was a mistake on their end by the IT tech that posted the ad now they don't want to own up to their ad and send me the rest of my three tires and refuse to give me my money back

Ordered an awning arm from them. They sent a USED arm. Hundreds ties up in a bent piece of crap someone else returned to them. SAVE YOUR FRUSTRATION buy from anyone BUT.....

They sent me the wrong auto part,and refused to resolve the problem, I tried to send them photos of the part I received but their customer return website is impossible to work with. I have given up trying to resolve this so I got screwed out of $406!! STAY FAR AWAY FROM THIS COMPANY!! I buy thousands of dollars on auto parts every year, so I recommend purchasing from somebody reputable such as Rockauto.com

Absolutely unacceptable experience with Autoplicity. Our company needed an awning arm that was on backorder from the manufacturer. We found one through Autoplicity and decided to give it a try. That decision turned out to be a huge mistake.

Not only did we pay an exorbitant price for the part, but when we opened the box at a customer’s location, it was used—even though we purchased a brand-new item. This is a completely unacceptable business practice. Clearly, there was no quality control on your end to ensure that a new part was being sent. The packaging was from the manufacturer, so we had no reason to question it.

Since then, we have been dealing with incompetent customer service for days. All we want is the new awning arm we paid for. Instead, we are forced to manage the old part while waiting. This morning (12/15 at 6 a.m.), we received a message that an RGA was issued for same-day pickup without a single phone call. We are a small business—we cannot simply wait around for a shipping company to pick up a package.

Autoplicity, this is ridiculous. The proper procedure would have been to ship the correct new arm to us immediately and have us return the incorrect part with a simple label, not force us to jump through hoops while our work is delayed. We are still waiting for the part we paid for, and this back-and-forth nonsense has gone on far too long.

Please do better.

Autoplicity has a picture of two seat aluminum pedestal boat extension. Great price but read closely and you'll see its a frigging boat seat. I have request a return but not a word or email from this fine company. BUYER BEWARE.

I ordered a small engine that showed in stock. It never shipped. Turns out they never had the product. I canceled the order and requested a credit. The credit never came. I keep calling and they keep telling me the credit request is approved but my credit card acct has still not been credited. They keep telling me it will come, but two weeks later, still nothing. STAY AWAY from Autoplicity!!

I saw many bad reviews of Autoplicity and was worried about ordering from them for high priced items because of the reviews. Their pricing was great so I went ahead and ordered figuring I could have my CC cancel the charges if I had a problem. Well the items came fine, within two days and no problems. It's a shame people beat up a company to its demise which hurts competitive pricing; don't give all your business to the behemoths small businesses beating the big guys at their own game I love it. Right on Autoplicity!

This seller has an unreasonable return policy. I accidentally ordered the wrong motorcycle seat configuration and immediately contacted them to cancel. They refused, saying it was too late, and told me to just return it after delivery. I then ordered the correct configuration the same day, planning to return the first one.
After returning the incorrect seat and installing the correct one, I received a refund that was $200 short. The seller insisted I had to absorb this cost simply because I made an ordering mistake.
A $200 restocking fee is outrageous and borders on predatory. What's the point of even having a return policy if you're going to charge such an exorbitant fee that it defeats the entire purpose? This isn't a restocking fee—it's a penalty that makes returns financially impossible for most customers. Be warned: if you need to return anything to this seller, expect to lose a significant amount of money.

Wrong item was ordered. They charged me a 40 percent restocking fee along with a return shipping fee. I had to pay for shipping myself. I ordered my parts through Amazon and will not be using them again if I see they are the seller. The disclaimer they use is subject to restocking fee. Never saw an amount. That is absolutely insane for that percentage. Plus the postage due label that I had to pay $33 to ship to them out of my own money and they still charged me almost $8 for a return shipping fee. What a joke.

Autoplicity is absolutely the worst company I have ever delt with. Be aware you cannot cancel orders no matter have fast you notified them. Then they charge you for the return shipping and a 30% restocking fee. For my $738 order I was refunded $441. The product was never even opened.

Autoplicity supplied decent quality, BUT the wrong tires. REPEATED attempts to get them to address the issue were ignored. I would have purchased the incorrect tires from them, as I could use them elsewhere, in addition to the correct ones, if they would supply the correct ones. I suggest YOU reconsider doing ANY business with them. Another negative reviewer called them CRIMINALS. Based on his comments, I suggest YOU consider such a possibility.

I ordered a set of rims from autoplicity I was promised they would fit they did not.So I removed 1 from box and carefully fit tested it.I returned rims in perfect condition but did not receive a full refund I payed 1222.00 dollars but only got back 712.00 they claim there was a restocking fee of 480.00 I called to challenge the actions they took I was given the run around do not do business with them they are dishonest and greedy a total rip off.

Thought I would do fine despite the horrible reviews by buying from Autoplicity as an Amazon seller. I was wrong. They sold me a truck bed cover. It arrived damaged. In addition, it obviously was either an open box item, previously unpacked and then re-packaged in a fairly haphazard way. Or, it was a previously used or previously installed cover. Either way, it's wrong as Autoplicity sold it to me as new.

It has now been almost two weeks of trying to get Autoplicity to pick up this damaged cover, pay for the return shipping, and provide me a full refund. Endless arguing from them, with demand after demand that I send them pictures I've already sent.

Buyer beware. Believe the horrible reviews. Autoplicity really is that bad, in my opinion.

I ordered two (2) 5-qt bottles of oil in March with no issues (prompt service, right item) so I ordered again on Sept. 5th but it's been 7 days and my order just now shipped . . . SEVEN DAYS to put 2 jugs of oil in a box!!!!