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Autoparts.com Anmeldelser 

3
•
TrustScore 3 ud af 5

2,8

Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

Skrevet af virksomheden

At AutoParts.com, we understand that finding the right auto part shouldn’t be complicated. That’s why we offer a clean, easy-to-navigate website filled with verified components for cars, trucks, and SUVs. You can shop confidently knowing that every item has been carefully selected for fit and reliability. Whether you’re replacing worn parts or upgrading your ride, AutoParts.com delivers quality and convenience in every order. With lightning-fast delivery and trusted brands, we make vehicle care simple, efficient, and affordable.

Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,8

Alle anmeldelser

(3)

3 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse

Vi udfører kontroller af anmeldelser

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

1 Star – Promises Made, Nothing Done

1 Star – Promises Made, Nothing Done

I contacted AutoParts.com before my package was due to arrive because I noticed it had been shipped with incorrect address information. Customer service assured me the issue would be handled.

It wasn’t.

When FedEx later confirmed they couldn’t deliver the package, I called AutoParts.com again. Instead of honoring the promise to fix the problem, I was told other departments were closed for the weekend and nothing could be done. The representative simply shifted the blame instead of taking ownership.

Mistakes happen. What matters is how a company responds. In this case, AutoParts.com had the opportunity to correct the issue before delivery failed and chose not to. The lack of communication, accountability, and customer care was extremely disappointing.

I won’t be ordering from AutoParts.com again.

15. juli 2026
Uopfordret anmeldelse
Autoparts.com-logo

Besvarelse fra Autoparts.com

Hi Dana,

We're sorry to hear about your experience and understand how frustrating it is when an order doesn't arrive as expected.

After reviewing your order, we confirmed that it was shipped to the address provided at checkout. Once an order has been processed and handed off to the carrier, address changes are not always possible. While our team did attempt to assist, we are limited by the carrier's policies and timing once a shipment is already in transit.

Although the incorrect shipping address was the one entered with the order, we wanted to make things right and have issued you a full refund. We hope this demonstrates our commitment to resolving the situation as fairly as possible.

We appreciate your feedback and will use it to improve how we communicate these situations in the future.

Thank you for giving us the opportunity to assist you, and we're sorry this experience did not meet your expectations.

Bedømt til 1 ud af 5 stjerner

Attempted fraud

Placed an order using my credit card. Delivery was on time and correct. Within minutes of the transaction, someone was trying to make charges on the credit card that I just used at
It is by habbit that my credit cards are always locked. I unlock, use the card and lock it right away. So none of the attempted theft was successful.
But, the point is, I had only made the charge minutes before the attempted fraud.
Very suspicious to me on who else would have time to try to make fraudulent charges$
Just be careful.

13. juli 2026
Uopfordret anmeldelse
Autoparts.com-logo

Besvarelse fra Autoparts.com

Hi Robert,

Thank you for bringing your concerns to our attention. We're pleased to hear that your order arrived correctly and on time. I completely understand your concern, and we appreciate you bringing this to our attention. We take the security of our customers’ information very seriously.

Because your order was placed online, your payment information was entered directly into our secure payment processor. We do not have access to your full credit card number, security code, or the ability to use your card information. Your payment details are encrypted and handled by a secure payment system.

While we understand that the attempted charges occurred after your purchase with us, we do not have any visibility into your card information or access that would allow someone at our facility to make purchases with your card.

We value your business and appreciate the opportunity to clarify how your payment information is handled.

Bedømt til 1 ud af 5 stjerner

Very disappointed with the return…

Very disappointed with the return process. The catalytic converter I ordered did not fit my car, so I returned it and requested a refund. FedEx tracking shows the warehouse received the package more than a week ago, yet I'm still being told they are waiting for the warehouse to confirm delivery. It's unacceptable that customers have to wait this long when the carrier has already confirmed receipt. The lack of communication and delay in processing the refund has been extremely frustrating. I would be cautious when ordering if you might need to make a return.

6. juli 2026
Uopfordret anmeldelse
Autoparts.com-logo

Besvarelse fra Autoparts.com

Thank you for taking the time to share your experience. We sincerely apologize for the frustration you experienced with the return and refund process.

While FedEx tracking may show that your package was delivered, all returned items must first be received, inspected, and processed by our warehouse before a refund can be issued. This inspection ensures that the returned item matches the authorized return and meets the conditions outlined in our Return Policy. As stated in our policy, please allow up to 14 days for return processing after the item is received.

We were able to review your order details and confirmed that your refund was issued on July 8th. We apologize for any confusion or inconvenience caused while your return was being processed.

If there is anything further we can assist you with, please contact our customer service team, and we will be happy to help.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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