Your instructions really sucks! Videos are useless! I really don’t understand how hard it is to mention in email or generate a video using AI or generate pictures using Claude to simply clearly mark “... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ashley was a huge help! I panicked when I realized I entered the wrong shipping address and the worry immediately faded when I was met with her kindness, humor and help. Big fan of the desk already, a... Se mere
Virksomheden har svaret
I was reaching out regarding my Autonomous SmartDesk 2 Home, which has stopped lifting entirely. Alice from Autonomous reply the next day with a fix/reset of the desk and everything was back to... Se mere
Virksomheden har svaret
The Autonomous Core desk and chair set has been a great addition to my home office. The desk feels solid and stable even at full height, and the electric adjustment is smooth and quiet — no jarrin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Everything Store for WFH ✨Best prices on a wide selection of high quality products. 🎉Log-in to access the best prices today! We build products for you to #worksmarter. Join the movement. #iamAutonomous #beAutonomous #autonomousdotai. Autonomous engineers stuff that frees you up to be adventurous. Let life take centre stage - go on impromptu getaways, take in the sights and see the world around you. For the world to truly be at your fingertips, you need the right tools.
Kontaktoplysninger
310 Nevada St, 92373, Redlands, USA
- (917) 825-7677
- human@autonomous.ai
- autonomous.ai
4,5
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 69 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I didn’t receive one of the pieces in…
I didn’t receive one of the pieces in my order, which was frustrating at first - but I have to say, the team handled it incredibly well. As soon as I reached out, they jumped in right away to help resolve the issue. Customer service was very helpful, responsive, and genuinely cared about making things right. Really appreciate the quick support!
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Autonomous Inc
We’re sorry one piece was missing from your order, but we’re glad our team could step in quickly and help resolve it for you.
Thank you for recognizing the support experience. Have a nice day ahead!
Worst purchace EVER!!!!
Worst purchace EVER!!!!
Its a scam, they buy cheap chinese chair and sell it as ''ergonomous chair''..
Their returm policies is a scam too, they will never allow you to return it..
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Autonomous Inc
We are truly sorry for the frustration! We sent a response to your request on April 20th, but as it may have gone to your spam folder. Our support team has just sent a second email to your inbox.
Please check it so we can prioritize your return and resolve this for you immediately.
Quality products and customer service…
Quality products and customer service staff!
Responsive and provide support quickly and effectively. Ashley was especially helpful with a recent order!
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Autonomous Inc
Thank you for the kind words! We’re happy to hear you had a great experience with both our products and support team.
We’ll be sure to share your feedback with Ashley. She’ll be so glad to know her help made a difference!
The chair is very comfortable
The chair is very comfortable. The only issue that I had was attaching the back to the seat. Not all of the holes lined up as well as they should have so needed a little "persuasion".
Follow up.... my neighbor just bought the same chair after seeing mine and his assembly was much easier. Just the luck of the draw I guess... lol
27. april 2026
Besvarelse fra Autonomous Inc
Thank you for your feedback! We’re sorry the assembly was not as smooth as expected. We will share it with our team to improve the product experience in the future.
I purchased my first desk and 5 years…
I purchased my first desk and 5 years later I decided to upgrade the lifting mechanism to the latest one. I was surprised to see that the new one was fitting in the exact same holes as the previous one, even 5 years later. That gave me the feel that they are building their product with care and good intentions.
27. april 2026
Besvarelse fra Autonomous Inc
It’s wonderful to hear that your upgrade fit so seamlessly even after five years.
We put a lot of care into designing products that last and remain compatible over time, so your feedback truly means a lot to us. Hope you enjoy the upgraded setup!
I reached out to the live chat to get a hardware kit
I reached out to the live chat to get help in ordering a hardware kit. Ashley helped me and she was fantastic! She took the time to help me ensure we were getting the right hardware kit, and even send instructions and a video to help.
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Autonomous Inc
Thank you for the lovely feedback! We’re so happy Ashley was able to guide you through the process and make sure you got the right hardware kit.
It’s great to know the instructions and video were helpful too!
First time buying from Autonomous.
First time buying from Autonomous.
Very Happy with my new ErgoChair Pro. Simple to set up only 9 set up steps which even as someone who finds flat packs hard to do this was a breeze. I managed to assemble it on my own! Not only that but the feel of it is just exactly what I need for my back pain! Already feeling the difference to my old set up!
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Autonomous Inc
We’re so happy your first experience has been a great one! It’s awesome to hear the ErgoChair Pro was easy to assemble and feels like the right fit for you.
Enjoy your new setup, and we hope it continues making your workday better!
The product is very well made
The product is very well made, comfortable and has the lumbar support I need. Assembly was very easy - no tools required.
16. april 2026
Besvarelse fra Autonomous Inc
We’re glad the chair is giving you the comfort you were looking for! It’s also great to hear assembly was quick and tool-free.
We appreciate you sharing your experience. Hope you have a nice day ahead!
Instructions
The instructions are a bit confusing and not well explained. The diagrams are too small to see clearly.
24. april 2026
Besvarelse fra Autonomous Inc
We’re sorry the instructions were not clear and that the diagrams were difficult to follow.
Our support team has reached out to you via email to better assist with this. Please check your inbox and help share the details so we can help further.
I recently reached out to purchase…
I recently reached out to purchase replacement parts for my chair. I've had my ErgoChair 2 since 2020, so 6 years later it's still rocking - it just needs new armrest covers. Support was quick, gave me a few options since the exact part I wanted was back ordered, and they had me out the door in 20 minutes.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Autonomous Inc
Love to hear your ErgoChair 2 is still going strong after all these years! We’re happy our support team could help you find the right replacement option quickly.
Hope the new armrest covers keep your chair feeling great for many more workdays!
Besvarelse fra Autonomous Inc
Short, sweet, and we love to hear it! Glad you’re enjoying the chair and had a great support experience with us.
Excellent customer service
Excellent customer service. Ashley was able to promptly get the parts we needed to do our replacement for the ergonomic chair pro. Just few wear of screws. I’m happy with the company and the service I received. 👍🏼🙌🏼
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Autonomous Inc
We’re glad Ashley could help get the parts sorted quickly! It’s great to hear you’re happy with both the service and your experience with Autonomous.
Thank you and hope you have a wonderful day ahead! 🙌🏼
I love this company and their products
I love this company and their products/ customer service. I have had their chair for 6+ years and wanted a new seat. Ashley created me a custom order and it is on its way!
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Autonomous Inc
Thank you for the amazing review! Having you with us for 6+ years truly means the world. We're so glad Ashley could help you get that custom seat order sorted out.
Your continued support is what keeps us going! Have a nice day ahead.
Customer service is great
Customer service is great - thanks to Ashley!
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Autonomous Inc
Thank you so much for the 5-star review! We'll be sure to pass your kind words along to Ashley — She’ll be happy to know she could help.
Enjoy your setup, and don't hesitate to reach out if you need anything else!
5 STARS if the arm rests were longer…
5 STARS if the arm rests were longer and padded. Otherwise great so far.
16. april 2026
Besvarelse fra Autonomous Inc
We're happy you're having a great time with the chair so far.! Your suggestion is incredibly helpful, and we’ll pass this to our product team for future improvements. If you ever need further assistance, feel free to reach out.
Enjoy your new setup!
Perfect customer service
I have multiple products with Autonomous, chair, stool, desk, and in my 3+ years, it's the first time I've gotten a problem with my chair. Ashley from customer service was phenomenal. Simple, clear, solution found in a matter of minutes. It's weird to say, but I'm thrilled about my chair breaking and experiencing this amazing customer service! Hope everything will be fixed as quickly!
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Autonomous Inc
We sincerely apologize for the issue with your chair, but we're delighted to hear that Ashley provided a clear solution you deserved.
It’s wonderful to have customers who support us across our entire product line. Thank you so much for your continued trust in Autonomous!
Quality products
15. april 2026
Besvarelse fra Autonomous Inc
Thanks for the shout-out! We’re happy to hear you’re loving the quality. Let us know if you ever need anything else for your workspace.
Making it cheaper
You replaced the area under the desk that holds the electronics with plastic instead of the metal box that was 100% better .
15. april 2026
Besvarelse fra Autonomous Inc
We appreciate your feedback! Our team often updates materials to ensure longevity and efficiency, but we understand that the original metal is something many of our users value. Your input is essential as it helps us decide where to focus our improvements next.
Thank you for choosing Autonomous, and feel free to reach out if you have any more suggestions!
Excellent shopping and checkout…
Excellent shopping and checkout experience. Products were delivered timely and are of incredible quality. Assembly instructions were clear and easy to read. This is the second desk purchase and won’t be the last
10. april 2026
Besvarelse fra Autonomous Inc
We are thrilled to hear that your second experience with us was just as seamless as the first. Knowing that our assembly instructions were clear and that you’re enjoying the quality truly makes our day.
Enjoy your upgraded workspace!
Besvarelse fra Autonomous Inc
Thank you so much! We are absolutely delighted to hear that you love your new chair and that it adds beauty to your space. Enjoy your comfortable and stylish setup!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.