Autonomous Inc Anmeldelser 

i really do love this product, i got a desk for my husband last year and it was very easy to assemble and had an amazing quality. I had to get one to myself!

great desk, glad i found it

Love the ergostool. Same top-tier build quality as one of the chairs I bought from them years ago and is still solid as a rock. Great company, great experience! Couldn't recommend them enough

The chair is great! There was a small defect in the cushion but the support team reached and is sending a replacement at no charge. So a great chair and a great customer support team. What more can you ask for? I’m very pleased and would highly recommend.

easy ordering, quick delivery

I purchased my Autonomous chair 6?ish years ago and decided I should replace the mesh backing that my cats thought was a great scratching post. I had no idea what email or account name I had used, or if I even had access to it, and could not find my digital receipt anywhere. Their representative Ashley was patient and kind, asked a few simple questions and found my receipt within minutes.
The quality of the chair is unbelievable - honestly nothing NEEDS replaced on it, the frame is stable and I've never had a part break or wobble on me (and I'm not a small person)
I was given clear and honest information on warranty, inventory, shipping times and the value of repair vs. replace with no pressure whatsoever.
This is one of the best brands I've ever worked with and I'm sooooo glad I went with them over that other big brand you're probably looking at purchasing from and wondering if it's worth it - don't do it. Get the Autonomous.

Une super chaise ultra confortable, dans un style epurée et moderne elle s’intègre parfaitement à mon setup

Ashley was extremely helpful, knowledgeable and patient

I like the esthetic of the desk. However, my order arrived later than expected. Also, some of the screws were not able to screw all the way in despite using a screwdriver. The desk is not very stable because of that.

Prompt response, very effectively resolved my problem.

Awful customer service, and their ETA for shipping is lie. They will never notify you of delays. I place order on 23rd, and the item was out of stock, but they still sell it. They expect to have it somewhere after March 3, they dont know it for sure.

Chair construction is fantastic! Great shipping times and the instructions to assemble the chair were easy and took just 1 person to complete. The mesh is sturdy and feels like a extremely expensive corporate office chair.

Update:

Autonomous sent me a replacement desk top, it arrived very promptly, and it now looks great! There was definitely a QA issue with the first top, big difference in the quality of the replacement I received. Updated review to reflect this, good customer service and I really like the desk.

Original Review:

The color of the desk top is totally wrong! Otherwise high quality but the surface is practically red, and came covered with some kinda film on it… Major QA issue

The experience was seamless and helped with ordering the replacement parts.

ashely took the time to help with the entire order process and made sure that i was taken care. she gave me recs as well as over all info and advice. granted it took like 30-40 mins to get in touch with a human but after that I was helped fully!

Full marks for prompt, friendly, helpful customer support.

The instructions that came with my desk had a couple of mistakes that made them tricky to follow (where do screws from bag H go?!) but I'd happily buy another because the product is great.

Helpdesk attendant, Ashley, was incredible helpful in walking me through additional troubleshooting to hard reset my standing desk. I had very vey limited information on the device and Ashley was able to identify the model easily. They were able to get me the correct reset sequence (my device was a old discontinued model) and walk me through the additional steps to kick start a hard reset. The service was quick (no long wait times) and instructions were clear. So so thankful! I would rate more stars if I could.

Amazing product. The most comfortable chair I've ever sat in. and quick reliable customer service

Easy to order, Item arrived as expected, no concerns