Well, Rita's service and guidance were very objective and assertive. I updated my CarLinkit device and it is working fine. Thanks!
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
AutoKit5 2air vezeték nélküli eszközt használok Toyota Cross autóban Android Auto csatlakoztatására, 2023. november óta. Tavaly óta elkezdett rendetlenkedni, sorozatosan megszakadt a kapcsolat a Wazev... Se mere
Virksomheden har svaret
I bought from your online store [order #PED6TIY0W] a set of "CPC200-Tbox Plus Android 12.0 Internet AI Box-Wireless Apple Carplay & Android Auto" on 2023/04/20. The product has been working great... Se mere
Virksomheden har svaret
I'll leave my feedback here. I've been using the product for about one year and had never experienced any problems. Today, however, I had a small, trivial issue: a setting on the box was preventing th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are committed to producing a high-end, cost-effective CarPlay Adapter Dongle. We have a factory and independent R&D team to design and produce exclusive private model products with customized configurations with quality products, excellent pre-sales and after-sales service, and many years of market experience. Autokit Carplay has achieved brilliant achievements, gained huge sales, and a good reputation all over the world.
Kontaktoplysninger
4,8
Fremragende
147 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
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Updating firmware issues
It was imposible for me to update the dongle therefore I asked customer services support for the firmware file which was sent yo muy email the next day.
11. marts 2024
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
I'm sorry to hear that you were experiencing difficulties updating the dongle firmware. It's great that you reached out to customer service for support. Getting the firmware file sent to your email the next day was definitely helpful. If you encounter any further issues or have any questions about the firmware update process, feel free to ask for assistance.
Bought it from Amazon - got great support directly
Bought it from Amazon, worked great for over a year, suddenly not connecting anymore. Got help within hours from the support no matter i bought it from Amazon. After new install of provided firmware works again. Great support.
9. marts 2024
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
Thank you for sharing your experience, both the initial satisfaction with our product and the prompt resolution of the recent connectivity issue. We're glad our support team was able to swiftly assist you, even though your purchase was made through Amazon, and that the firmware update successfully restored functionality.Your feedback is invaluable, and we appreciate your trust in our product and support services. Should you need any further assistance in the future, please don't hesitate to reach out.
TBox Plus plus GREAT after sales service!
I bought the TBox Plus. I had a few minor issues when setting it up but was able to figure them out with a little patience. The biggest issue was not realizing that I had to set my head-unit (the car display) to allow Apple Car Play.
After it was working, I enabled password protection on the Android 13 version. The password protection worded but I was not able open the on screen touch pad and have it stay open to enter the password.
I wrote an email to AutoKitcarplay. I heard back in less than 24 hours. Kris laid out what I need to do along with all the links for the files I needed and a video showing the process. Great work Kris! The only comment I have about the video is that it played a little too fast to follow. It took a a few times of watching and replaying some parts.
Thanks TechJeff for recommending the TBox.
26. februar 2024
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
We're absolutely thrilled to receive your positive feedback on Trustpilot! Our team works hard to provide the best service experience, and we're glad to see it paid off for you. Thank you for sharing your thoughts!
Підтримка продукту
Після звернення в службу підтримки навіть не очікував, що мені нададуть програмне забезпечення для вирішення проблем з моїм пристроєм. Дякую Nikki за оперативну допомогу.
27. februar 2024
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
Дякуємо за ваш відгук! Ми раді, що ви були приємно здивовані, отримавши програмне забезпечення для вирішення проблем з вашим пристроєм після звернення в службу підтримки. Ми передамо ваші слова вдячності Nikki за оперативну допомогу. Якщо у вас є ще питання або побажання, будь ласка, не соромтеся звертатися.
Sara made my experience great 😃👍
Sara made my experience great 😃👍
I had messaged with two other employees who really did not want to help out. Sara took care of everything I needed, and I could tell she generally wanted to help, and I really appreciated that or I would still be stuck without a working unit. She even wanted to hear back from me to see how my progress was going with the chalenge I had, I really appreciate that, Happy to see that there’s people out there that really truly want to help you out when you need help. 😃
30. januar 2024
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
Wes, Your kind words on Trustpilot made our day! 😀Ensuring your satisfaction is our top priority, and we're thrilled to see that reflected in your review. Thank you for choosing us and for your valuable feedback.☺
Although I have the new product…
Although I have the new product technical issue, however they have a very excellent after sale technical and prompt customer service to solve very effectively 👌👍
29. januar 2024
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
Thank you for your positive review! We're pleased to know that you had a great experience with our service. If there's anything else you'd like to share or if you need further assistance, we're here for you!
Besvarelse fra Autokitcarplay
We're ecstatic to receive your positive review! Thank you for recognizing our efforts. If there's anything else we can do for you, don't hesitate to let us know
Great service and simple process.
16. januar 2024
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
Your positive feedback is greatly appreciated! We're thrilled to have provided you with excellent service. If there's anything else you'd like to share or if you need further assistance, please feel free to reach out. Thank you for choosing us!
Good product with a great Service
Good product with a great Service.
Works in my VW Golf 7 and MG4 very fine.
It is so comfortable with the wireless connection. Thumbs up.
16. januar 2024
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
Thank you for taking the time to share your positive experience! We're delighted to hear that you're satisfied with our service. If there's anything else you need or if you have more feedback, we're all ears!
Great service
Had a small problem with my dongle, emailed for support, and the problem was sorted super quickly and efficiently thanks heaps to Kris
15. januar 2024
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
Your kind words on Trustpilot made our day! Ensuring your satisfaction is our top priority, and we're thrilled to see that reflected in your review. Thank you for choosing us and for your valuable feedback.
Great Device and excellent support team.
1. januar 2024
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
Your kind words on Trustpilot made our day!
Thank you for your tech support
The technical support team responds very quickly.
4. januar 2024
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
Thank you for your positive feedback! We're thrilled to hear you had a great experience with us. :D
Excellent service
Excellent service the product did not work due to a hard update and the service helped me a lot even after I bought the product from a 3rd party seller
Thank you so much for great service and a great product
3. januar 2024
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
We appreciate your kind words and are delighted that you're satisfied with our service. : D
ASSISTENZA RICEVUTA ANCHE SE NON DOVUTA
Mi sono rivolto erroneamente a loro scambiando il loro servizio per l'assistenza ufficiale del prodotto e nonostante non abbia acquistato il mio Tbox da loro mi hanno fornito comunque il loro supporto tecnico.
Grazie Kris sappi che quello che hai fatto tu non lo fanno tutti !!!
Luca
3. januar 2024
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
Hearing about your positive experience is truly rewarding for us. Thank you for sharing!
Carlinkit on the road :)
Hi Chris,
Problem solved thanks to your information.
Thanks again.
Happy Christmas.
Kinds Regards
Leded
22. december 2023
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
Hi Leded, Your feedback motivates us to keep striving for excellence. We're glad you're part of our satisfied customers. : D Happy holiday!
Great Product, Great Support
Great Product, Great Support. I plugged it into the USB port of the EV6 2022 and it just worked right away. Used it as an Android tablet, adding apps I needed.
Had shipping issues when the packaging arrived in my house with the wrapping cut through and missing the item. I emailed support and Chris sent a replacement item, which I received 2 weeks later.
18. december 2023
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
We appreciate your kind words and are delighted that you're satisfied with our product and service.
Great products and superb support
16. december 2023
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.
Good service
14. december 2023
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
We appreciate your kind words and are delighted that you're satisfied with our service.
I would love to give 5 star rating
I would love to give 5 star rating. I was assisted all throughout my escalation regarding the screensaver activation of my Carlinkit 5.0 after i made my upgrade. Now my unit working seamlessly. Thanks to Cris and team from Carlinkit.
Wendell
15. november 2023
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
A heartfelt thank you for your review! We're grateful for the opportunity to serve you. Your feedback motivates us to continue providing exceptional experiences.
Great service even since I bought my…
Great service even since I bought my tbox from a third party, they still provide me with service in instructions that I need. Thanks
24. november 2023
Uopfordret anmeldelse
Besvarelse fra Autokitcarplay
Thank you for taking the time to share your positive experience with us. We're grateful for your support and glad to know you had a great experience with our service. Your feedback means a lot to us!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.