À dois dias atrás fiz uma publicação sobre a empresa de aluguer de viaturas para visita em ilhas de ponta Delgada Açores, AUTATLANTIS, empresa essa que depois de utilizar os seus serviços, já tinha... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wir haben über Autatlantis zwei Fahrzeuge auf Sao Miguel und Picó gemietet. Die Anmeldung am Schalter im Flughafen erfolgte in beiden Fällen recht zügig und unkompliziert. Die Autos waren in einem gut... Se mere
Virksomheden har svaret
Fahrzeuge in schlechtem Zustand (Beulen, Lackschäden, abgefahrene Reifen). Die Fahrzeugabholung in Ponta Delgada dauerte bei uns auch unendlich lange. Vor uns war eine lange Schlange von Fahrzeugmie... Se mere
Virksomheden har svaret
Intransparente Abrechnung und unfreundliches Personal beim Car Return: die Angestellte am Desk am Flughafen von Ponta Delgada weigerte sich, uns einen Beleg auszudrucken, der beweist, dass das der... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Autatlantis Rent a Car offers you a comfortable and reliable way to explore the best that the Azores can give you, allowing you to experience every corner and road of this enchanted place. Based in 8 of the 9 islands in the archipelago, Autatlantis and its team work daily to give their customers high quality services while praccticing competitive market prices, offering a wide range of vehicle options to choose from. We invite you to come meet these amazing islands and all they have to offer you!
Kontaktoplysninger
Rua dos Manaias, 53-57 (L. Santo André), 9500-084 Ponta Delgada, Ponta Delgada, São Miguel, Portugal
- 296205340
- bookings@autatlantis.com
- autatlantis.com
2,3
Under middel
24 anmeldelser
Har besvaret 62 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible experience with this company
Terrible experience with this company. They give you a car with many small defects, which they don't give importance to during check in, and when you return it they blame you for some of them, in our case €65 for a mark on a Fiat Panda hubcap, which we are sure we did not make. Make sure you record a video of all the details, no matter how small they are.
21. september 2024
Uopfordret anmeldelse
Good experience with 7 rentals!
We rented 7 cars from them in the Azores, on almost all islands. They knew the cars and dents well and encouraged us to take our own videos. We never had to present them to prove dents were not made by us. They documented the dents well when we rented and did not charge us for problems we didn’t cause. We damaged one car during a very steep climb with a tight curve and some rocks sticking out. They caught this and deducted a very fair amount from the deposit for the scrape. They were friendly and very helpful, also giving us driving maps which showed the difficulty levels of the roads. We were allowed to use the same deposit over and over so as to not tie up our credit card with 7 deposits. They told us the best places to get gas. We were told where to return the cars and when there wasn’t a location at small airports, their staff showed up at drop off time to collect the car from us. Good experience all around.
6. september 2024
Uopfordret anmeldelse
Disappointing Car Rental Experience in Ponta Delgada
I recently rented a car in Ponta Delgada and had a thoroughly disappointing experience. Firstly, they gave me the wrong vehicle despite my attempts to inform them. The staff simply ignored my concerns. Then, after 30 minutes, they called me to return and change the vehicle, which was incredibly inconvenient as I was already at my hotel, 30 km away.
Upon returning the car, at the end of the renting period, they claimed to have found an issue with the wheel and deducted money from my warranty fund. This seemed like a deliberate tactic to exploit customers with low rental prices but hidden charges. Having rented cars for 30 years, I've never encountered such a low-level, deceitful business model. Avoid this rental company at all costs.
3. august 2024
Uopfordret anmeldelse
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