Ausavers Anmeldelser 15

Had a great experience with the company.
Their team member Jerry provided exceptional customer service. He was very professional, quick to respond and solve any issues and made switching energy providers much smoother as well as getting us very good deals.

They are simply the best. Katherine was so helpful and ensured that any issues we had with energy supplier (which often does) was rectified as soon as possible. Great people to have in your corner when you are dealing with ruthless energy companies.

Amazing people to deal with, best experience ever had with a broker

VERY HELPFULL ,EFICENT,EXALENT SERVICE
I WOULD RECOMEND THEIR SEVICES TO ANY ONE

The most professional utility company that I have spoken to and they managed the transition of a new company that was so simple and caused me no stress and saved me a lot of money. Thanks for everything and I will be using you for the gas when the current contract expires. Thank you

We received an unsolicited e-mail from a "trusted utility broker" at ausavers, asking for copies of our latest bill and they would "handle the rest and find the best deals" So I wasted my time, locating and copying our bills and e-mailing back to confirm the future prices I had obtained from our curent supplier.
I reeived a 'phone call within minutes from the alleged "trusted utility broker" who couldn't even string a meaningful sentence together! After bumbling away incoherently, he apologised and explained that he was completely new to the job and perhaps I should speak to his Manager. His manager then took over the call and gushingly asked me how I was feeling today. With such a typcally disingenous sales approach like that, the only response was "irritated"!
I hung up and they immediately called back, but I have now blocked the number and the e-mail address.
After a lifetime in senior management, I have pretty good business antennae and there is no way I would waste any more time with these people.
Prior to this review, Trustpilot were showing 7 dubious reviews, all of them 5 star, but I would really like to know how this results in an overall rating of 4.3 stars?

Sarah was very helpful and thorough throughout the whole process, a pleasure to deal with :-)

Barbara was very professional and patient, Barbara explained to me very easily, and simple way so I fully understood the process, after that everything was very smooth and quick. Barbar helped me a lot. Thanks a million 😊

very quick and efficient to fix everything. Never think of the transition can be that simple. Thanks Barbara

We have never used this company to price compare before, but Katherine made it a very simple, human process - which I appreciated.
Her advice and guidance also made me feel I'd made the right choice.

Quick and efficent service requiring the minimum of effort from me, Barbara did all the hard work

Very smooth transition to new supplier. Katherine and Sarah both very helpful. WIll use again!

So far, so good! Very pleasant people to work with and I'm looking forward to the huge savings on my gas and electricity bills. I was extremely sceptical in regards to the whole experience from the start however, to my amazement the whole thing has worked out very well!