Amazing Customer Service. We contacted the customer service by email as the Palm Pal soft toy we purchased had a slight flaw. They hand picked a new one from the warehouse and sent the replacement im... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love the cavaliers they're so cute a real hit with me can't wait for the tri and black and tan to come out I'd like to buy the set theyre so cute and a real touchy sneezy fun palm palm n beanie. I'v... Se mere
We renamed Aidan the Palm Pal dragon Aeddan ( Welsh spelling) and he went to Marseille with my husband Steve to watch Wales play Argentina in the Rugby World Cup 2023 Quarter finals. Unfortunately Wal... Se mere
I ordered within their timeframe of “guaranteed delivery before Christmas”. I placed the order on December 11 (all orders placed on or before this date guaranteed Christmas delivery). By December 23... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We love creating soft toy characters, including Palm Pals, BT21, The Gruffalo, Moomin, Mermaids, Animals and many more gorgeous products. We ship across Europe.
Kontaktoplysninger
Hampshire International Business Park, Crockford Lane, Basingstoke, RG24 8WH, RG24 8WH, Basingstoke, Storbritannien
- eshop@auroraworld.co.uk
- auroraworld.co.uk
4,1
God
275 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Très bon site et très bon service…
Très bon site et très bon service client, merci à Rob Nicoll d'avoir fait le nécessaire pour satisfaire ma petite fille.
J'espère que vous aurez encore beaucoup de marchandise de BTS, ils sont introuvable en France donc je suis très satisfaire.
Ma fille vous remercie pour son Chimmy. Aujourd'hui ma fille m'a demandé : "Maman tu peux demander à Rob Nicoll si ils vont avoir de nouvelles peluches BT21 ?" Je lui ai dis que je ne vous connaissez pas, mais elle m'a quand même demandé de vous remercier.
Donc Merci ^^
Hinda HAMADI
16. juni 2022
Gorgeous products
Gorgeous products, excellent service and really appreciated the lovely facemask that was put in my package, thank you!
11. juni 2022
Super quick delivery
Super quick delivery, product exactly as expected. For daughters birthday - I know she will love it
31. maj 2022
Item was twice as beautiful in person!
Item arrived well packaged and on time and was just as described. Item was twice as beautiful in person! Thank you!
30. maj 2022
Please stop buying them theyre out of stcok i want more of them
Best toy ever its the perfect size and weight it feels like holding a kitten and the little faace is so precious ive cried over it 2 a day for a week straight i feel like im a mother now im so distraught i cant communicate how much i love this little plush to it i need it to understand the joy it brings me 10/10 planning to become a mother of at least 5
20. maj 2022
Chimmy
Simple on line order process.
Rapid efficient delivery.
Item well packed and secure.
20. maj 2022
Perfect panda
I recently ordered the panda from Aurora world and it came really quick .
The toy is so cuddly and soft that my niece takes it everywhere.
I like the quality of the toys and how realistic they look .
7. maj 2022
Buttercup is a beautiful little…
Buttercup is a beautiful little creature. Arrived in good time and in excellent condition. I'll probably find more I would like to buy, in the not too distant future.
17. april 2022
Lovely soft toys
15. april 2022
Perfect gift for a young child
Perfect gift for a young child. He loves it’s. It ticks all the boxes for him and me.
4. april 2022
Absolutely amazing service
Absolutely amazing service. My elderly family member was being rushed into health services. I was worried for her because she couldn't take her pet cat with her who she cherishes so much. I was on the hunt to get a ginger toy cat replica for her to cuddle and provide some comfort in a difficult time and Aurora World went above and beyond for me. The online ordering and delivery service would have meant I couldn't get the cat in time. However, when using their live chat service they allowed me to drive and collect the cat the same day. I paid online and they looked out for my order number in the warehouse. I'm so grateful and my family member is over the moon with the cat toy that looks like her cat. Thank you so very much Aurora for being so kind and compassionate during a difficult time for our family. She is over the moon with the cat toy and Im so grateful you allowed me to collect from the warehouse itself the same day. Will definitely order from you again in the future!
2. april 2022
Quick and efficient
2. april 2022
Very quick in delivering the product.
1. april 2022
I got the dinosaurs well some of them and can’t recommend enough
Amazing quality I’ve truly fell in love with aurora world and there products certainly the dinosaurs I’ve became very attached and can’t wait for the rest of them to come back into stock so I can have them all there very satisfying and sensory pleasant it’s not often I find items that don’t upset my sensor issues and that fit my aesthetic that’s within a amazing price frame I can’t recommend enough and and icing on the cake delivery was so so so fast I just all in all 100000% amazed and astounded by the brand and company and everything
18. marts 2022
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