Amazing Customer Service. We contacted the customer service by email as the Palm Pal soft toy we purchased had a slight flaw. They hand picked a new one from the warehouse and sent the replacement im... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love the cavaliers they're so cute a real hit with me can't wait for the tri and black and tan to come out I'd like to buy the set theyre so cute and a real touchy sneezy fun palm palm n beanie. I'v... Se mere
We renamed Aidan the Palm Pal dragon Aeddan ( Welsh spelling) and he went to Marseille with my husband Steve to watch Wales play Argentina in the Rugby World Cup 2023 Quarter finals. Unfortunately Wal... Se mere
I ordered within their timeframe of “guaranteed delivery before Christmas”. I placed the order on December 11 (all orders placed on or before this date guaranteed Christmas delivery). By December 23... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We love creating soft toy characters, including Palm Pals, BT21, The Gruffalo, Moomin, Mermaids, Animals and many more gorgeous products. We ship across Europe.
Kontaktoplysninger
Hampshire International Business Park, Crockford Lane, Basingstoke, RG24 8WH, RG24 8WH, Basingstoke, Storbritannien
- eshop@auroraworld.co.uk
- auroraworld.co.uk
4,1
God
275 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very quick delivery!
Great selection of cute plushies at good prices,free UK postage for orders over £15. Very quick delivery!
2. januar 2024
Toy is cute but it's not large as the…
Toy is cute but it's not large as the measurements given online so much smaller then expected
29. december 2023
Uopfordret anmeldelse
Quick delivery and the free gift was a…
Quick delivery and the free gift was a lovely touch
27. november 2023
Perfect quality - quick shipment
My order arrived quickly, it was carefully packed. I had a question and received a reply super-quickly.
I love the cushions, great quality and very cute!
27. november 2023
Good quality & value.
Fantastic range of products at very competitive prices. Brilliant dispatch and delivery times and free delivery (over £15) is a bonus. You always get a free gift too!
27. november 2023
Fantastic items
Fantastic items, lovely kind and caring company. Can't rate them highly enough! I wish there were more companies like them.
6. november 2023
Aeddan, the Welsh Palm Pal Dragon
We renamed Aidan the Palm Pal dragon Aeddan ( Welsh spelling) and he went to Marseille with my husband Steve to watch Wales play Argentina in the Rugby World Cup 2023 Quarter finals. Unfortunately Wales lost but Aeddan was a great companion for Steve and we have lots of photos of Aeddan eating a croissant, drinking a beer etc!! Aeddan also arrived in time for him to join Steve on the trip. We were very pleased with Aeddan, thank you. Wendy and Steve Edwards
10. oktober 2023
Teddy bear Archi
Great service!
I had problem with the delivery company they work with, but the customer service was extremely helpful and fast!
They rearranged another delivery for me free of charge!
2. oktober 2023
Good price and very fast delivery.
9. oktober 2023
10/10
Easy to order online & products arrived well packaged & promptly.
Would definitely order again. Thank you
3. oktober 2023
Delighted..
Items were sent out really quickly. Additional little gift included was a lovely touch. Overall pleased with Aurora and pleased with my purchase.
29. september 2023
Baby loves the mermaids
Baby loves the soft toys and have had to buy more. Easy to contact when had problem an was resolved an I was happy with experience .
10. september 2023
A lovely little horse...
I purchased a plush horse which was just as it was displayed in the photograph. It is lovely, nicely made using recycled materials and a perfect size for my two and a half year old nephew who loves horses. It was delivered the next day which was a bonus.
3. september 2023
Such lovely little toys
Such lovely little toys. Really well made and my daughter absolutely loves them! They are a perfect size to sit in her hand.
Fast delivery 🤩
30. august 2023
Arrived well packaged and on…
Arrived well packaged and on time....also a couple of free little gifts which my grandchildren love! thank you.
28. august 2023
Second time I’ve ordered from Aurora…
Second time I’ve ordered from Aurora and received excellent service again! Super quick delivery, complete with another very cute little extra gift. And the items ordered were VERY well received, with two cute additions to our daighter’s palm pals collection!
8. august 2023
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