I would like this to be a zero star rating. I ordered the tanning product which took ages to arrive in damaged packaging and was the wrong shade and did not produce any tanning. I contacted the compan... Se mere
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Se, hvad kunderne siger
Bought ,what I thought was Aura tan from Materna.Now realise Aura tan has its own website according to review replies. Product bought from Materna costing £37 approx was totally useless. Attempts at r... Se mere
Why is the company Materna able to sell Aura Tan fake products . I have had to contact my bank to cancel further payments as they never reply to emails and their manage my subscription page can never... Se mere
Great quality, great results after only a couple of sunbeds, and I'll definitely be ordering again. I've tried a lot of tanning accelerators over the years, but these are honestly some of the bes... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af skønhedsprodukter
- Engrossalg af skønhedsprodukter
- Kosmetikbutik
- Kosmetikindustri
- Kosmetikforretning
- Helse- og skønhedsbutik
Skrevet af virksomheden
Aura Tan Ltd operates exclusively at auratan.co.uk. We are not affiliated with any company trading as ‘Aura by Máterna’ or ‘AURA Skincare.’ If your review relates to a different brand, please check you’re on the correct company profile before submitting.
Kontaktoplysninger
2,4
Under middel
36 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 73 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
If I could leave no stars i would
If I could leave no stars i would, I ordered the self tan for older skin In medium, it arrived on the 15th of July but they had sent the wrong colour, I contacted them immediately . They asked for photos etc which I sent them, I am still waiting for a a refund of nearly £40 or replacement in the colour is wanted. Please be careful ordering from this company.
15. juli 2026
Uopfordret anmeldelse
Zero rating
I would like this to be a zero star rating. I ordered the tanning product which took ages to arrive in damaged packaging and was the wrong shade and did not produce any tanning. I contacted the company for a correct replacement or refund. Despite lots of reassuring emails of them ‘assessing’ my request - nothing is actioned.I've waited a long time for them to correct things , but nothing yet. It seems like a robot is replying to my emails. I feel very ripped off by this company.
5. august 2026
Uopfordret anmeldelse
I purchased Aura Tan in June
I purchased Aura Tan in June. It took 3 weeks to arrive and when I used it it was totally ineffective. I sent an email to complain - after all it does state 90 days refund if not satisfied. They asked me for photos ( which I sent). I have tried emailing them since but I've had no response.
This seem like a scam so please don't buy this product.
19. juni 2026
Uopfordret anmeldelse
Absolute waste of money
Absolute waste of money . This product does not work . I have tried to return and get my money back but a waste of time . Do not be fulled by the description it does not work and you are throwing away good money. I am so angry 😡
16. juli 2026
Uopfordret anmeldelse
Why is the company Materna able to sell…
Why is the company Materna able to sell Aura Tan fake products . I have had to contact my bank to cancel further payments as they never reply to emails and their manage my subscription page can never load. Be aware of Materna
4. august 2026
Uopfordret anmeldelse
Materna fake tan
Bought ,what I thought was Aura tan from Materna.Now realise Aura tan has its own website according to review replies. Product bought from Materna costing £37 approx was totally useless. Attempts at refund,despite replies to my emails,are proving to be a non event. I also have given up. Total scam. I hope Aura can find some resolution to this.
3. august 2026
Uopfordret anmeldelse
NOT MATERNA PRODUCT
5 stars to make up for the negative Materna scam reviews.
Yes, I e been sucked in by the very clever Materna marketing and hacking of this product.
Cannot say if this works but can Definitely confirm MATERNA site is a SCAM.
Hope this company can ride the storm.
31. juli 2026
Uopfordret anmeldelse
Buy 2 get 1 free
Buy 2 get 1 free, sounds good - don't waste your money. Followed the instructions, not a hint of a tan. Thought if I waited overnight that I might get a pleasant surprise in the morning. NO still had my pale skin 😞 Tried to get a refund, which was guaranteed. Gave up in the end. I have since discovered that the same product which I paid £14.99 per bottle is £2.79 per bottle on Temu. What a take on
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra Aura Tan
Hi Mrs Nixon, this review does not relate to Aura Tan Limited (Company No. SC850707), and we want to be completely clear about that for anyone reading this page.
We are Aura Tan Ltd, trading as Aura Tan at auratan.co.uk. We do not sell the product described in this review, and we have no association whatsoever with the company or website you purchased from. Several unrelated businesses have recently been using similar "AURA"-style branding, which has caused a wave of misattributed reviews on our page, this is one of them.
We don't sell on Temu or offer 2 for 1 deal's.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
Not remotely connected to Materna Aura Tan
I’ve updated my review, as the company and product are not I used were not Aura tan. Materna are mimicking this company.
After investigating the scam further I must apologise to Aura Tan as I can see that you are not associated with Maternas Aura Tan. I would give you 5 stars for putting up with the negative reviews for a product that isn’t even yours.
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Aura Tan
Hi, this review does not relate to Aura Tan Limited (Companies House Reg No. SC850707) please check, we are a family run Scottish based business, certainly not Mantera or sell fake tan! We want to be completely clear about that for anyone reading this page.
Our Instagram and Tiktok handle is @auratanofficial.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
Materna are Not Aura Tan
I have been reliably informed that my previous review of Aura Tan is actually irrelevant as it is the wrong company!
Materna is nothing to do with Aura Tan and someone has been using their name to sell products! Materna are a scam company and sell useless products.
Apologies to Aura Tan.
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra Aura Tan
Good afternoon, thank you for your honesty and for the apology — it's appreciated. However, we've noticed the review is still showing as 1-star, despite you confirming it relates to a different company. Could you please update the rating to reflect that this wasn't actually an experience with us?
This situation does highlight a real flaw in how Trustpilot operates: reviews can be left by anyone, regardless of whether they've actually made a purchase, which leaves genuine businesses exposed to reviews that have nothing to do with them. By comparison, platforms like TikTok Shop only allow customers who have purchased a product to leave a review, a system that protects both consumers and honest businesses far better.
Thank you again for clarifying, and we hope this can be corrected.
The Best Sunbed Tanning Accelerators I've used
Great quality, great results after only a couple of sunbeds, and I'll definitely be ordering again.
I've tried a lot of tanning accelerators over the years, but these are honestly some of the best I've used. I've now tried Mango Glow and Ultimate Glo. The texture is lovely, smooth, and easy to apply, not sticky at all.
The fragrances are amazing and make the whole tanning experience feel that bit more luxurious.
The results have been fantastic, with a deeper more even tan after only a few sunbeds, and my skin feels really moisturised after every use.
Highly recommend anyone looking for a premium tanning accelerator that delivers on its promises.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Aura Tan
Hi Samantha, thank for very much for your feedback, it really is appreciated! Glad to hear you are enjoying your purchases, please reach out if you need any further assistance with any of our products or help with your tanning journey...Team Aura Tan x
Scam
Scam! I was drawn in by social media marketing and ordered but product gives no tan at all.
I'm attempting to get a full refund as guaranteed on the website but have been told I need to return the product to an address in the USA at my own expense!!
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Aura Tan
Hi Sally, this review does not relate to Aura Tan Limited (Company No. SC850707), and we want to be completely clear about that for anyone reading this page.
We are Aura Tan Ltd, trading as Aura Tan at auratan.co.uk. We do not sell the product described in this review, and we have no association whatsoever with the company or website you purchased from. Several unrelated businesses have recently been using similar "AURA"-style branding, which has caused a wave of misattributed reviews on our page, this is one of them.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
The tannings cream does not work as…
The tannings cream does not work as advertised I’ve just been scammed , it’s just disgusting how can sell you products that don’t work
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Aura Tan
Hi, this review does not relate to Aura Tan Limited (Company No. SC850707), and we want to be completely clear about that for anyone reading this page.
We are Aura Tan Ltd, trading as Aura Tan at auratan.co.uk. We do not sell the product described in this review, and we have no association whatsoever with the company or website you purchased from. Several unrelated businesses have recently been using similar "AURA"-style branding, which has caused a wave of misattributed reviews on our page, this is one of them.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
Save your money, no refund for fake/faulty goods
Save your money! This does not work like it is portrayed in socials, it offers a 30 day money back guarantee however when you ask to return it the company send you an automated email, stating it would be analysed on its return and you have to fund the return yourself so you will be out of pocket for a fake product that does absolutely nothing. I have asked for management to contact me with a resolution, but sadly nothing is forthcoming.
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra Aura Tan
Hi Amanda, this review does not relate to Aura Tan Limited (Company No. SC850707), and we want to be completely clear about that for anyone reading this page.
We are Aura Tan Ltd, trading as Aura Tan at auratan.co.uk. We do not sell the product described in this review, and we have no association whatsoever with the company or website you purchased from. Several unrelated businesses have recently been using similar "AURA"-style branding, which has caused a wave of misattributed reviews on our page, this is one of them.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
Very dissapointing doesn’t tan
Well I had high expectations from this product. I followed the instructions and applied the product and waited and waited nothing happened I don’t think there is any active ingredient in this tube. I even tried it on my forearm which is very pale but again no change in colour.
I shan’t be buying this product again.
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Aura Tan
Hi Mrs Pointer, this review does not relate to Aura Tan Limited (Company No. SC850707), and we want to be completely clear about that for anyone reading this page.
We are Aura Tan Ltd, trading as Aura Tan at auratan.co.uk. We do not sell the product described in this review, and we have no association whatsoever with the company or website you purchased from. Several unrelated businesses have recently been using similar "AURA"-style branding, which has caused a wave of misattributed reviews on our page, this is one of them.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
Do not trust this company
Do not trust this company. They advertise a 7.5floz tube but deliver a 3.53floz tube (over 50% less product!) They don’t want to listen when you contact them. Offer you a 10% “goodwill” refund to keep the product or full refund if you pay the carriage back to Florida. It is mis-selling at its highest and they should not be allowed to trade in this country.
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Aura Tan
Hi Julie, this review does not relate to Aura Tan Limited (Company No. SC850707), and we want to be completely clear about that for anyone reading this page.
We are Aura Tan Ltd, trading as Aura Tan at auratan.co.uk. We do not sell the product described in this review, and we have no association whatsoever with the company or website you purchased from. Several unrelated businesses have recently been using similar "AURA"-style branding, which has caused a wave of misattributed reviews on our page, this is one of them.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
Besvarelse fra Aura Tan
Hi Lorna, this review does not relate to Aura Tan Limited (Company No. SC850707), and we want to be completely clear about that for anyone reading this page.
We are Aura Tan Ltd, trading as Aura Tan at auratan.co.uk. We do not sell the product described in this review, and we have no association whatsoever with the company or website you purchased from. Several unrelated businesses have recently been using similar "AURA"-style branding, which has caused a wave of misattributed reviews on our page, this is one of them.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
Don't waste your money
Don't waste your money. Dove self tan is a million time better. Sadly I fell for the hype ... when will I learn never to buy anything I see on social media. Utterly useless.
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Aura Tan
Hi Helen, this review does not relate to Aura Tan Limited (Company No. SC850707), and we want to be completely clear about that for anyone reading this page.
We are Aura Tan Ltd, trading as Aura Tan at auratan.co.uk. We do not sell the product described in this review, and we have no association whatsoever with the company or website you purchased from. Several unrelated businesses have recently been using similar "AURA"-style branding, which has caused a wave of misattributed reviews on our page, this is one of them.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
I would give a ZERO or MINUS 100 if I…
I would give a ZERO or MINUS 100 if I could.
Just another bunch of despicable scammers.
Don't even try to order because they'll just take your money and never send you what you ordered.
The emails are pure rubbish, the say your order is on the way but 6 WEEKS later still nothing.
These scammers need to be wiped off the face of the earth!
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra Aura Tan
Hi Lyn, this review does not relate to Aura Tan Limited (Company No. SC850707), and we want to be completely clear about that for anyone reading this page.
We are Aura Tan Ltd, trading as Aura Tan at auratan.co.uk. We do not sell the product described in this review, and we have no association whatsoever with the company or website you purchased from. Several unrelated businesses have recently been using similar "AURA"-style branding, which has caused a wave of misattributed reviews on our page, this is one of them.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
Bogus product and company
I am kicking myself that I didn't see these reviews before buying, I think I must have found a different company. Like everyone else I have found this cream to make no difference whatsoever to the colour of my legs. A complaint to the company results in a polite request to send photos of the product and I just know that they are going to follow the well worn pattern of other bogus Chinese companies, and will wriggle out of refunding. I have issued a demand for the refund of my payment, as the product is not fit for purpose (using the wording my credit card company recommends) and if I don't get a satisfactory response, they will extract the money from this company.
If you are considering buying this "miracle tanning cream" just don't!
Edited 15/7/26
A company called Auratan UK have requested that I remove this review. My review (& I think many others here) are for an Aura self-tan lotion marketed by a company called Materna. If you Google Materna Tanning Reviews you get directed to this page. If it is indeed the wrong company these reviews must be very upsetting.
I have asked Trustpilot to investigate.
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Aura Tan
Hi Annie, this review does not relate to Aura Tan Limited (Company No. SC850707), and we want to be completely clear about that for anyone reading this page.
We are Aura Tan Ltd, trading as Aura Tan at auratan.co.uk. We do not sell the product described in this review, and we have no association whatsoever with the company or website you purchased from. Several unrelated businesses have recently been using similar "AURA"-style branding, which has caused a wave of misattributed reviews on our page, this is one of them.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
Dette er Trustpilot
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.