My original order had a hiccup in shipping. I sent an inquiry by email and received an immediate reply with a thorough explanation and choices to immediately solve the problem. Grace H continued to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was charged $112 for a 30 mL fragrance oil that should have been $32. That was 11 days ago. I contacted customer service immediately and then followed up several more times. They admit they over... Se mere
Virksomheden har svaret
I purchased a diffuser and oil subscription. Because I’m impatient, I don’t always thoroughly read the instructions. I contacted customer service when I thought my diffuser had stopped working. Turns... Se mere
I absolutely love this product! I get compliments on the scent of my home every time someone walks in. My personal favorite is the “manifest” scent…subtle and amazing!! I have a subscription, so t... Se mere
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I absolutely love the Collins and Dubai…
I absolutely love the Collins and Dubai scents! They smell amazing and feel incredibly luxurious. The diffuser is beautiful, high-quality, and fills the space with a sophisticated fragrance. Highly recommend!
Amazing Scents + Sleek Look
These scents are truly truly amazing! It took me so long to find a brand that has subtle but long-lasting scents and I LOVE the look of such a sleek diffuser!!!
Love the intensity control!
I have been using my diffuser with the Coast oil for a few months and absolutely love it! I am usually very sensitive to strong smells but this one has an intensity regulator and the app allows for scheduling. Highly recommended!
I love my Black diffuser and its…
I love my Black diffuser and its ability to program specific on- and off-times in my living room via the app. Visitors to my home consistently comment on the pleasant aroma and the elegant design and aesthetic of the diffuser. This is definitely a must-have addition to any home.
I love my scents!
I love my scents!! Collins is a must now <3 Customer service is amazing btw
I dont usually send reviews but…
I dontt usually send reviews but aura house deserves to be known. my daughter gifted this to me and i have never thought i'd need it, but then i started ordering 3 more scents! I love love the happy scent, i think it's so underrated. its citrusy and sweet and i always get compliments when people come over to our house
I absolutely LOVE Aura House
I absolutely LOVE Aura House! If I could give more stars- I would! First- I am admittedly obsessed with home/office fragrances. I have used/tried/purchased every single product on the market. Fragrances fade, change, are messy, or expensive…for less-than-satisfactory results. I have spent thousands and thousands of dollars over the years, trying different products- always searching for something that works better. And then I tried Aura House!! I am SO HAPPY that I did! I recommend to everyone and tell people about it all the time! It is fresh, clean, convenient (subscription is perfectly timed and very affordable!) and after 3 months, I am not ‘nose-blind’ but am daily aware of how AMAZING my home smells!! Friends and guest comment every time they visit! (Loving Collins- but also like several scents from the free sample fragrance pack I received!) Next, The dispenser is sleek/unobtrusive, quiet, and clean. No mess- and dispensing of the fragrance is easily adjusted to daily needs. (I have just ordered a new subscription for my elementary school classroom!) Lastly, I am so impressed with the customer service I have received. Expeditious, professional, approachable, and highly effective!
I usually do not take the time to review products- but for Aura House- and for anyone who is going to try these products- I am very happy too!!

Besvarelse fra Aura House
I absolutely love Aura House
I absolutely love Aura House! I bought the beige diffuser, and it's incredibly aesthetic. Every time someone walks into my home, it's the first thing they comment on, they always mention how amazing my house smells. When I show them the diffuser, they're completely fascinated by it.
I purchased the Dubai and Cologne scents, and both are incredible. The whole experience feels so luxurious, and it's easily become one of my favorite home purchases.
What could be better than this thing
What could be better than this thing? What I am really obsessed with is that the diffuser is very very quiet, and the scent spreads evenly.
I do not know what magic they did within the oils but the fragrance literally fills the room. With other products, especially with candles, the scent gets stronger when you get closer to it. With AURAHOUSE you smell it everywhere at same level.
Fast customer service and easy to…
Fast customer service and easy to change scents timing and flavor on recurring plan!
One of my favorite parts of my routine
Honestly just love the product. I set the app to start the diffuser first thing in the morning, and before I get home from work. Smells amazing. Great product
I got this as a gift for my sister and…
I got this as a gift for my sister and let's just say she absolutely loves it. She said it does a really good job of masking wet dog smells and helps her recalibarate her senses after a long day of hospital smells.
She even got herself a second diffuser for her bedroom so she could use it with the lavender scent.
It's become my go-to brand for gifting!
The scents are amazing
The scents are amazing. So much better than the candles I was used to and much more aesthetically pleasing. My house has never smelled better. Customer service was also excellent and let me swap a scent when I tried one I didn't love for no charge (my agent's name was Lyn)! My favorite scents are Collins and Coast. I have been subscribed for 6 months and don't think I'll ever stop using Aura House diffusers.
Great customer service!!!
From the beginning Aura has been great
From the beginning Aura has been great! From my first purchase/sign up, the shipping was fast, they sent the sample pack and a nice sized 1st fragrance. Every month the shipping comes in the right amount of time that the other unit needs changed out. The unit itself is on some kind of automated system because its on for a few then off, I always walk in to a great smelling apartment! I literally set it and forget it and it does exactly what its suppose to do! Its quiet, discrete and I highly suggest getting one! Easiest product to buy in 2026, buy it, get it shipped once a month and stay consistently smelling great in home!
STAY AWAY FROM THIS PRODUCT!!!!
STAY AWAY FROM THIS PRODUCT!!!!! If I could give less than one star, I would. I received my diffuser and scents from Aura House and within minutes developed a severe migraine from the overwhelming fragrance. The scent was so strong that I could not get it out of my house for hours, despite opening windows and trying to air everything out.
What made the experience even worse was the customer service. I contacted the company the very same day I received and tried the product to request a return/refund due to the physical reaction I experienced. Instead of any understanding or willingness to help, I was given the runaround and repeatedly told “unfortunately there is nothing we can do.”
A company that sells heavily fragranced products should understand that some people can have significant physical reactions. The complete lack of empathy, accountability, or attempt to make the situation right was honestly shocking.
Worst customer service experience I have had in a very long time. I would never purchase from this company again.

Besvarelse fra Aura House
The scents are way too heavy and vapor…
The scents are way too heavy and vapor hangs in the air, even on the lowest setting. The subscription is confusing, it states it is three months, but is actually four. Customer service is useless. Burn a soy candle instead.
Misinformation
Inaccurate business hours you can’t get ahold of anyone only through chat and that takes hours for them to reply. I was chatting with an agent to cancel my membership he said I was within the 3 month membership fee or whatever and I had to pay the difference and he would cancel it immediately. I paid the difference and put it this way I am still waiting for them to cancel. Quick to sign up/ send me an invoice but not to cancel. Ridiculous.

Besvarelse fra Aura House
We love our AURA
I wanted to take a moment to share how pleased I am with both your product and your customer service.
I recently experienced an issue with my AURA device, and when I contacted customer service, Shannon took care of everything quickly and thoroughly. She was knowledgeable, patient, and made the entire process easy. Thanks to her help, my AURA is now working perfectly.
My family and I truly enjoy having a home that smells wonderful. Over the years, we’ve spent a considerable amount on high-end candles, diffusers, and Scentsy products—but nothing compares to the AURA. The convenience of controlling it from my phone is a standout feature, and the quality of the fragrance is exceptional.
Our unit came with the Dubai scent, and it is absolutely wonderful. We were so impressed that we’ve now joined the monthly subscription club and look forward to receiving a new scent each month.
Thank you for creating such an outstanding product and for providing customer service that truly supports it.

Besvarelse fra Aura House
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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