Aura House Anmeldelser 

105
TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My original order had a hiccup in shipping. I sent an inquiry by email and received an immediate reply with a thorough explanation and choices to immediately solve the problem. Grace H continued to... Se mere

Bedømt til 3 ud af 5 stjerner

I was charged $112 for a 30 mL fragrance oil that should have been $32. That was 11 days ago. I contacted customer service immediately and then followed up several more times. They admit they over... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I purchased a diffuser and oil subscription. Because I’m impatient, I don’t always thoroughly read the instructions. I contacted customer service when I thought my diffuser had stopped working. Turns... Se mere

Bedømt til 5 ud af 5 stjerner

I absolutely love this product! I get compliments on the scent of my home every time someone walks in. My personal favorite is the “manifest” scent…subtle and amazing!! I have a subscription, so t... Se mere

4,0

God

TrustScore 4 ud af 5

105 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 92 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,0

Alle anmeldelser

(105)

105 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Love the intensity control!

I have been using my diffuser with the Coast oil for a few months and absolutely love it! I am usually very sensitive to strong smells but this one has an intensity regulator and the app allows for scheduling. Highly recommended!

23. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love my Black diffuser and its…

I love my Black diffuser and its ability to program specific on- and off-times in my living room via the app. Visitors to my home consistently comment on the pleasant aroma and the elegant design and aesthetic of the diffuser. This is definitely a must-have addition to any home.

31. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I dont usually send reviews but…

I dontt usually send reviews but aura house deserves to be known. my daughter gifted this to me and i have never thought i'd need it, but then i started ordering 3 more scents! I love love the happy scent, i think it's so underrated. its citrusy and sweet and i always get compliments when people come over to our house

12. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I absolutely LOVE Aura House

I absolutely LOVE Aura House! If I could give more stars- I would! First- I am admittedly obsessed with home/office fragrances. I have used/tried/purchased every single product on the market. Fragrances fade, change, are messy, or expensive…for less-than-satisfactory results. I have spent thousands and thousands of dollars over the years, trying different products- always searching for something that works better. And then I tried Aura House!! I am SO HAPPY that I did! I recommend to everyone and tell people about it all the time! It is fresh, clean, convenient (subscription is perfectly timed and very affordable!) and after 3 months, I am not ‘nose-blind’ but am daily aware of how AMAZING my home smells!! Friends and guest comment every time they visit! (Loving Collins- but also like several scents from the free sample fragrance pack I received!) Next, The dispenser is sleek/unobtrusive, quiet, and clean. No mess- and dispensing of the fragrance is easily adjusted to daily needs. (I have just ordered a new subscription for my elementary school classroom!) Lastly, I am so impressed with the customer service I have received. Expeditious, professional, approachable, and highly effective!
I usually do not take the time to review products- but for Aura House- and for anyone who is going to try these products- I am very happy too!!

10. juni 2026
Uopfordret anmeldelse
Aura House-logo

Besvarelse fra Aura House

This made our whole team smile! The fact that you took the time to write this out means so much, especially knowing you don't usually do reviews. We're so glad Aura House finally delivered what you'd been searching for after all those years of trying everything else. Thank you for sharing us with everyone around you. We're so happy you're here 🤍

Bedømt til 5 ud af 5 stjerner

I absolutely love Aura House

I absolutely love Aura House! I bought the beige diffuser, and it's incredibly aesthetic. Every time someone walks into my home, it's the first thing they comment on, they always mention how amazing my house smells. When I show them the diffuser, they're completely fascinated by it.
I purchased the Dubai and Cologne scents, and both are incredible. The whole experience feels so luxurious, and it's easily become one of my favorite home purchases.

8. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

What could be better than this thing

What could be better than this thing? What I am really obsessed with is that the diffuser is very very quiet, and the scent spreads evenly.

I do not know what magic they did within the oils but the fragrance literally fills the room. With other products, especially with candles, the scent gets stronger when you get closer to it. With AURAHOUSE you smell it everywhere at same level.

1. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I got this as a gift for my sister and…

I got this as a gift for my sister and let's just say she absolutely loves it. She said it does a really good job of masking wet dog smells and helps her recalibarate her senses after a long day of hospital smells.

She even got herself a second diffuser for her bedroom so she could use it with the lavender scent.

It's become my go-to brand for gifting!

29. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The scents are amazing

The scents are amazing. So much better than the candles I was used to and much more aesthetically pleasing. My house has never smelled better. Customer service was also excellent and let me swap a scent when I tried one I didn't love for no charge (my agent's name was Lyn)! My favorite scents are Collins and Coast. I have been subscribed for 6 months and don't think I'll ever stop using Aura House diffusers.

2. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

From the beginning Aura has been great

From the beginning Aura has been great! From my first purchase/sign up, the shipping was fast, they sent the sample pack and a nice sized 1st fragrance. Every month the shipping comes in the right amount of time that the other unit needs changed out. The unit itself is on some kind of automated system because its on for a few then off, I always walk in to a great smelling apartment! I literally set it and forget it and it does exactly what its suppose to do! Its quiet, discrete and I highly suggest getting one! Easiest product to buy in 2026, buy it, get it shipped once a month and stay consistently smelling great in home!

31. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

STAY AWAY FROM THIS PRODUCT!!!!

STAY AWAY FROM THIS PRODUCT!!!!! If I could give less than one star, I would. I received my diffuser and scents from Aura House and within minutes developed a severe migraine from the overwhelming fragrance. The scent was so strong that I could not get it out of my house for hours, despite opening windows and trying to air everything out.

What made the experience even worse was the customer service. I contacted the company the very same day I received and tried the product to request a return/refund due to the physical reaction I experienced. Instead of any understanding or willingness to help, I was given the runaround and repeatedly told “unfortunately there is nothing we can do.”

A company that sells heavily fragranced products should understand that some people can have significant physical reactions. The complete lack of empathy, accountability, or attempt to make the situation right was honestly shocking.

Worst customer service experience I have had in a very long time. I would never purchase from this company again.

27. maj 2026
Uopfordret anmeldelse
Aura House-logo

Besvarelse fra Aura House

Heather, thank you for sharing this. We're genuinely sorry for the physical reaction you experienced and for how the process felt — especially when you were already dealing with a migraine.

We should have made this easier from the start. We did waive the return fee and cancel your subscription, but we understand that the back and forth to get there wasn't acceptable, and we own that.

We hope you're feeling better, and we're grateful you gave us the chance to make it right, even if it took longer than it should have.

Bedømt til 1 ud af 5 stjerner

The scents are way too heavy and vapor…

The scents are way too heavy and vapor hangs in the air, even on the lowest setting. The subscription is confusing, it states it is three months, but is actually four. Customer service is useless. Burn a soy candle instead.

1. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Misinformation

Inaccurate business hours you can’t get ahold of anyone only through chat and that takes hours for them to reply. I was chatting with an agent to cancel my membership he said I was within the 3 month membership fee or whatever and I had to pay the difference and he would cancel it immediately. I paid the difference and put it this way I am still waiting for them to cancel. Quick to sign up/ send me an invoice but not to cancel. Ridiculous.

3. maj 2026
Uopfordret anmeldelse
Aura House-logo

Besvarelse fra Aura House

Hi! The wait time you experienced is not the standard we hold ourselves to, and we're truly sorry for that. We're glad we were able to get your cancellation processed the same day you reached out.

If there's anything else we can help with, please don't hesitate to contact us at support@aurahouse.com

Bedømt til 5 ud af 5 stjerner

We love our AURA

I wanted to take a moment to share how pleased I am with both your product and your customer service.

I recently experienced an issue with my AURA device, and when I contacted customer service, Shannon took care of everything quickly and thoroughly. She was knowledgeable, patient, and made the entire process easy. Thanks to her help, my AURA is now working perfectly.

My family and I truly enjoy having a home that smells wonderful. Over the years, we’ve spent a considerable amount on high-end candles, diffusers, and Scentsy products—but nothing compares to the AURA. The convenience of controlling it from my phone is a standout feature, and the quality of the fragrance is exceptional.

Our unit came with the Dubai scent, and it is absolutely wonderful. We were so impressed that we’ve now joined the monthly subscription club and look forward to receiving a new scent each month.

Thank you for creating such an outstanding product and for providing customer service that truly supports it.

21. april 2026
Uopfordret anmeldelse
Aura House-logo

Besvarelse fra Aura House

Thank you so much for your kind words! For the turning off issue, your V3 has preset schedules built in that may be causing this. We'd recommend connecting it to the Aura House app, it makes it super easy to customize or turn off those schedules so it runs exactly when you want it to!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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