We were seen at our appointment time. Michael, who we first met 3 years ago was still the consultant attending to us. Michael was forthright and professional throughout the consultation and I didn’t e... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
These aids have changed my life. They are discreet and work amazingly well, assisting me with my hearing loss and tinnitus. From the initial appointment, to the after sales service, Hidden Hearing... Se mere
I visited the Newcastle upon Tyne branch. The receptionist was polite and friendly. I was offered coffee. The person carrying out the procedure was polite and friendly. A full explanation of what wou... Se mere
Michael Riley at the Newcastle store is AMAZING! Took my mom there who has been a client for years and Michael is understanding, compassionate and incredibly professional. Without doubt one of the mo... Se mere
Kontaktoplysninger
53 Westgate Road, NE1 1SG, NEWCASTLE UPON TYNE, Tyne and Wear, Storbritannien
- 0191 2693070
4,7
Fremragende
169 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful and professional took time to…
Helpful and professional took time to explain the different devices available
23. august 2025
1st time getting my hearing checked
1st time getting my hearing checked, I found it very help
21. august 2025
Call out response
Had to call Hidden Hearing out to my house and bed bound father, came the next day and sorted his hearing aid out
17. august 2025
So easy to get a prompt home…
So easy to get a prompt home appointment. Very professional examination with reassuring advice. Follow up was satisfactory and I won't hesitate to recommend to family and friends.
17. juli 2025
Very efficient service and no waiting…
Very efficient service and no waiting time. Wold recommend Hidden Hearing to anyone wanting or needing a hearing test. Thank you.
14. juni 2025
Newcastle Hidden Hearing
1. Easy to get to on public transport
2. Michael was courteous, helpful, and above all knowledgeable.
3. Everything was explained clearly and in detail.
5. juni 2025
David was precise
David was precise, knowledgable and really knew his stuff.The difference between the aids and the NHS ones that I am currently wearing was nothing short of remarkable.
4. juni 2025
You can definitely trust the integrity of Hidden Hearing
Following my previous review in which I rated Hidden Hearing very highly for excellent service, I have now received the Total Refund promised, which is part of their 60 day commitment to customers should the hearing aids prove to be unsuitable.
I think this is an exemplary company
5. juni 2025
Uopfordret anmeldelse
Friendly staff made me feel at ease
Friendly staff made me feel at ease. Knowledgeable and informative. Explained what was to happen and checked I understood.n
1. maj 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra Audika - Newcastle
Perfect! Thank you!
If we can do anything further, please do reach out.
Kind regards,
Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
Ear wax removed
I had my ears cleaned out by suction, the procedure was explained and Jo took her time, she was very caring, whilst remaining professional.
It was not painful at all, just noisy.
If you have blocked ears, this is well worth the money, considering a waiting time at the GP of approximately 12 weeks.
25. april 2025
Genuine all round care
Michael in the Newcastle upon Tyne office has been so helpful and kind. His advice right from the beginning has never felt like a pressurised sale - just a genuine desire to help
15. april 2025
Besvarelse fra Audika - Newcastle
Thank you for taking the time to leave a review for Michael and our Newcastle team.
We definitely don't want patients to feel pressured into purchasing hearing aids. We aim to provide all the information and expert knowledge we can at each appointment so that when someone is ready to take that step on their hearing care journey, we know they are making an informed decision. Genuine kindness and desire to help comes from our passion to help more people hear, so we are pleased to read that you've experienced the care we are known and respected for.
Of course, if we can do anything further before our next appointment, please do not hesitate to reach out.
Kind Regards,
Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
You can trust these people
Everyone was lovely and very pleasant. But the most important thing was their professionalism. Especially the Lady who checked my ears, tried to remove wax, and found it was not wax, she eplained everything to me told me to contact the doctor, and she would send a referral letter.
26. marts 2025
Great service
I had trouble parking but they waited for me. They explained in simple language and great detail what they were doing and the outcome. Would highly recommend.
12. marts 2025
Ear syringe
Efficient staff friendly and helpful
Comfortable experience
5/5for cleanliness
26. februar 2025
After 2 yearly attempts to help me get…
After 2 yearly attempts to help me get the best out of my hearing the consultant explained everything simply and tried a different style of amplifiers which work wonderfully. I can't thank him enough for his time and effort to help me find a solution to my very narrow ear canals. I would recommend him to anyone so a huge thankyou from me.
5. februar 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.