I’ve just had my first appointment with Tracy Vaughan at Hidden Hearing. I’m 52 & had wax removed from my ears several times before in different places. Tracy by far the most professional , informativ... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Had the best experience. Was seen by a gentleman who had 36 years experience and experience counts for everything! He was patient kind and caring even when I got upset at finding out I had hearing dam... Se mere
Just had Ear wax removal by Tracy Vaughan at Lichfield Hidden Hearing. So kind and explained everything showed me before an after pictures and had my first ever hearing test (supersonic hearing in le... Se mere
Earlier today my mom had a home visit review appointment with Poojah Gupta. Poojah had phoned ahead to let us know she was on the way, which was very reassuring. Poojah is very personable; it... Se mere
4,8
Fremragende
186 anmeldelser
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Sharp practice
Sharp practice - promotion of free hearing tests, promoted in doctor’s surgery misled us as, as soon as test was done they advised us cost of hearing aid would be about £3k. Testers were excellent. Sadly Mum (the patient) has died - I contacted HH (Lichfield branch) about recycling her hearing aids and they were extremely unhelpful
9. april 2025
Uopfordret anmeldelse
Besvarelse fra Audika - Lichfield
Good afternoon
Thank you for your 3- star review. We are glad to hear that you felt our Hearing Aid Dispenser was excellent.
We are so sorry for your loss, please accept our sincere condolences.
We are also sorry to hear of your experience in branch if you would like to discuss further, please contact our Customer Services Team on 0800 740 8796 who will be happy to help.
Kind Regards
Customer Services - Hidden Hearing Ltd.
Learnt a lot
Learnt a lot, plenty of information, very helpful
All round professional service
Look forward to next appointment.
30. september 2025
Tony was very informative in his…
Tony was very informative in his explanation of tests and results.
28. august 2025
Lovely staff
Lovely staff. Nothing too much trouble.Explained lots of things. Was seen by dad of Charlotte last time who was also great! Charlotte's no nonsense approach was appreciated.
14. august 2025
Excellent emergency help in Lichfield
was on a day trip to Lichfield and one of my hearing aids stopped working. I called in at Hidden Hearing and was assisted immediately. My hearing aids are supplied by NHS but Hidden Hearing helped me without any charge. A big thank you to Charlotte and Karen - you were brilliant!
29. juli 2025
Uopfordret anmeldelse
The staff are so welcoming and make…
The staff are so welcoming and make their customers very comfortable. I always feel that the staff actually listen to me & not just trying to get a sale out of me.
17. juli 2025
Just had an earwax removal
Just had an earwax removal Tuesday carried out at their Lichfield Staffs branch.
The lady who did it was very friendly and managed to get a difficult blockage removed by sheer determination.
Fully recommended!!
24. juni 2025
Uopfordret anmeldelse
Warm welcome on arrival.
Warm welcome on arrival.
All staff Friendly and courteous throughout visit
professional and reassuring advice
Came away confident and happy
Thank you Mr. Vaughan and staff
12. juni 2025
Knowledgeable and friendly
Knowledgeable, friendly yet professional. Customer service first class.
10. juni 2025
Had the best experience
Had the best experience. Was seen by a gentleman who had 36 years experience and experience counts for everything! He was patient kind and caring even when I got upset at finding out I had hearing damage from a previous illness! I had a thorough examination and was treated with compassion! Can’t rate them enough…nothing too much trouble! Thank you so much for your care x
21. maj 2025
Uopfordret anmeldelse
Had a hearing test review after 3…
Had a hearing test review after 3 years. Felt that the focus was on selling me more hearing aids!!!!
1. april 2025
Besvarelse fra Audika - Lichfield
Good afternoon,
Thank you for your review, we are sorry to hear that this was how you felt regarding your recent test review.
We have forwarded your review to our Area Manager to investigate. If you would like to discuss further please contact our Customer Services Team on 01622 775191/ 0800 740 8796 or if you prefer email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd.
As always excellent service from the…
As always excellent service from the team at the Lichfield clinic. Hearing test was thorough and explanation regards my personal hearing loss was explained in simple terms. A further complication was discovered and assistance was provided to see a specialist consultant.
19. marts 2025
Thank you
Thank you to both Tracey & Tony for fitting me in so quickly, after my sudden hearing loss and tinnitus came on today. I always feel like I’m in such good hands and well looked after with the Hidden Hearing team. Thank you all.
24. februar 2025
Uopfordret anmeldelse
Besvarelse fra Audika - Lichfield
Thank you for taking the time to share your appreciation of our Lichfield team. We look forward to seeing you for your next appointment.
Kind Regards,
Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
Great service.
22. januar 2025
All staff I dealt with were friendly…
All staff I dealt with were friendly efficient and knew their trade. I felt comfortable at each appointment and everything was made very clear .
13. december 2024
Felt i was put under pressure to get…
Felt i was put under pressure to get some new hearing aids after paying over £3000 only a couple of years ago
27. november 2024
Besvarelse fra Audika - Lichfield
Thank you for your review. We are sorry to hear that you felt pressurised into purchasing some new hearing aids, that is certainly not our intention. We are grateful for your feedback which we will pass onto our area team. However, with the information provided here we are unable to allocate your record.
if you would like to discuss further we would be grateful if you could contact our customer services team on 0800 740 8796 who will be happy to help. If you prefer to email, you can contact us on
contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd
Excellent service
Excellent service
Charlotte was very helpful and informative from start to finish.i have only good things to say about hidden hearing and wouldn't hesitate to recommend their service.
20. november 2024
Avoid
I attended for a "hearing test" which consisted of the "specialist" whispering a few words and stated that my hearing needed attention because I hadn't heard the words correctly!!! Then told it would cost over £3900 to have new aids which would be for a "lifetime". Looking at reviews they are only covered for 3 years. Complete rip off merchants. Going to Boots or Specsavers for a more genuine test
8. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Audika - Lichfield
Dear Mr Yeomans,
Thank you for your review.
It was a pleasure to talk to you today - thank you for taking our call. We wish you the very best of luck on your journey going forward.
Kind Regards,
Customer Services
Hidden Hearing Ltd
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