Very personable assessor, working under not very good surroundings. Gloomy office and outside noise ftom construction. Quote way above expectations. Will not be following up. .
Virksomheden har svaret
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Se, hvad kunderne siger
Made at ease when attending, even though they couldn't carry out the procedure on one ear due to infection, was advised on what to do next and then to come back to finish the procedure off free of cha... Se mere
Hearing & aids were checked, before updating the aids. It was thorough but seamless. Good service greatly appreciated. Thank you.
Most grateful thanks to Tracy in Inverness sector of "Hidden Hearing" for her most proactive care and such comfort to me during the removal of wax from my ears .I was worried initially as I'd only e... Se mere
Kontaktoplysninger
16 Margaret Street, IV1 1LS, INVERNESS, Inverness-shire, Storbritannien
- 01463 223412
Made at ease when attending
Made at ease when attending, even though they couldn't carry out the procedure on one ear due to infection, was advised on what to do next and then to come back to finish the procedure off free of charge.
26. juni 2026
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Very personable assessor
Very personable assessor, working under not very good surroundings. Gloomy office and outside noise ftom construction.
Quote way above expectations. Will not be following up. .
26. juni 2026
Besvarelse fra Audika - Inverness
Hello
Thank you for taking the time to leave you're review and we are very grateful for the 3 stars
We’re pleased that you found our Hearing Aid Audiologist personable, however we’re sorry to learn that the surroundings and external noise impacted your experience. We will certainly pass this feedback forward to our Day Centre Co-ordinators to review.
We also appreciate your comments regarding the quotation. Our pricing is all-inclusive, reflecting both the devices and the ongoing care and support we provide.
We pride ourselves on our world class aftercare service and believe that this is reflected in the prices we offer. We do also offer payment plans, if this is something you would like to explore please do contact us on the details provided below and we'd be more than happy to discuss this with you.
Kind regards,
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
HIGHLY RECOMMEND
Hearing & aids were checked, before updating the aids. It was thorough but seamless. Good service greatly appreciated. Thank you.
5. juni 2026
Excellent Service and Customer Care From Bethany .. I'd Highly Recommend a Consultation and Hearing Test Here and It's Free ..👌🏻
Excellent Service and Customer Care
16. juni 2026
Really professional reassured me and…
Really professional reassured me and explained the procedures and everything about the procedures step-by-step. And removed all my ear wax.definitely recommend. Was really thorough. The service was excellent.
2. juni 2026
Premise’s very welcoming
Premise’s very welcoming. Staff all very friendly and efficient.
28. maj 2026
Excellent stuff
Excellent stuff. I went there as a 55yr old who had never had his ears done. I had to go back a second time(still on the £50 quoted), and Tracey managed to get the rest out quickly. Great service, lovely people, what more can you ask for!
28. maj 2026
Uopfordret anmeldelse
Helpful & thorough
20. maj 2026
Hidden hearing is professional and friendly
Received excellent care and advice from Tracy, ear care practitioner Inverness. She explained everything and was very friendly and reassuring.
18. maj 2026
Uopfordret anmeldelse
High standard of service as usual
High standard of service as usual.
Care and treatment by Tracy excellent.
14. maj 2026
Professionalism and patient care
This was my second visit to Hidden Hearing's Inverness branch and I was delighted to have Tracy again this year to treat my ears. She always puts clients at ease, ensuring their wellbeing, checking medical history and current medication and explaining wax removal procedure with kindness and sensitivity. I thoroughly recommend this company for its professionalism and patient care.
15. maj 2026
Good experience at last review
Good experience at last review, all made simple and understandable tests for hearing.
Appeared to be tests for most eventualities.
Tried latest new hearing aids - interesting, but no hard sell.
13. maj 2026
Being a customer for over ten years says it all
Usual efficient examination and relaxing atmosphere. Opportunity to try out the latest aid but with no pressure to purchase. Last but not least, a welcoming cup of coffee.
23. april 2026
Audiologist was extremely thorough in…
Audiologist was extremely thorough in all aspects of my examination and tests
Explaining all aspects during my appointment.
12. september 2025
Could hardly believe how my hearing…
Could hardly believe how my hearing aids were eve better when I came out,Great
27. marts 2026
Lovely welcome and put at your ease by…
Lovely welcome and put at your ease by having everything explained to me. Results also clear and concise. Highly recommend Bethany.
12. marts 2026
The representative was punctual
The representative was punctual, knew her product and conducted the hearing test with a full explanation of the process as we moved through the various stages. There was no hard sell or any form of pressure to make a decision there and then. All the details I need to decide on the way ahead were left with me.
11. februar 2026
I'm very upset with the service
I'm very upset with the service. Kevin at reception was very rude. The hearing aid was not good quality at all and very overpriced.
9. februar 2026
Uopfordret anmeldelse
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