The visit was very positive . Ryan was very honest and straightforward about my options for addressing my slightly worsening hearing with my (now ageing) hearing aids. I would certainly recommend Hidd... Se mere
Lokation
Skift lokationUnit 8, Loreburne Shopping Centre, DG1 2BD DUMFRIES, Dumfries and Galloway, GB
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Great experience with the hearing test. Very knowledgeable. Staff were all very friendly and helpful.
Very thorough hearing test. Ryan was very knowledgeable and at pains to highlight the support Hidden Hearing were able to provide. My only piece of constructive feedback relates to the external noise... Se mere
My visit was made enjoyable by very friendly staff, who immediately made me feel welcome and helped me to relax. The assessment was performed thoroughly and professionally. At all times I was told e... Se mere
Kontaktoplysninger
Unit 8, Loreburne Shopping Centre, DG1 2BD, DUMFRIES, Dumfries and Galloway, Storbritannien
- 01387 213013
4,7
Fremragende
37 anmeldelser
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First visit to Hidden Hearing, Stranraer.
When I used to live in Glasgow I always went to Glassford Street and continued to do so after I moved to Portpatrick as there was no local branch. This involved an overnight stay due to the amount of travel time involved. This year however, I was told I could go to a consultation in Stranraer (only a 15 minute drive) which was carried out by a member of staff based in Dumfries. The room was very spacious with no distracting noises when doing the hearing test. The audiologist, Alicia Conway, was very pleasant and explained everything very clearly. Very happy overall.
21. juni 2024
Friendly practitioner who explained…
Friendly practitioner who explained everything clearly and took time to listen to my views.
21. marts 2024
My Husband had an appointment today…
My Husband had an appointment today with Alicia she was very professional also Alicia explained everything she was going to do for the hearing test.
Lovely lady very experience.
Christine
22. marts 2024
Uopfordret anmeldelse
An excelent quality service.
Whenever I attend the Branch in Dumfries, I find the staff always polite and efficient, and give a good quality service. Ryan is always on hand to give his expert advice.
19. marts 2024
Amazing customer service from the…
Amazing customer service from the Dumfries team.
Booked a last minute appointment with Donna for my father in law to get an ear wax removal procedure with Kirsty.
As we were going on a family holiday we needed him seen as quickly as possible. Thankfully we were able to get an appointment on the same day, ear wax cleared, very happy customer and we were all able to enjoy our holiday without shouting 😀 thanks so much!
26. juli 2023
Uopfordret anmeldelse
perfect home visit
home visit today went perfect the Girl was spot on and did the job professionally
Thank you
13. juli 2023
Uopfordret anmeldelse
The staff were very helpful
The staff were very helpful, kind and supportive at all times
23. april 2023
Fabulous service from splendid staff.
Had wax removed from my Ears by Kirsty at the Dumfries site, she was professional , caring, explained all the processes clearly and with empathy. I felt very safe in her care and demand she gets a big pay rise! Also Donna on reception was lovely, friendly and very efficient, extra pay here too please. Will be back here next time my ears decided they are a candle factory.
15. februar 2023
Uopfordret anmeldelse
Received really professional service…
Received really professional service from Kirsty at Dumfries HH. Earwax removal procedure was painless.
4. januar 2023
Uopfordret anmeldelse
I was sent for wax removal with Kirsty…
I was sent for wax removal with Kirsty at Dumfries Station Hotel on 27th April.
I was very impressed by the way she carried out the extraction and the preparation before. She was very professional and lovely. All together a good experience
29. april 2022
Uopfordret anmeldelse
I had earwax removed at the hotel…
I had earwax removed at the hotel clinic with Kirsty, the entire experience was friendly and straightforward including the hearing test. Can't recommend her enough!
5. januar 2022
Uopfordret anmeldelse
I had a very through hearing test and…
I had a very through hearing test and all my issues were resolved and would recommend the service to anybody who was hard of hearing.
28. september 2021
Had very good test gentleman was very…
Had very good test gentleman was very helpful
Great fully didn't need alterations as same as last test very happy with all aspects at your centre.
25. august 2021
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