ASL are overcharging me. I do few copies nowadays, because I sell digital downloads. My quarterly bills are over £90 and I get an annual bill of over £400 for very few problems with the network betwe... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The contact at both quote stage and installation stage was very good. The installation guys very friendly and set up was no hassle. Operation of the new plotter was explained and they updated our soft... Se mere
Virksomheden har svaret
ASL provide our photocopier to the business including the support that goes alongside this. The system is easy to use, the installation went smoothly especially since we have two flights of stairs in... Se mere
Virksomheden har svaret
The service I received from their tech support colleague Matt Kear was one of the best I've ever come across. My issue was getting the printer to print with preserving CMYK colours for the purpos... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af kontorudstyr
- også i
- Leverandør af fotokopimaskiner
- Leverandør af telekommunikationsudstyr
Skrevet af virksomheden
Established in 1991, ASL has grown to become one of the largest independent managed office service suppliers in the UK. Our mission is to provide impartial, independent advice for all business office requirements. ASL specialises in Managed Print Services, Commercial Print and Document Management.
Kontaktoplysninger
Storbritannien
- 0345 207 7000
- info@asl-group.co.uk
- asl-group.co.uk
4,1
God
68 anmeldelser
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very Good Customer Service!
Clare was a wonderful help from start to finish and set us up with a new photocopier. The process was friendly and painless! Thank you so much :)
27. marts 2024
Besvarelse fra ASL Group
Hi, thank you so much for taking the time to share your feedback with us! We are delighted to hear about your positive experience.
Besvarelse fra ASL Group
We are so glad you that you are happy with our service and really appreciate you taking the time to let us know!
ASL provide our photocopier to the…
ASL provide our photocopier to the business including the support that goes alongside this. The system is easy to use, the installation went smoothly especially since we have two flights of stairs in the office! We find the automatic sending of the ink refills very handy and the support team work very well with our IT support team should we have any issues which thankfully are kept at a minimum. We really enjoy having ASL as a supplier to our business. Thank you for looking after us! Busy Bee Recruitment Ltd
5. marts 2024
Uopfordret anmeldelse
Besvarelse fra ASL Group
Hi, thank you for taking the time to share your positive feedback with us! It's incredibly rewarding to hear that you had a great experience with our services. Your kind words mean a lot to our team!
Amanda was amazing
Amanda was amazing and she went out of her way to help us.
I can not thank her enough for all of her help, she was patient, kind and managed to sort us a workaround to ensure we could keep printing. She also went out of her way to look into other potential fixes and called me back to ensure I was up to date with everything.
26. februar 2024
Besvarelse fra ASL Group
Hi Alice, thank you so much for your lovely comments and for taking the time to share your feedback with us! We really appreciate it!
Amanda is amazing!!!
Amanda is amazing!!!
She has always been so helpful and calm. She knows her "stuff" and nothing is too much trouble for her.
She is truly an asset to the ASL Group.
22. februar 2024
Besvarelse fra ASL Group
Hi, thank you so much for taking the time to share your feedback with us! We really appreciate your support!
Outstanding Engineer Knowledge and Customer Service
The engineer that arrived on site was incredibly professional, tenacious and demonstrated exemplary customer service combined with product knowledge.
Not only was the issue resolved the same day the engineer took the time to explain exactly what had happened and why it wont happen again because the issue had been looked at thoroughly and completely resolved.
21. februar 2024
Besvarelse fra ASL Group
Hi Donna, thank you so much for taking the time to share your feedback with us! We really appreciate your support and are delighted to hear about your positive experience.
The Bromfords School Experience
The knowledge and experience Dave Lloyd has, gives me so much confidence in that I know the job will be done second to none. I have worked at my company for 17 years and have built up a fantastic rapport with Dave. Mike Edwin will consistently give valued advice with the best deals and will always assist me if I experience any issues with regard to repairs or consumables. Thank you
24. juli 2023
Besvarelse fra ASL Group
HI, Thank you for your lovely comments I will make sure that I pass them on to Dave and Mike. We are so glad your are happy with our service and really appreciate you taking the time to let us know.
A cut above
We use ASL more and more as they continually perform better and better for us.
16. august 2023
Besvarelse fra ASL Group
Hi Tim, thank you so much for the review! We are so glad you that you are happy with our service and really appreciate you taking the time to let us know.
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