Autism 360 Anmeldelser 62

TrustScore 4.5 ud af 5

4,4

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I was hesitant to proceed with the assessment for my son because of past experiences with Autism 360. I had a letter in the post as a reminder to proceed forward with the assessment. I'm so glad I did... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Honestly I can’t thanks Autism 360 staff enough. They were quick to arrange an appointment for my little boy and promptly met with us the begin his assessment. They were attentive to his needs and we... Se mere

Bedømt til 5 ud af 5 stjerner

I highly recommend autism 360 to anyone who is considering getting a diagnosis. My daughter has recently been assessed and diagnosed with autism and we both cannot praise Marie enough, who led my daug... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

This company needs to look at the bigger picture. I was suprised how quickly I was not given a diagnosis, the video assessment is very rushed, brief, not really appropriate for an adult. The informati... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Psykiatrisk klinik

Skrevet af virksomheden

We have a passion for changing lives! ASD 360 are a specialist Autism Clinic providing Autism Spectrum Disorder (ASD) diagnosis for adults throughout the United Kingdom. As an advanced, forward-thinking, private organisation, we run diagnoses and assessments through virtual video calls. The highly skilled and experienced team of Autism Clinicians at Autism 360 are dedicated to providing the highest quality of care and support to our patients and their families.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

62 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 5 ud af 5 stjerner

Excellent from start to finish

I was hesitant to proceed with the assessment for my son because of past experiences with Autism 360. I had a letter in the post as a reminder to proceed forward with the assessment. I'm so glad I did, everything makes more sense now. There is a huge depth of knowledge and experience, the assessment retorts are detailed. Life changing, thank you Autism 360

2. februar 2026
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Besvarelse fra Autism 360

Thank you for sharing your experience. We're so glad the assessment provided clarity and a deeper understanding for you and your son. It's wonderful to hear our team's expertise and detailed reports have been life-changing. Thank you, Autism 360

Bedømt til 1 ud af 5 stjerner

This "free" test is not free

This "free" test is not free and that is 10 minutes of my life I will never get back. Dont scam people suffering from mental health please.

12. februar 2026
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Besvarelse fra Autism 360

We appreciate your feedback and apologise that you have not had a positive experience. Unfortunately as we are unable to identify you, we would encourage you to contact us via enquiries@asd-360.com. Once we have your details, our team can work with you directly to understand your concerns and provide the support you need. Thank you, Autism 360.

Bedømt til 5 ud af 5 stjerner

Honestly I can’t thanks Autism 360…

Honestly I can’t thanks Autism 360 staff enough. They were quick to arrange an appointment for my little boy and promptly met with us the begin his assessment. They were attentive to his needs and we felt heard and supported. We now understand how to support him better. Natasha was absolutely brilliant with him. Thank you autism 360 we can move on without being sat on a NHS wait list for several years

12. januar 2026
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Bedømt til 5 ud af 5 stjerner

I highly recommend autism 360 to anyone…

I highly recommend autism 360 to anyone who is considering getting a diagnosis. My daughter has recently been assessed and diagnosed with autism and we both cannot praise Marie enough, who led my daughter’s assessment . She was very understanding and made my daughter feel at ease and able to answer the questions with support, even when she got tearful and overwhelmed. The whole process from start to finish was very thorough. We as a family can now move forward with positivity and get the right balance that my daughter needs. Thank you Marie. High praise.

21. januar 2026
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Besvarelse fra Autism 360

Thank you for your detailed review and recommendation. I will share your comments with the clinician, and the wider team involved in the process.

We wish your family all the best in moving forward with this information.

Bedømt til 5 ud af 5 stjerner

Exceptional

Lightning fast time between submitting the paperwork and getting a portal login. Appointment scheduled for a week after the paperwork completion. Incredible assessors made us very comfortable and kept us informed. Marie and Louiscia not only saw through my child’s adhd and masking behaviours, but Marie has gone above and beyond to make sure her report clearly outlines my son’s presentation. Highly recommend and I will be forever grateful.

17. december 2025
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Besvarelse fra Autism 360

Thanks for leaving a review of the service!
So pleased to hear you have had such a positive experience - the whole team works hard to make it as seemless as we possibly can. It is important to us to make the reports explicit and personalised to support the person in the future, and great to hear this has been helpful for you. It is our pleasure to help each and every family we meet.

Thanks
Autism 360

Bedømt til 5 ud af 5 stjerner

Great service & Help

From start to finish I found this company very helpful and welcoming,
Each step & section explained well.

I was diagnosed with ADHD a couple of years ago and was given medication which has helped my life massively, Thank You ADHD360.

I could tell I was still not functioning the same as others so looked into Autism360, I was given an option to choose what dates and clinician would work for me, the waiting time was reasonable.
My Clinician was excellent, professional, caring and very understanding.
This helped so much.
Her name was Marie Evans, Thank You Autism360.

25. november 2025
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Besvarelse fra Autism 360

Thanks for your detailed review. Great to hear you had a smooth experience. It is important to us to be as flexible as we possibly can be, without having long waiting times.

Bedømt til 5 ud af 5 stjerner

My daughter had her assessment with…

My daughter had her assessment with Marie and she was fab.
From refereral to diagnosis was about 7 months.
The whole process was so calm and straightforward.
Thank you so much

14. november 2025
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Besvarelse fra Autism 360

We really appreciate you leaving a review of your experiences. We will pass your feedback to Marie, who we agree is great, as is the whole team.

Bedømt til 1 ud af 5 stjerner

Please do not use this company for an…

Please do not use this company for an Autism review. My 31 year old daughter needed to be assessed, so we contacted Autism 360. the assessment was conducted over zoom as my daughter found that easier, and I was present. The lady who assessed my daughter immediately suggested I leave, which we went along with as she recommended it. My daughter told me that she then proceeded to skim through the assessment, hardly waiting for my daughter to reply - she said early on that it sounded more like depression than autism. She kept interrupting my daughter when she was answering questions. she didn't ask about any sensory issues - my daughter has strong reactions/problems with food, light, sounds and texture. my daughter started to cry because it was so bad and she felt frustrated, the assessor asked if she had been listened to at the end of the assessment, and my daughter started to reply and the lady interrupted her. she kept saying she didn't have enough time to spend as long as my daughter wanted on each point, but the session is supposed to be 1.5 hours, and the assessor stopped it 20 minutes early. The assessor spoke at length about how bad it was for her not to leave the house (which she feels overwhelmed by) that she spent 5 minutes talking to my daughter about ways to leave the house - this is not part of an assessment which is supposedly time short where the patient does not have time to speak. during the session the assessor used the expression "What benefit do you think a diagnosis would even give you?" Apparently she used to be on the community mental health team, and my daughter felt her bias all along was towards mental health. My daughter had written out a list of points to discuss before the assessment incase she forgot, but was not asked if she wanted to talk about anything, and looking at the afterwards not a single one was mentioned. My daughter has spoken to two therapists and her psychiatrist who all suggested being assessed for autism. the psychiatrist has started reducing my daughter's heavy hitting anti depressants as he says she does not have depression - the autism assessor became fixated on this and said my daughter should go back on them - this after not knowing her medical history. So all in all not a useful session, and rather damaging. After it was over I went back to see my daughter, who was sobbing. She said she did not want to speak to the assessor again as she had no faith in the assessment - if she said she did or did not have autism my daughter did not feel she would trust the assessment, as she had not been listened to. I contacted Autism 360 to complain, expecting at least a helpful response, or the suggestion she have another assessment with another person, instead no response, only one phone call that wasn't followed up which promised to help, then a letter to my daughter two months later saying she had to pay the invoice as the assessment had been carried out, even though my daughter was so unhappy and damaged by the experience, we never pursued the diagnosis, and the assessment was cut short. I imagine it can be difficult dealing with people who have social issues, but my daughter is articulate and intelligent, if vulnerable, and has not had this problem with any other health professional. I have not had to leave this kind of review with any other person or company. I feel like i have just thrown this money away - but worse than that, because the way Autism 360 conducted themselves, and their assessor, left my daughter feeling traumatised.

5. august 2025
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Besvarelse fra Autism 360

Dear Abigail,

Thank you for taking the time to share your feedback. We are very sorry to hear that your daughter was left feeling distressed following her assessment, this certainly isn’t the experience we would wish for any of our clients.

We have written directly to your daughter regarding the concerns raised, but as she is over 16, we are unable to discuss or share details of her assessment with anyone else without her written consent. In order for us to liaise with you further your daughter will need to contact us to provide this consent.

We completely understand that this situation has been upsetting and we do want to work with you both to reach a resolution. Once we receive your daughter’s consent, we will be very happy to discuss this matter in more detail and explore how we can best support her.

Kind regards,
The Autism 360 Team

Bedømt til 5 ud af 5 stjerner

Absolutely exceptional service from…

Absolutely exceptional service from beginning to end.
Every member of the team have been extremely supportive and professional throughout out the entire process, this being towards myself and my son .
I would definitely recommend these to anyone looking for a diagnosis by kind , caring and very knowledgeable practitioners.

22. oktober 2025
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Besvarelse fra Autism 360

Thanks for your positive feedback. Great to hear you both had the quality experience we strive for.

Bedømt til 5 ud af 5 stjerner

I can’t thank Autism 360 enough

I can’t thank Autism 360 for all the help and support they’ve given me and my daughter over the last few weeks. Customer services have been amazing, as a parent paying privately for an assessment is very overwhelming and daunting in itself, they answered all my questions very quickly and was always on hand to help no matter how big or small or silly my questions were, complete peace of mind. I booked my daughters assessment on 21/09/2025, I had my parent assessment on 30/09/2025 which was 1.5hrs long, 3hrs later I had completed my assessment, very detailed, thorough and not once rushed. My daughter had her assessment on 02/10/2025 again 1.5hrs but she’d finished in 30mins, very kind, compassionate and very understanding of my daughter. Her feedback assessment was 15/10/2025 where my daughter was diagnosed with ASD, again very thorough, compassionate and so understanding. Also mentioned she was showing traits of ADHD following all the information and evidence provided. I cannot recommend Autism 360 enough and have already recommended them to people going on this journey too. BIG THANK YOU to Clara and Chloe who assessed me and my daughter through the assessment. You’ve had a massive impact on such a difficult and challenging journey! Thank you all at Autism 360!!

15. oktober 2025
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Besvarelse fra Autism 360

Thanks for such detailed feedback. We take pride in making sure your experience gives you an opportunity to share all relevant information, with understanding and compassion at every stage. We are pleased to hear that we have had a positive impact on your assessment journey, and will pass on your feedback to the team.

Bedømt til 1 ud af 5 stjerner

This company needs to look at the…

This company needs to look at the bigger picture. I was suprised how quickly I was not given a diagnosis, the video assessment is very rushed, brief, not really appropriate for an adult. The information is poor, the care overall wasn't particularly great. I feel very confused about why I was referred for an assessment in the first place because I don't have autism according to a 1hr video assessment asking me to perform and read a story. The only feedback I was given is that I have relationship difficulties and that's not the case at all.

7. oktober 2025
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Besvarelse fra Autism 360

Hi Amy,

For privacy purposes, please feel free to reach out to us at enquiries@asd-360.com if you would like to discuss your experience with us in more detail. We would also welcome any feedback that can assist in further enhancing the service for those who choose us for their assessments.

Thanks,
Liz
Head of Autism

Bedømt til 5 ud af 5 stjerner

Excellent

Nyalalani Talela did my assessment and my feedback and she was very patient, professional, made me laugh and was easy to talk to . .The whole process took 8 months as a lady of 56yrs young this whole process has given me the information, tools to look for a job and to live life to the full .

29. september 2025
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Besvarelse fra Autism 360

Hi, Thanks for leaving your kind and complimentary review. We will make sure to pass your feedback onto the clinician. Enjoy living life to the full, we are proud to be able to help you with that goal.

Bedømt til 5 ud af 5 stjerner

Highly recommended 👌

Just want to share our experience with Austism 360. From referral to diagnosis was around 8 months. The whole process has been stress free and communication throughout has been excellent. When ever I've contacted with a query which was quite a few times they were very quick to respond and so helpful throughout the process.
The lady (Elina) who did my sons assessment was lovely and spoke very calmly to him giving him the time he needed to answer any questions. During the parent consultation Clara was very patient whilst I went through my own notes and recalling past events.
We were very quick to recieve feedback call and diagnosis. The whole process with Autism 360 has been a very positive one and I would highly recommend. We will be using their sister provider ADHD 360 for my sons recommend ADHD assessment.
Thank you again!

5. august 2025
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Besvarelse fra Autism 360

Great to hear your positive experience, and I really appreciate you sharing that for others to hear about as well.
I will pass your compliment on to the clinicians and our care coordinators who deal with any enquiries.

Thanks again, Liz

Bedømt til 5 ud af 5 stjerner

Would Recommend

The lady we had was really sweet and patient. They made us very comfortable. We had a full report, that was broken down, detailed and explained. Was just a really positive experience and have only good words to say. Would 100% recommend this company.

18. august 2025
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Besvarelse fra Autism 360

Thank you for taking the time to leave us a review. Great to hear you had a great experience, as that is so important to us.

Bedømt til 5 ud af 5 stjerner

Highly recommend

I have recently had an autism assessment and got diagnosed with Autism-360 through the NHS. My experience with 360 was very professional Sophie who did my report was fantastic, and from start to finish i felt comfortable throughout, thank you all for your professionalism

4. juli 2025
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Besvarelse fra Autism 360

We're happy to hear that your assessment experience was professional and comfortable. We appreciate your positive feedback regarding the service and the report provided. Thank you!

Bedømt til 5 ud af 5 stjerner

Professional & kind

The whole process was simple to follow. The assessors were all professional, kind, caring & patient, putting both myself and my child at ease.
Would rate 10/10 and wouldn’t hesitate to recommend as provider for autism assessments.

15. juli 2025
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Besvarelse fra Autism 360

We're happy to hear that the process was simple and our assessors created a comfortable environment. Thank you for your high rating and recommendation!

Bedømt til 5 ud af 5 stjerner

Fantastic service

We recently had my daughter diagnosed with ASD360. I can highly recommend them, the whole process from start to finish was smooth and understanding, Natasha who done my daughter assesment was lovely and my daughter felt very comfortable through the whole process. Thank you to ASD360 x

1. juli 2025
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Besvarelse fra Autism 360

Thanks for leaving your detailed review. Great to hear your daughter had a positive experience. We will share the feedback with Natasha as well.

Bedømt til 5 ud af 5 stjerner

Child Assessment

The Clinicians are lovely and the communication was great. The whole process was efficient and straightforward.

1. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Autism 360

Thanks for your review. We appreciate your feedback.

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