I just received my beautiful frame this morning… I am just thrilled with every aspect of my frame… Exactly as described… exceptional quality & craftsmanship…. The joints are virtually invisible.. the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
the fact that you folks were attentive to the issue and prompt in providing a wonderful remedy it is great knowing there are still companies/people who are willing to go the extra mile to ensure the... Se mere
The 2 wood frames I purchased were good quality but the abutting end pieces had unpainted or unstained wood visible. Also, I ordered 2 sets of hanging supplies- "easy-to-hang" but instead got 1 of tho... Se mere
Virksomheden har svaret
I’ve used Art to Frames for years. I like the variety of frames and prices. Most importantly, the mats are true to color and cut exactly to size. Being able to upload a photo of what’s being framed is... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Preserve all your life's important moments with custom frames online with Art To Frame's great collection of online frames. Call us today at 718-788-6200.
Kontaktoplysninger
5th Avenue 770, 11232, USA
- arttoframe.com
4,3
Fremragende
645 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
UPS left my package in the middle of a…
UPS left my package in the middle of a gravel driveway.
24. september 2026
Besvarelse fra ArtToFrames
Dave, we’re sorry UPS left your package in the middle of the gravel driveway. That’s certainly not where we’d want a frame to be left. We hope the frame itself arrived safely and in perfect condition despite the delivery placement.
My first frame arrived broken but I…
My first frame arrived broken but I contacted customer service and they sent a replacement. It looks great! Just the size I needed and easy to hang up.
28. august 2026
Besvarelse fra ArtToFrames
Dianna, we’re sorry the first frame arrived broken, but we’re glad our team was able to send a replacement and that the new one looks great. It’s wonderful to hear the size was just right and that hanging it was easy.
Poor Quality Control
I ordered 6 frames. Some came with hardware and some did not. The hardware that was sent was subpar and broke immediately. The most expensive frame was very poorly made and looks damaged. The frames did come quickly and communication has been good. You need to work on quality control of what you are shipping.
16. september 2026
Besvarelse fra ArtToFrames
Randi, we’re sorry you were disappointed with parts of your order. The six frames were ordered in different sizes, and the hanging hardware specified for each frame varied accordingly; those details were shown on the product pages, during checkout, and in the order confirmation. We haven’t found any prior correspondence regarding missing hardware or the frame you described as damaged, so please email your order number and clear photos of any affected frame to cs@arttoframe.com and we’ll be happy to review it.
Besvarelse fra ArtToFrames
We’re glad you enjoyed the ordering and customization process. Thanks for sharing your experience with us.
When I received the order
When I received the order, the box was very damaged during shipping. Last time I ordered, the box was damaged and my frame, mat, and plexiglass were broken. Fortunately, this time the frame itself was wrapped adequately so it was not damaged. Thank you for protecting my frame from careless shipping!
18. september 2026
Besvarelse fra ArtToFrames
We’re sorry the shipping box arrived damaged again, especially after your previous order was damaged in transit. We’re very glad the additional protection around the frame did its job this time and everything inside arrived safely. We appreciate you recognizing the care taken with the packaging.
On my initial introduction to…
On my initial introduction to ArtToFrames, the first batch of five frames one had the glass broken. I contacted them and sent pictures and they immediately sent a new glass. Thanks for your response and 10 great frames.
Regards,
David Nice
11. september 2026
Besvarelse fra ArtToFrames
David, we’re sorry one of the first five frames arrived with broken glass, but we’re glad our team was able to respond quickly and send a replacement. It’s great to hear the rest of your frames have worked out so well. Thanks for giving us the opportunity to make it right.
First order came damaged they replaced…
First order came damaged they replaced it no problem and everything’s fine
11. september 2026
Besvarelse fra ArtToFrames
We’re sorry the first order arrived damaged, but we’re glad the replacement process went smoothly and that everything is now as it should be. Thanks for giving us the opportunity to make it right.
Good quality frame, mat wrong size
The mat was not the right size & so I still can’t hang my art - it was off by like 2cm the entire way around.
The frame is good quality and arrived quickly. It looks as advertised.
15. september 2026
Besvarelse fra ArtToFrames
We’re glad you’re happy with the quality of the frame, but we’d like to clarify the mat sizing. The size entered on the order was an image size of 42.75 x 24.5 inches, and as noted on the product page, checkout, and order confirmation, the mat opening is cut approximately 1/4 inch smaller to hold the artwork securely, resulting in an opening of roughly 42.55 x 24.25 inches. If the opening you received differs significantly from those measurements, please email your order number and a photo showing the measurements to cs@arttoframe.com and we’ll gladly review it.
Lice Art to Frames
Lice Art to Frames. Excellent Service and fast delivery. Decently would recomend. I have ordered before and will again .
20. september 2026
Besvarelse fra ArtToFrames
Kathy, we really appreciate you coming back to us. We’re glad the service and fast delivery continue to make for a good experience, and it means a lot to know you’d recommend us and order again.
EXCELLANT very good to put together
EXCELLANT very good to put together, I would buy again!!!!!
20. september 2026
Besvarelse fra ArtToFrames
Mary, we’re glad everything was easy to put together and that you’re happy with the finished result. It’s great to hear you’d order from us again.
Great customer support and end result…
Great customer support and end result was perfect. I love my piece. It arrived in perfect condition via UPS. I had requested extra packing seeing as some customers were complaining about receiving damaged packages.
10. september 2026
Besvarelse fra ArtToFrames
Judith, we’re glad the extra care with the packaging helped your piece arrive in perfect condition and that you’re so happy with the finished result. We also really appreciate your kind words about our customer support. Enjoy your new piece!
This company is top notch
This company is top notch ! They had an odd size that I needed and they got it shipped out in one day and it was here with 3 days . It’s perfect !
20. september 2026
Besvarelse fra ArtToFrames
We’re glad we had the unusual size you needed and could get it on its way so quickly. It’s great to hear the frame arrived within just a few days and turned out perfectly. Thanks for sharing your experience with us.
I ordered a frame that came in a large…
I ordered a frame that came in a large box with no padding, and it was broken.
I immediately text Art to Frame, and they said they would send a new frame out tomorrow and they did.
9. september 2026
Besvarelse fra ArtToFrames
Deb, we’re sorry the original frame arrived broken, but we’re glad our team was able to respond right away and get a replacement sent out the next day. When something arrives damaged, we’ll always do our best to take care of it quickly. Thanks for giving us the opportunity to make it right.
BE CAREFUL OF THE UNAUTHORIZED UPCHARGES THEY SLIP IN!!!
I have ordered with them in the past without incident but today, they slipped an unauthorized upcharge in shipping into the order, at the penultimate step, without getting permission, and after quoting the order with the lower-priced shipping option. This kind of deceptive practice is unethical! I composed an email directly to them to let them know that wasn't appreciated and whaddya know, their system rejected the email!! WOW. So now AI is screening their customer service emails and not permitting them to even see notes from unhappy customers! The Emperor has no clothes! Disgusting! I am really disappointed.
23. september 2026
Uopfordret anmeldelse
Besvarelse fra ArtToFrames
We reviewed the order and confirmed that it received our default shipping option, which is the lowest-priced shipping method our website offered for for your order or any order. The shipping amount charged was the rate presented during checkout. We always want our pricing to be clear before an order is submitted, and we stand by the shipping charge applied to this purchase.
Frame came out perfect fit and easy to…
Frame came out perfect fit and easy to order.
9. september 2026
Besvarelse fra ArtToFrames
Faniel, we’re glad the frame was a perfect fit and that the ordering process was easy. Thanks for choosing Art To Frames.
Paid extra for hanging hardware that…
Paid extra for hanging hardware that was supposed to be installed but that didn’t happen.
16. september 2026
Besvarelse fra ArtToFrames
Mathew, we’re sorry the hanging hardware you paid for was installed incorrectly. I see you started a conversation with CS and we will have this handled directly with you. Thank You.
Outstanding! …
Couldn't have asked for a better experience that exceeded my expectations. Beautiful work arrived seamlessly at my door! Thank you!
18. september 2026
Besvarelse fra ArtToFrames
Steven, we’re delighted the finished piece exceeded your expectations and arrived seamlessly. Thanks for the kind words about our work.
Would definitely recommend
I was skeptical about ordering a piece of glass online and being able to get it in one piece. Not only was it in one piece, but it arrived very quickly. It was extremely well packed. I would definitely recommend Art to Frames and order from them again.
17. september 2026
Besvarelse fra ArtToFrames
We’re glad the glass arrived quickly, safely, and so well protected. Shipping glass can certainly feel like a leap of faith, so it’s great to hear the packaging gave you a positive experience. We really appreciate your recommendation.
Very pleased with everything
Very pleased with everything: quality of the wood frames, prices, packaging and shipping, email notices on the progress of my order.
17. september 2026
Besvarelse fra ArtToFrames
We’re glad you were pleased with the wood frames, pricing, packaging, and shipping. It’s also great to hear the order-status emails kept you informed along the way.
Besvarelse fra ArtToFrames
We’re glad you love the color. Thanks for taking a moment to share your feedback with us.
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