From choosing the contents of the hamper, to ordering, follow up and prompt delivery, Artisan Deli Market provided a first class service. As it was a gift I can't comment on the products, but when a p... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hamper was excellent. Delivery company was outside stated delivery time but still same day. Quality of products very good
It was the first time I had ordered from Artisan Deli Market and it was a gift for a family member. They were really delighted with both the products and the way the hamper was presented. It was a... Se mere
Recipient’s of gift basket were ecstatic with their gift. They said the quality and range of items in the basket was amazing
Virksomhedsoplysninger
Skrevet af virksomheden
Artisan Deli Market, nestled in Sussex, breathes new life into the gifting industry with its innovative and customer-focused approach. Established in 2020, we began our journey as a passionate deli with a vision: to offer extraordinary artisan products that delight the senses. Today, we are proud to present a bespoke range of food and drink gift hampers, offering our customers an opportunity to give unique and thoughtful gifts. Our hampers are filled with handpicked, taste-tested items, promising an unforgettable gastronomic journey with every gift. We empower our customers to express their creativity through fully customizable hampers or they can opt for our carefully curated, ready-made options. Our commitment to quality extends to our packaging as well. We go the extra mile to remain forest-neutral by using fully sustainable packaging materials and by planting trees to offset any additional usage. The respect we have for our planet is woven into the fabric of our business. Artisan Deli Market is also widely recognized for its exceptional customer service. Our advanced system ensures prompt human responses to all queries. We help guide our customers in their hamper selection process and keep them informed about their order's journey. With an energetic, young, and disruptive team leading the charge, Artisan Deli Market is far from your conventional gifting company. We continuously challenge ourselves to push boundaries and set new standards in the gifting space. Choose Artisan Deli Market and join us in redefining the art of gifting.
Our Promise:
Skrevet af virksomheden
- Punctuality, Our Commitment
- Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.
- Eco-Packaging, Always
- Sustainably-sourced, forest-neutral packaging with every order - for a greener planet.
- Taste-Tested Quality Assured
- Every product in our hampers is handpicked and tasted to ensure an extraordinary gastronomic experience.
- Tailored to Delight
- Customizable hampers to perfectly reflect your taste, filled with exquisite artisanal products.
Punctuality, Our Commitment
Named Day Delivery
Kontaktoplysninger
Artisan Deli Market, Kendal House, Victoria Way, RH15 9NF, BURGESS HILL, Storbritannien
- 01273 102712
- hello@artisandelimarket.co.uk
- artisandelimarket.co.uk
Bed kunder om at skrive en anmeldelse
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
I have used Artisan Deli multiple times for business clients and personal friends and I cannot fault the service or quality of the hampers, I've always had very positive feedback from the recipients. I only wish someone would send me one.
Lovely birthday gift
Great service, hamper arrived on time. My brother said it was a lovely birthday gift, thoroughly enjoyed.
My Daughter Loved It
I did not get to see it for myself, but my daughter love it! The disappointing part was that I paid extra to have it delivered on Valentine's Day, but it didn't arrive until the Monday after. :(
Lovely quality products
Lovely quality products, there was a mishap with my chosen day delivery but the customer service team were excellent in dealing with it. Whilst I do believe their chosen delivery company (DHL) massively let them down from reading some of the other reviews (and from my own experience), the nature of their goods might mean they have limited delivery courier options. Its very clear that this company are trying their very best to uphold service nonetheless.
Great products and truly excellent…
Great products and truly excellent service
Perfect service
Ordered a pate, cheese and wine hamper for a friend late-ish on Thursday. Arrived with them on Saturday and received a delighted thank you. Great communication throughout.
This was probably the best experience…
This was probably the best experience I've ever had sending a gift to someone! I couldn't believe how quickly it was packaged up and sent to the delivery company. The present was incredibly well received and I will absolutely be thinking of you again for any future gifts!
Exactly the hamper I was looking for
So easy to order the perfect hamper from a wide range of items. The only company I could find that offered both Prosecco AND beer together in the same hamper which I wanted.
Fantastic efficient service and excellent communication. The recipient was very happy!
I like the simple, elegant (and reusable) packaging too.
choose your own hamper
ordered a choose your own hamper as a gift. it was all delivered on time and extremely well received. All the products were a great hit!
Perfect gift and great customer experience
I am located in theUS and sent a gift to my dear friend that resides in England and she absolutely loved it. It arrived on time and I was notified about its progress along the way.
Delivered on time
Delivered on time, recipient was very happy to receive his gift, thanks to the team
Exceptional
Exceptional! My friend loved the hamper, it was delivered exactly as promised and the contents were delicious. I made a mistake when ordering and it was so easy to have that corrected. How unusual, and how refreshing. Thank you.
Great service
Great service. Delivered on time and kept me in the know.
Fast efficient service
Fast efficient service - hamper delivered in plenty of time for a friend's birthday. She was very happy with the contents too!
Delicious treat box & on time delivery
Delivery on the correct date, a deli treat box that included items enjoyed by various family members including manchego cheese & crackers, Iberico ham, great olives
loved it!
The gift arrived on time and it was as on the website. My friend loved it. They were prompt and helpful when I requested to fix my personal message on the card. Also, there was constant updates on the status of my order so I was at ease of the package arriving in time for her birthday.
Lovely delicious gift hamper for the win!
Easy and accessible ordering, quick delivery and very happy recipient. Couldn’t ask for more!
I don't usually like to leave bad…
I don't usually like to leave bad reviews but unfortunately, I feel compelled to do so on this occasion. I placed an order for my hamper at the end of November after a great deal of thought specifically for the reason that I could choose specific products that I knew the recipient would enjoy. The cost of the hamper was just under £170. On December 23rd the hamper arrived as promised. The wicker hamper itself was excellent, very nice quality, unfortunately that was the only positive. Of the sixteen items ordered, two were completely missing and six had been substituted for completely random products leaving only fifty percent of the hamper as ordered. There was no paperwork with the order so I contacted customer service as I thought there must have been some sort of picking error. The response I received was terrible. I was told they were very sorry but there had been an issue with products running out in the run up to Christmas, and then referred me to their terms and conditions. Apparently they can send you any product in place of what you order as long as the value is similar. I pointed out that fifty percent of my hamper wasn't as ordered and wasn't acceptable for the recipient and surely this wasn't acceptable. I was offered an undisclosed discount off a future order (which I declined) and was then thanked for my feedback with no other option to resolve the problem. The overall impression was that they couldn't have cared less.
In summary if you are building your own hamper with this company the products you order aren't necessarily the products you'll receive and if you complain, the customer service is non existent. I also haven't receive a refund for the missing items.
Un gran servicio
La formalidad en las fechas de entrega.
La continua información sobre la situación del pedido.
La buena presentación de la cesta solicitada.
La sencillez y claridad del manejo de la página con una amplia gama de productos.
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