Artico Interiors Anmeldelser 1.178

Beautiful sideboard looks stunning no issues at all but unfortunately I will have to knock off a star as it was paid for and ordered in June and didn’t arrive until October despite being told it would be a August delivery.

Waited quite a while for delivery but that was expected. Delivery drivers were very pleasant & the furniture is striking. A happy customer!

I had a few issues, firstly I ordered at the end of may understanding I’d have to wait around 6 weeks for the chairs, in the end I waited 5 months, when they finally arrived I could tell the chair had been stored a long time as the leather was dehydrated and mottled and indentations on the seat pads , the metal side supports were different heights on some of the chairs and a scratch to another. I also expected the colour to be more of a tan rather than a brown, however I did get instant replies from artico and they did offer me a refund on return , but I decided to keep them as I had waited such a long time I have tried to restore the leather and rearrange the chairs so they sit next to the chairs that match I did receive a bit of compensation as well but I doubt I will buy anything from them again

nice chairs, but delivery took way too long. Also the chairs look more of a tan colour on the website but are actually dark brown in person.

Good quality products well construted. Would recommend and buy again from this company.
Only downside is the extemely long delivery time!

Beautiful good quality bench well and securely packed and delivered.
Really happy with it.

Love, love, love our new sideboard. Great ordering and delivery experience. Thank you!

Great customer service and delivery. Really happy with our sofa too!
Beautiful quality

Lovely leather sofa, very reasonably priced

Absolutely beautiful bar stools and excellent customer service 5*****

They let me change my order to a different item which I was grateful for as the cabinet fits very well in the space we have.

Quality furniture
A range of really nice furniture. My leather dining chairs are fantastic.

Order was delivered approx 8 weeks late, given different delivery dates, communication not great and the leather chairs are not the same colour as shown on the website

The rustic sideboard was just what I had been looking for. It is great quality and looks very high end. It arrived well wrapped and on time. No issues at all.

Wow my sideboard is amazing ! Great communication regarding delivery too
Thank u

Chairs look good and seem well made. The plastic clips on the base are brittle and 3 arrived broken and they don’t protect the floor.

Quality excellent for the price of the chairs but the order process was slow having paid in July for chairs that said would be delivered in August and eventually arrived in October. These things happen and would have been fine if Artico had communicated better; I had to keep asking and was then updated, rather than Artico taking responsibility and initiating contact to explain delays as soon as then knew.

In the meantime I bought some similar chairs from another company or I would have had nothing to sit on for 2 months!

We ordered a seat but when it came it was damaged on one side. One side came in further than the other side. Are items not quality checked before being sent? This is not the first time. We ordered a table and the extending bit was damaged too. We did get a replacement. One of the dining rooms chairs was not right too but we got a £20! reduction.

The product itself (Scorpion Mango Wood Natural Brown Sideboard) is lovely and very high quality, but I wouldn’t order from Artico Interiors again due to the terrible customer service that comes with it.

We ordered the product on 27 July, where the website indicated the item was “in stock”. The website states that, if your item is in stock, you will hear from them within 10 days to schedule delivery. As we did not hear from them I emailed to understand what was happening with this £700 product that we’d already paid for. We got a response stating that “The expected arrival time is now in September, more accurately the end of September. This adjustment from the initial end of August estimate to September is due to a small backlog of shipments from our manufacturing factory”. For the avoidance of doubt, at no time when placing the order did Artico’s website state that the item was not actually in stock, consistent with their description above re “end of August”.

We then heard nothing following this email in mid-August, until I received an email from a delivery company in October stating that they would be coming on a fixed date and that they would text a window on the night before. There is no means for changing this date within the emails/texts, it’s just dictated to you and there is no flexibility on the 2-hour window they text you the night before.

All in all, just terrible customer service that really ruins the brand and takes from the product quality.

Simple ordering process, very quick delivery and brilliant communication, kept updated from order to receipt. Unfortunately a piece was damaged upon receipt but dealt with easily and quickly via email and replacement received within 48hrs.. Many thanks for your help, highly recommended.

Although there was a long delay with our bench seat, it arrived in perfect condition. It’s very good quality and had adjustable feet for an uneven floor, which was new to us. Highly recommend. Thankyou.