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Arthur & Hamilton Limited Anmeldelser 152

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TrustScore 5 ud af 5

4,8

Ejendomsadministration
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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have a great experience with them. Flexible checkin and checkout. Very quiet and clean place. Must recommend

Bedømt til 5 ud af 5 stjerner

Really good communication from owners on how to get in etc. Room was light, bright and well decorated and bed very comfortable. Shared facilities are very good, with an easy to use, hot shower. Free... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Had a great stay here! The room itself could maybe do with a makeover but room and bathroom facilities were clean, bed was so comfortable, hosts were very speedy to respond to messages, and located a... Se mere

Bedømt til 5 ud af 5 stjerner

Great communication from the accommodation & a great stay! The apartment was modern, clean & very tidy! We were in room 1 of 4 rooms. A shared bathroom, which wasn't a problem. Also a short bus ride i... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Ejendomsadministration
  2. Ejendomsinvestering
  3. Ejendomsvedligeholdelse
  4. Ejendomskonsulent
  5. Ejendomsudlejning

Skrevet af virksomheden

We are Cardiff’s premier end-to-end HMO management and investment company. We’re started as part of a network of property investment firms, founded in 2019 in London, specialising in crafting premium homes for corporate professionals and students. We work with landlords and agencies closely to achieve our mission. Our network now spans Manchester, Birmingham, Edinburgh, Oxford, Cardiff, and Newport, managing over 400 premium rooms across the UK, with a collective property value of over £20 million under management. Our homes, beautifully furnished and impeccably maintained, are strategically located in sought-after areas.

Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

152 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Bargain on New Years Eve

For the price it does the job! Definitely the Cheapest you’ll get staying in Cardiff especially on New Year’s Eve. Room was nice comfy bed so as long as you don’t mind a 20 minute walk to town and sharing bathroom and kitchen it’s perfectly adequate!

31. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Beautiful Clean and Conveinient Flat.

Beautiful clean flat with fridge and well equiped kitchen, conveinient accommodation for 8 adults in double rooms. Close to the city centre, walking distance. Clear instruction and quick response with any communication. I would definitely stay here again. Thank you.

23. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Honestly…

I like the honesty of saying that we’re short staffed at times because that helped me to be more patient with the process. I’ll be honest the process felt like a bit of a drag but once you see the room your mind is excited. Thank you for engaging to make the contract work. I’m yet to see the other benefits as well

1. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My short stay at Hasan's

The space was comfortable, cozy, and just like the pictures. I would recommend staying here if looking to be just outside of Cardiff City Center but close enough to walk there.

8. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great apartment

Great apartment, very clean and tidy. Free on street parking is a bonus!
Great location, only 25 minutes walk in to Cardiff centre. Would recommend.

18. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very satisfied customer

The room I stayed in was small&cozy, the rest of the rooms were in good shape and I could always find what I needed. I would definitely recommend staying here if you're in Cardiff!

5. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Poor communication and business standards

Nightmare! Wrong description on Booking. The deposit for the accommodation is not "collected" but has to be transferred to their account, which I did dutifully. Hasan was quick to push for the 200 GBP deposit - weeks before they deposit was due or before they had even sent any payment instructions. It took me several e-mails to receive their payment instructions. For the refund, they suddenly make up their own rules now. Guests must have a WISE account for the refund! This has never been communicated beforehand and is not part of the contract via Booking. Also, they wanted to trade a discount on the next stay in turn for a good feedback. No! Not with this mess!

6. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra Arthur & Hamilton Limited

Hi Julia,

Thank you for your feedback. I want to clarify that all the information regarding the deposit process was communicated in advance. Given you are an international guest outside of the UK, unfortunately, our business bank does not support direct international transfers for deposits, which is why we advised you to use WISE, an extremely well-known and trusted international payment platform. This method was recommended to us by our bank, and we communicated this to you multiple times in an effort to facilitate the deposit repayment. However, you declined to use WISE, which made it difficult to proceed.

We are a truly committed family business, and it is disheartening to see our reputation damaged when we’ve been transparent throughout the process. All relevant information was provided, and we always aim to support our guests and resolve any issues as smoothly as possible.

Best regards,
@ Hasan | Luxe Dwellings

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