What a lovely shop! We were buying online and were delighted with the range of arts and crafts to choose from. Lovely website and fast delivery of our chosen item, which was fragile but packed careful... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Katinka en haar geweldige team hartelijk dank voor deze experience bij Art&Soul. Vanaf het moment dat je binnenkomt een warme ontvangst in een mooie studio. Volledig in de watten gelegd en mooie vi... Se mere
Ik werd warm onthaald bij Art & Soul door Katinka en Melanie. Ik voelde me echt in de watten gelegd. Melanie heeft mijn haar en make up perfect verzorgd waardoor ik vol zelfvertrouwen de shoot i... Se mere
Our order has been safely and speedily received ready for our great niece’s christening. I’m sure her parents will love the gift as much as us, and Primrose, as she grows, will treasure the picture c... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Art & Soul offers a diverse range of Art & Photography, Gifts, Jewellery, Home Fragrance, Greeting Cards, Prints, Bath & Body, Homeware & Stationary for shoppers to buy. By providing permanent, shared retail spaces for artists & makers to display and sell their work in high street locations we provide a unique shopping experience for visitors to our stores in Leeds, Beverley & Hull, Yorkshire. Art & Soul is a growing community of over 300 resident artists and 20,000+ products where shoppers can find something very different to other high street locations.
Kontaktoplysninger
Unit 2A, Flemingate Shopping Centre, HU17 0NW, Beverley, Storbritannien
- 01482 888625
- contact@artandsoulhub.co.uk
- artandsoulhub.co.uk
4,9
Fremragende
420 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly, efficient service.
Rapid response by email to question and clarify order. Fast response to final order and shipment.
26. oktober 2023
Besvarelse fra Art & Soul
Thank you for leaving us a review. We're delighted our customer service met your expectations & we hope to welcome you back (either online or in store) soon!
Besvarelse fra Art & Soul
Thanks for leaving us a review Helen - the whole team appreciates it!
I love purchasing items from Art and…
I love purchasing items from Art and Soul. The choice and quality is spot on. We live in South Yorkshire and every chance we get we visit Beverley and the shop . Such talent contained in this shop.
24. oktober 2023
Besvarelse fra Art & Soul
Thanks for leaving us a review Lynn. We look forward to welcoming you back to Beverley again soon (you'll also get a warm welcome in our Hull store if you fancy popping in any time!).
Besvarelse fra Art & Soul
Thanks for leaving us a review Nicky. We aim to give our fabulous customers the service they deserve!
great product and efficient service
21. oktober 2023
Besvarelse fra Art & Soul
Thanks for leaving us a review Ann - we really do appreciate it!
Fabulous website with great shops!
Absolutely brilliant place to buy online. I bought some wax melts and they are divine. Smell amazing. Great service, super quick delivery and packed really well so no breakages. Thoroughly recommend Art & Soul and the gorgeous independent shops. Have lots more items on my wish list!
20. oktober 2023
Besvarelse fra Art & Soul
Thanks for leaving us such a great review Sam. We're delighted you are happy with our service and thank you for recommending us!
Excellent
Excellent customer service, speedy delivery. Can't wait to order again soon!!
15. oktober 2023
Besvarelse fra Art & Soul
Thanks for leaving us a review Liv. We look forward to welcoming you back again soon!
Fantastic service
Fantastic service; ordered a gift and it arrived very well packaged the next day.
16. oktober 2023
Besvarelse fra Art & Soul
Thanks you for leaving us a review Nic. We're delighted you were happy with our customer service & hope you love your gift!
Great online shop
Great website with lots of choice. Order arrived within timeframe given and packaged well
Will definitely order from this company again
7. oktober 2023
Besvarelse fra Art & Soul
Hi Michael, the team here really appreciate your review. We're delighted you had a good experience using our online store!
Beautiful Individual Items
I have been in the shops and I love all the beautiful individual items so I knew if I ordered online it would be perfect. The bracelet is very pretty and the pulse balm will be useful for my friend. The website was easy to navigate and the items arrived quickly
1. oktober 2023
Besvarelse fra Art & Soul
Hi Sue, thank you for taking the time to leave us a review. We're really delighted you found something on our online store. We look forward to welcoming you back again soon!
Wonderful gifts and art
Wonderful gifts and art. Great service and quick delivery. Can't fault.
19. september 2023
Besvarelse fra Art & Soul
Hi Angela, thanks so much for your review. We're delighted that you are happy with our service!
Fast and safe delivery of a fragile…
Fast and safe delivery of a fragile item I bought from Art and Soul. Recommend all round.
There is an extensive range of crafter’s makes to choose from, so have a look 👍
19. september 2023
Besvarelse fra Art & Soul
Thanks for leaving us a review Lisa. We now have over 10,000 lovely items for our customers to choose from across our stores - something for everyone!
Great products, fast shipping
I ordered cards and a dog bag holder item (plus some wrapping paper).
The items were delivered really swiftly and were really lovely. The wrapping paper was unavailable and the owner emailed me and refunded the amount promptly and kept in touch re this. Will be using again!
6. september 2023
Besvarelse fra Art & Soul
Hi Dianne, thank you for taking the time to leave a review. We're open 24/7 online for you to come back again soon!
Just what I was looking for
Easy to order and responded to questions quickly.
Lovely product just what I wanted and altered into landscape as requested. Will definitely buy from again - great gifts
10. september 2023
Besvarelse fra Art & Soul
Hi Michelle, thanks for leaving us this review. We're delighted you got in touch, we're always happy to help you find your perfect gift!
Great service, unique gifts
Really happy with my purchase. Arrived quickly and packaged well. Really unusual gift for a friend's birthday and nice to have something hand made and a bit different.
3. september 2023
Besvarelse fra Art & Soul
Hi Lesley, thank you for leaving us a review. We're delighted you found something different with us and we hope your friend loves it!
Super independent shop in Hull
Super independent shop in Hull. Have bought things in store and now for the first time online. Super service.
21. august 2023
Besvarelse fra Art & Soul
Thanks for leaving us a review! We're really delighted you've found us online. Why not try our Beverley store too?!
Everything was spot on
15. august 2023
Besvarelse fra Art & Soul
Thanks for leaving us a review Mark - everyone appreciates your feedback!
Great online sales experience
Great online sales experience - requested a quick processing if possible because of circumstances - came the very next day well-packaged. Thanks!
13. august 2023
Besvarelse fra Art & Soul
Hi Ann, thanks for taking the time to leave us a review. We're so pleased you had a great experience with us and we look forward to welcoming you back again soon!
A unique gift
A lovely christening gift. Different from anything I have seen elsewhere. Second purchase of postage stamp art and it makes a unique gift.
10. august 2023
Besvarelse fra Art & Soul
Hi Angela, thank you for leaving us a review. We're really delighted you found a unique gift at Art & Soul.
Would not buy from again
Would not buy from again. The photos on the website are not what you receive in certain cases (mine!). I purchased a mug with a mouse, as shown on the photo, or so I thought. What I got was something completely different and their responses were less than favourable. Offered for me to return, but that's not what I wanted. Seems that the item I did want was not in stock. Had they told me that I would have cancelled the order. I definitely would not buy from these people again and definitely would not recommend to friends and family. Be aware. What you see is not what you get.
16. august 2023
Uopfordret anmeldelse
Besvarelse fra Art & Soul
To clarify the situation – a mug was ordered with a clear, short description that read 'A coffee mug, glazed in blue or green with a little mouse on the side or handle'. A mug with a mouse on the handle was received (not something ‘completely different’ as suggested). The customer was not happy with the item so a full refund plus free return was offered. The customer then advised that they would like to order an alternative but would like a discount. 'Even a small discount would be a nice gesture on your part. I am sure you don't like receiving negative customer feedback'. As the item was as described and not damaged or faulty a discount on an alternative purchase to prevent a negative review was not offered.
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