Placed my Arm The Animals order over 1 month ago. I've made two inquiries as to the status of my order, which has not changed since the original order acknowledgement email was sent. Arm The Animal... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered and then emailed the company 3 times to check the status of my order. They never responded, so ended up doing a dispute with my credit card company today. Poor customer service and wasn't su... Se mere
Website has been changed to newarmanimals.com/ Not sure if they are related or its a mirror (scam) website. Probably is as Address is different but there is a phone number ?!?. My login a... Se mere
Oh I'm glad I'm not the only one being ignored by them. Had made a couple prior purchases but for the order I placed in may 2024 I never received any shipping info. Filled out their stupid unresponsiv... Se mere
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Save your money
It has been 25 days since I ordered 2 shirts with no notifications emails but money taken out of my account that day. I emailed them to ask for an update 7 day’s ago and still have not received a response. It was my fault, should have done some research first before ordering.
Incorrect order and terrible customer service
Ordered a mask in June, didn't receive it until the end of July. I opened the package, and it's the wrong mask. I contacted their customer service and got a message that it'd take 20-25 business days to even get a reply. Ridiculous.
Bad craftsmanship and bad customer service
I ordered a mask in April and it took one month to arrive. It was great quality. Ordered 3 masks in July and when the order arrived it was missing one mask and the quality is severely bad. The masks that did come aren't even the same size and very wonky. No suprise I haven't heard from customer service. I guess they just take money without providing goods. Would not recommend
Masks don’t fit. Orders incomplete.
Some of the masks Received are too small for an adult. No quality control.
Only half the order was received yet they communicated the order was completed as soon as one package was delivered. Still waiting for remainder or order.
No customer service. Have sent multiple requests for over a month. Avoid this business.
Ordered two masks and only one came
Ordered two masks and only one came. I notified customer service and got an automated email response. 6 days later no resolution. Then the marketing department sends out a generic "apology" to all customers with a special offer. Poorly run company with some cute products.
So disappointed …
I will never again order from this company, very bad customer service, ordered 3 shirts 6/18, they took the money out of my account a day later, I emailed them twice, finally they sent an email saying it was sent 7/23, I still have not received my order. If the company is not capable of good customer service and prompt delivery they should shut their doors.I'm very disappointed I thought a long time before ordering the items and now I feel I was just taken advantage of, they got money and I have nothing.
Should've learned my lesson the first time
My last order came after almost 2 months of placing it, no communication from my inquiries, and I was sent the wrong item. Took another month and a half to resolve with yet again no communication. I gave them the benefit of the doubt and thought maybe it was because of the COVID crisis.
I placed my most recent order on June 13th (today is AUGUST 5th!!). The only thing I have received about my order was a confirmation that they received my payment. It says in that confirmation that my order will ship within 8 to 10 business days. My order never shipped. I have contacted them twice with no response with the exception of their obnoxious, emoji-filled, automated message. I'm very disappointed and will never order from this company again.
Order not fulfilled
Order not fulfilled, no response, no communication, no customer service. Just auto generated reply emails full of emoji smiley faces. I regret buying from here.
DON'T GIVE THEM YOU CREDIT CARD!!
DON'T GIVE THEM YOUR CREDIT CARD!!! This place is a total scam! I ordered several items, which never came. They took the money from my credit card. They now can not be reached. How do I get my money back? Order #338240
Buyer Beware!
Ordered on July 1. Have received no communication or responses to my numerous requests for status updates. Do not buy from this company!
Extremely unresponsive
This company is extremely unresponsive and irresponsible. They continue to actively run ads and take orders, even as they refuse to respond to any inquiries on orders already placed. After failing to respond to my initial request for a shipping confirmation 10 days following my order, they now send out an automated email saying "Our current response time is around 20-25 business days".
That's absolutely absurd, and not acceptable. I will never buy anything from this company again, and highly recommend you don't either.
I ordered 2 masks
I ordered 2 masks. I knew there would be a longer turnaround but it took about 5 weeks to get my order. I emailed the company to make sure my order was going to be made and shipped and I never heard back from them. Only one of my masks fit. The other one smooshes my face and pulls so hard on my ears that it literally pops off my head.
Wrong shirt received, no response for over w weeks.
Placed an order which included a my car talk sh** about you,but j got a my dog talk sh** instead.
No response for over 2 weeks apart from an automated email.
Don't recomend and and won't use again.
Don't waist your money
They only sent 3 out of 6 products ordered then give a runaround...
Ordered a medium and they send me a…
Ordered a medium and they send me a double XL. Then never responded to any of my emails. 2 and a half months of waiting for the wrong product. And then zero responses after that do not trust this "company".
Ordered two mace masks and two T shirts…
Ordered two mace masks and two T shirts 6-1120 as of today 7 -15 20 no order ,and just an auto response ,very unhappy customer
Not happy!!!!!!
I ordered two shirts for my husband before Father’s Day. I haven’t received them and haven’t heard anything from them. I have to go though PayPal hoping they refund my money back.
Scam
Scam. They are scumbags who will take your money and never send a product or respond to customer service inquiries.
*Received the product months after I ordered. Never responded to my customer service inquiries during that time. I stand by the review, just wanted to update.
Company gives cheap quality stuff
Company gives cheap quality stuff, no customer service, dont respond, and you don't know where your items are... dont bother
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