Well so far I bought a Samsung phone lateJuly/early August 2025......not sure.if its English????. It will not turn on and off and now cracking around the on/off switch... Tried to contact Customer... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wow, I must admit I was highly skeptical how a company could be legitimate when prices are an absolute steal. How wrong was I, this is a truly fantastic place to buy phones from. Genuine new products... Se mere
I was very dubious about ordering after reading reviews but so glad I did. Ordered Thursday afternoon around 3pm arrived Saturday by 1pm. It came with the free jelly case as stated. I also found the c... Se mere
I ordered a Samsung galaxy phone (cheapest price I could find also!) Late on Thursday evening and the phone was dispatched on Friday and arrived at my door at 9am this morning via royal mail s... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are passionate about selling electronics and bringing you the latest in new technology, including groundbreaking nanotech and emerging technologies. Our mission is to provide you with top-of-the-line digital technology products and accessories while delivering exceptional customer service.
Kontaktoplysninger
Office 203, 2nd Floor , Equitable House, 10 Woolwich New Rd, SE18 6AB, London, Storbritannien
- +44 20 3286 6667
- info@arezona.co.uk
- arezona.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Well so far I bought a Samsung phone…
Well so far I bought a Samsung phone lateJuly/early August 2025......not sure.if its English????.
It will not turn on and off and now cracking around the on/off switch...
Tried to contact Customer Services by text .. emails....phone...no contact and no one has come back to me.
This is most unacceptable..wish I had never come across this company
Great value samsung
Phone delivered when expected very good service. Nice condition, brand new and great price for Samsung A26 very satisfied and easy to set up

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Bought refurbished iphone and had a…
Bought refurbished iphone and had a great experience with customer service

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Great Customer Support
Great Customer Support. they help me to choose best samsung phone which A56 5G recommended for all
I have purchased Airpods 2nd generation…
I have purchased Airpods 2nd generation from superb product Plus next day delivery Really like there service
100% Recommended
DO NOT BUY from this company
DO NOT BUY from this company, the 5 star reviews are obviously fake. They sent me the wrong watch, then made it nearly impossible to return it. The returns page is all in Latin gibberish, and the number to call doesn’t ring. I finally spoke to a man from a call centre across the other side of the world, and they were very hesitant to give me a return address. I eventually got a return but it caused me alot of stress and it wasn’t worth the hassle. I also had to pay a high fee for the return label which they did not cover even though they sent me the incorrect watch. The watch box was also very banged up and didn’t look genuine to be honest. Be careful.
This is a farce
This is a farce, areal scam. I cancelled the purchase straight away by filling the online form because of wrong product. I placed a new order. My mails and phone calls remain un answered.
Both orders were despatched outside of the next day delivery. I got a message from Royal Mail that they have the product a week after it was due.
Avoid Arezona at all costs
This is the worst company I have ever dealt with. The customer services is almost non existent, it takes you over 20 minutes to get through and then they lie, or dismiss everything you say. On the website they have a 14 day return policy but basically ignore calls and emails to run this down or state that it only covers damaged items which is not mentioned.
Do not buy from them!!
They don’t deserve a one star it’s too…
They don’t deserve a one star it’s too much for them as in it’s highly rated movie f you give them one star, I bought a mobile phone from day one it had battery problem I contacted them and they tell me with out even seeing the phone that it is hardware related issue and that they can’t do anything about it I have paid £146.66 now I have to buy a new phone because they refuse to do anything about it .don’t buy anything from them they are scamming people beware.
Pathetic after-sales service
Well priced, but their after-sales service is beyond pathetic. In my case they're guaranteed to get a refund from the supplier, but choose to remain unresponsive. Phone line also not working. Previously communicated with "Kevin" and "George". Company belongs to Mansoor Aslam.
The wrong item has been sent
The wrong item has been sent. When I have asked for refund I have been told that I am not getting it as I have opened the packaging. I have checked their policy and that was not mentioned so I have queried it back. I have manged to sent it back but instead of the refund they still wanted to send me a different watch but I have said no as all this was too much hassle. In the end I got my money back but it was painful. Not using them again.
Not received my item yet
Super customer services
Ordered two identical items but only one showed up. Rang customer services and they immediately rectified issue and posted second item straight away. No business can guarantee 100% problem free transactions: the sign of an excellent online business is how quickly they rectify any problem. Would use again and have recommended to friends.

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Straight forward transaction during the…
Straight forward transaction during the working week.
Great communication fantastic delivery…
Great communication fantastic delivery service.

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Good communication and customer service
I received a call from customer services informing me of my choice of colour for the iPad was unavailable. However, they can dispatch a different colour which they did on time. I received my order of iPad the next day.
Thanks.

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Brilliant..from ordering yo dispatch…
Brilliant..from ordering yo dispatch great.thankyou.post office messed it up.tried to deliver twice but forgot to tell me they had actually left it at my post office 2nd time.took me 4 days to get that infomation.never mind.keeps us on our toes.

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TOO GOOD TO BE TRUE???????
Well happy was unsure when product was cheaper then anywhere else. But arrived no problems just what I wanted. Will definitely recommend

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







