My experience was friendly made me feel comfortable at ease. Spoke softly clearly was very helpful understanding,under my circumstances I was made to feel extremely relaxed wich is very difficult for... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Spoke with Siobhan today regarding a klarna account, she made an awkward conversation regarding outstanding money a very very positive conversation ! Not only was she understanding but she had so much... Se mere
Virksomheden har svaret
Despite have made seven months worth of payments, nothing is showing as having been paid on my account. This is deeply disturbing, and I am now extremely anxious that I will be wrongly pursued for the... Se mere
Virksomheden har svaret
Lucy at DRS Debt collection. Her patience, care and understanding makes managing our outstanding debt so much easier. At DRS they must spend their lives coping with people and businesses that are str... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Originally established in 1997, and a limited company since 2003, Ardent Credit Services Ltd., t/a Debt & Revenue Services is authorised and regulated by the Financial Conduct Authority and collects debts for many blue-chip organisations. Contact us either by telephone on 0151 545 1500 or in writing via our website and we will do our best to help you to resolve your debt or assist with a dispute. Debt Collection contact is often unwanted, but we are here to help and look forward to hearing from you. For independent validation of Ardent, you can check the Credit Services Association website, the FCA consumer credit register for firms or Companies House. If you owe a debt to HMRC – check the HMRC website for the details of debt collection agencies they use.
Kontaktoplysninger
Enterprise House, Moorgate Point, Moorgate Road, Knowsley Industrial Park, Knowsley, L33 7XW, Liverpool, Storbritannien
- 0151 545 1500
- For email address, please see website
- ardentcredit.co.uk
4,5
Fremragende
347 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The agent was very helpful and efficient
1. juni 2026
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Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Peter was great
Just chatted to Peter, and he helped me sort everything out, quickly and smoothly. He made the process simple, with no stress at all. He's a very kind and polite man.
Thanks Peter!
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with Peter and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
The lass i spoke to was so good at…
The lass i spoke to was so good at explaining to me and was so helpful and nice very good staff 👏 👍🏾
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
The gentleman was very professional and…
The gentleman was very professional and not intrusive, willing to help the situation with me and not demanding.
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Awesome customer service
Where do I start the two advisors Paige and Lindsey are the best two customer service advisors I have ever had the pleasure of speaking to they were so warm and caring. They listened to me and took on board all of my circumstances and tailored the best options to me and for me and made me feel comfortable as I have anxiety. I can’t fault their service and I asked to speak to a manager to make them aware that they are a credit to the company and the company must be training staff on the right way but unfortunately they weren’t available.
I actually got overwhelmed with the empathy I received and they come across that they really cared and wanted to help offering several options to help with my current situation
I would rate the aervice 100 out of 100 they couldn’t have possibly done anymore for me
Thank you Paige and Lindsey your both amazing done ever change
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review and for your kind words! We’re thrilled to hear that you had such a good experience with Paige and Lindsey and we have shared your review with them. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Was very helpfull
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
The advisor was very polite
The advisor was very polite, considerate and gave me advise that he didn’t have to.
But he did it to help me
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Very helpful and polite agent and…
Very helpful and polite agent and excellent service regarding my account
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with Olivia. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
I spoke with a very helpful polite lady…
I spoke with a very helpful polite lady called Lynsy she listened and talked me thru everything which helped my anxiety thank you
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with Lindsay. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Chloe
Chloe! You’re amazing and a star. She handled the situation with patience, compassion and utmost respect. Thank you very much and I hope you get a raise/bonus!
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with Chloe who is indeed a star ! Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Polite understanding and efficient
Person who i dealt with was polite, understanding and sorted my worries. Thankyou zilly (apologies for the spelling)Great customer service
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with Zillah. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Had a fraud case since last year
Had a fraud case since last year, everyone I spoke to had told me to sort it out myself or pay the debt off. Today was the first time I spoke to a lady. She was absolutely beyond helpful and didn't just tell me to pay or sort it, really refreshing to have someone actually listen and help as stressful as speaking to a credit service is.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave such a great review! We’re thrilled to hear that you had such a good experience with us. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
The sevice was very good the lady i delt with was very plesant understanding and helpfull, ne agresiveness ot threats atall. Very good.
I realy thought the service was good, the lsdy i was talking to was very helpfull, plrsant and understanding. She couldnt doo enough. Very good.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Helpful and knowledgeable staff
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Really helpful and took the time to…
Really helpful and took the time to explain everything as I have some learning difficulties. I wasnt under any pressure at all.
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Great service to deal with my payments
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Zilla's customer service was outstanding
Zilla was amazing very understanding, friendly, and patient throughout. Speaking to a debt company can be quite scary, but she kept me reassured and made the whole experience much easier
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with Zilla. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Spoke to Jess R today
Spoke to Jess R today, was really worried at the start of the call as I explained I’d recently had a heart attack and was worried the call could trigger something else but she was a lovely girl with a very soft voice and helped me sort out my hmrc debt thank you!
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with Jess. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
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