Bought the Arc Pulse and shield for my iPhone 17 and that’s the perfect case for it, get compliments on it all the time and my phone it’s fully protected while looking better than without the case! On... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I can't contain my excitement about my recent purchase! I ordered three Arc frames for my iPhone 15 Max Pro and 17 Max Pro three weeks ago, and I am absolutely thrilled with how they look! The m... Se mere
Expensive product that has serious issues. 1. RFID payments will not work with your iphone when the Arc Iphone 17 Pro Max protection is installed 2. Already damaged at one corner and paint was sho... Se mere
About 3 years ago, I purchased a phone case from Arc for my Samsung S23 Ultra and enjoyed it very much. It's great to be able to feel the smartphone in the hand as opposed to having this thick, invasi... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Essential Design. Essential Engineering. Essentially for You.
Kontaktoplysninger
3 Wasaweg, 9723JD, Groningen, Holland
- support@arc.cc
- arc.cc
Har besvaret 19 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Worst customer service arc case for an iPhone 17…
I ordered an arc case for an iPhone 17 Pro Max and they sent me the wrong size. I reached out to support. Someone replied, asked for some photos and evidence which I provided and then I never heard back. They totally ghosted me. Terrible customer service and I have two cases that don’t even fit my phone.
I paid for express shipping and it's…
I paid for express shipping and it's been 17 days and still no case. it's been roughly 10 days since the last tracking update. emailed multiple times and no reply. customer support is absolutely ass and if I could leave negative stars I would
Update: it seems my case got lost. at least they finally replied to my email and offered a replacement or refund.
What a great looking and good…
What a great looking and good protection for my iPhone! The product design is wonderful and the engineering is precise.
Even though I had a small misalignment issue the support was very helpful and solved it by sending me a new Arc Pulse. Perfect experience, thank you!
Best Customer Service Ever
I had a problem with my case and contacted the company via email. They responded in less than twenty four hours and a replacement case was mailed to me the day they responded. I wouldn’t hesitate to buy from them again or refer a new customer. Very happy!
iPhone 17 Pro Max - excellent product quality and great people
I originally bought one of these for my iPhone 16 and liked it so much I got one for my iPhone 17 Pro Max! It’s nice to actually be able to hold my phone in hand instead of a piece of plastic. I’ve dropped both phones(16 quite a bit) and neither were ever damaged. Also customer service is on point….i kinda sound like a fake review but im really not. lol- I’m just really happy with my experience and the product. Thanks yall
I love Arc
I love Arc. It’s honestly the best case I’ve ever used. I’ve had it for my 15 pro max. And now with my 17. The customer service is absolutely amazing. I’ll never go back to another case.
Your products
I appreciate the quality of your products. May I recommend a few more colours? Perhaps for the black I phones a bright white. Maybe yellow? Conversely for the white Iphone a Candy Red . Again something that pops. iPhones traditionally are boring colours and your ARC protection gives you a perfect platform to make them stand out.
Lastly your products are beautiful enough. No need for racy models in your ads.
Thank you
David Paragone
Amazing customer service
The support team is incredible
The support team is incredible! The protection case is fantastic as well, and I highly recommend it.
Milica answered my question
Milica answered my question. I’m just waiting on you all to get Arc Pulse iPhone 16 matte finish.
Thanks. Lyn
Good customer service
I like that the case gives the phone a caseless feeling.
The brand has become popular in the latest time and having a dedicated customer support email, instead of using a phone number is always great.
Customer Support
Purchased an Arc Pulse and several days after installing it I encountered an issue with it stayin on my phone. Sent an email in regarding it and was promptly provided a replacement after verifying purchase.
Great product and fantastic customer support.
Perfect Protection
I’ve had an arc case on my iPhone since they launched a few years ago. Many friends have it now. I spend so much on a gorgeous iPhone, I don’t want it hidden behind a case. Arc is great.
Had an issue with the product.
Had an issue with the product.. I contacted support. Once they understood this issue they corrected the situation.. great customer service
Okay so I wasn't sure about this case
Okay so I wasn't sure about this case, I honestly tried a knock off and was disappointed and it was honestly a 2am purchase. When I got it I felt stupid for spending the money on something I didn't think I would like because of the knock off. But when I opened the box a felt it I knew I had something different! I have owned every iphone and have tried all manner of cases cheep to expensive. Let me tell you I never felt an I phone before this. Those other cases hid the feel. Each time I grab my phone now it feels like something new. And the ARC it self feels great. I have dropped my phone a few times and it's protected not a scratch! I will always buy an ARC case. Btw I lost the bottom half of the ARC, my fault long story. I was ready to buy a new one but I reached out to support and they got back to me with a great solution. If your on the fence take the leap.
Order supposedly "shipped" I paid for…
Order supposedly "shipped" I paid for expedited delivery, no order updates at all and only AI generated replies by email. I will NEVER BUY ANYTHING FROM ARC AGAIN!!!!
At the beginning I had a problem
At the beginning I had a problem
My shipment appear to be delivered but after 2 weeks I didn’t receive anything
I told that and they require me to submit a notarize form
For me that was unnecessary
So I said I prefer not to receive the package
You or they understood and sen me another package today
I’ll be waiting for the shipment this time to be received
Thank you
Amazing cases that I would love to use…
Amazing cases that I would love to use but waiting for some news if they release it for my model haha.
Cool, elegant case. Amazon version with the same name is counterfeit
Having the ArcPulse cool case on my old phone for more than 1 year made me think twice before upgrading my phone. I couldn’t go back to cheap plastic. In a year, my phone did get a few hits and drops (I can prove I’m human without counting streetlights), but other than fine scratches on the case, everything is intact.
Now, it’s time to get a new case. I interacted with the customer rep, and they were polite, resourceful, and knowledgeable. I quickly learned that what shows on Amazon under the ArcPulse is a knockoff!
He tenido un problema y lo resolvieron excelentemente
Tuve un problema con la funda y me aplicaron la garantía sin problemas aunque hacía más de un año que usaba la funda. Muy buen trato al cliente.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








