Aqva Bathrooms Anmeldelser 

1.505
TrustScore 3 ud af 5

2,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Shower doors arrived in good time, I wasn't quite ready to fit them as still installing shower wall. When close inspection of doors undertaken saw that roller had broken plastic casing. I contacted Aq... Se mere

Bedømt til 3 ud af 5 stjerner

Ordered a toilet seat which unfortunately was poorly packaged and arrived damaged. AQVA arranged item collection and confirmed that they can't send replacement until original order arrives back. Ori... Se mere

Bedømt til 5 ud af 5 stjerner

Very good service. The low pressure tap I wanted was a very good competitive price and the delivery charges were very clearly set out in the same page of the excellent web site - I do like clarity lik... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Unimpressed! Unorganised! Items purchased came with indented logos on them which were not on the images. Quotes for freight were high so we organised our own freight forwarder items were not in stock... Se mere

Virksomhedsoplysninger

  1. Badeværelsesrenovering

Om Aqva Bathrooms

Oplysningerne kommer fra forskellige eksterne kilder

We believe in people power. Our people are dedicated, well-equipped and informative; apparently, the interface is for your convenience whenever you seek help. The management of AQVA has an all-round knowledge of the industry, ingrained research on customer preferences, concerns and priorities, thus, we have staked our resources, to exceed their expectations with a smile. Taps At AQVA Bathrooms, we display the latest design in Bathrooms Taps. You can view our complete range and select the best one based on your requirement. Shower Enclosures At AQVA Bathrooms, we offer the best in class shower enclosures. Whether you are looking for frame-less, or semi frame-less shower enclosures, we are sure you will get the right one in our range.

Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,8

Alle anmeldelser

(1.505)

4 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Vitra toilet seat

Ordered a specific Vitra toilet seat from Aqva, having received details of correct model from Vitra Tech Service. Seat unit arrived on time, and was easily fitted. Good service, and good value for money. Thanks

26. februar 2022
Bedømt til 5 ud af 5 stjerner

Excellent service

Ordered two basins and was expecting them to take a week or two to arrive but they came very promptly. Good communication, courier waited while I checked nothing was cracked or damaged.

Excellent service would recommend.

24. februar 2022
Bedømt til 2 ud af 5 stjerner

Altho the item is what i ordered

Altho the item is what i ordered, the company are not good with letting you know where your order is.. Over 2 weeks for delivery with no explanation or apology. This should of been made clear at the time of purchase, not left for me to chase with a plumber sitting here waiting!

19. februar 2022
Bedømt til 5 ud af 5 stjerner

Brilliant service

The item was exactly as ordered, despatched immediately and delivered well within the timeframe give. Service was A1, communication good with help offered if needed. All in all I couldn’t fault any aspect of the transaction.

18. februar 2022
Bedømt til 5 ud af 5 stjerner

Really well surprised with product…

Really well surprised with product quality, precise description and well packed. I think its a very good value for money.

The courier quiet unpleasant as he had a difficulty to find the address and start shouting over the phone.

Overall worth it !!!

18. februar 2022
Bedømt til 1 ud af 5 stjerner

Terrible stay away it looks attractive…

Terrible stay away it looks attractive because they have good prices but behind the doors in terms of stock, support and delivery, they are absolutely a mess. You need to keep the track of your item and be in touch otherwise you will wait forever.Their support team who you will be in touch once you buy don’t read the emails properly and they will take usually 48 hours to reply. They make constantly mistakes and don’t care about the customers. After making mistakes and canceled my order they fixed because I complained but then I received a broken item I contacted them with the evidence is been a week without positive solution. Avoid at all costs.

17. februar 2022
Uopfordret anmeldelse
Aqva Bathrooms-logo

Besvarelse fra Aqva Bathrooms

Hi Dave,

We’re so sorry that your experience did not match your expectations. However, we are unable to find you in our system. I have asked you for more details and you provided an email id that is also not registered with us. can you please email us @support@aqva.co.uk, I will personally look into your order and can provide a satisfying solution. we await your response.

Emily - AQVA BATHROOMS

Bedømt til 1 ud af 5 stjerner

Product was boxed damaged

Product was boxed damaged. Opened it 16 days after delivery due to builders covid and when I notified they argued that the swap was 14 day, so I was out of luck. They do poor quality control, because the box was not damaged and the unit was packed damaged, actually missing dowels. Be careful buying from these guys, not responsive and poor quality control from their suppliers.

9. februar 2022
Uopfordret anmeldelse
Aqva Bathrooms-logo

Besvarelse fra Aqva Bathrooms

Hi Vince,

We are really sorry for this situation, I have personally looked into your order and found that this was delivered over 14 days ago. and to report any damages this should have been noticeable upon delivery. The items get checked before being boxed, if this was reported within the damaged time reporting period we could replace it Free Of Charge (FOC), however due to the time elapsed since delivery we are unable to provide a FOC item. All damages should be reported within a reasonable period of time. We deem 14 days to be reasonable to check the goods. However, we offered a replacement of the damaged vanity unit at a discounted rate for you.

Hope this clears everything and once again we apologize for any inconvenience caused.

Emily - AQVA BATHROOMS

Bedømt til 4 ud af 5 stjerner

Out of stock shower tray

I ordered a shower tray online from Aqva Bathrooms. On the website, it stated that the item was in stock and could be delivered in 2-3 days. The day after placing my order, I was informed via email that the item was out of stock and that it may take up to 9 weeks for delivery. I could not wait this long, so I requested a refund. This was dealt with very quickly and the full amount was refunded into my account within 3 days. This was not a successful transaction, but I am more than happy with the response and speed of resolution from this company.

6. februar 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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