Daniel provided the Aptive service with courtesy, clarity, and covered all the areas where pests have been an issue. The only issue is he had only 2 mosquito traps instead of three in his van. He was... Se mere
Virksomheden har svaret

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Daniel provided the Aptive service with courtesy, clarity, and covered all the areas where pests have been an issue. The only issue is he had only 2 mosquito traps instead of three in his van. He was... Se mere
Virksomheden har svaret
Aptive has been servicing our home fine. However, I'm noticing quite a few honey and other bees around our home and do not what them exterminated. For this reason, please cancel our service subscri... Se mere
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I really like this service. The technicians are communicative, and polite. They always ask if something specific has come up and needs to be addresses. They have separate products for rainy days. Thei... Se mere
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Aptive always let me know the day they are coming, arrive on the scheduled day, lets me know the time of arrival, asks about my specific concerns then notifies me when finished. Provides pictures to... Se mere
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Skrevet af virksomheden
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
48531 Warm Springs Blvd, Ste 410, 94539, Fremont, CA, USA

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Besvarelse fra Aptive Pest Control - San Jose

Besvarelse fra Aptive Pest Control - San Jose
We had lots of carpenter ants coming in my ADU last week. We believe it's because of extremely hot temperature. I went online to make a reservice appointment. It's so simple to get a time slot that fit my schedule. The Technician, Austen, is so professional and knowledgeable. He identified those ants are carpenter ants instead of termites. He investigated about my ADU to find possible root cause of them. Later he did a wonderful job to apply the chemicals and provide the photos of what he had been done. Number 1 service team, Aptive.

Besvarelse fra Aptive Pest Control - San Jose
As always, Austen did an amazing job at addressing all of our pest control issues. After completing the work, he went over all of the requested points of concern and made sure that everything was addressed. We are very satisfied with the customer service with the technicians with this particular branch of Aptive.

Besvarelse fra Aptive Pest Control - San Jose
I’m always notified in advance of the representative arriving. The representative is polite and friendly and always addresses any issues we have.

Besvarelse fra Aptive Pest Control - San Jose
James was an excellent service provider. He inquired about my needs and followed through with the utmost efficiency. He was polite and considerate.

Besvarelse fra Aptive Pest Control - San Jose
I never received a notice when someone was arriving at my home prior to the date they were here.
I only wanted service for twice a year not every 2-3 months.
The service person who went ahead and did service without authorization only left a note with of what was done and no photos. I was unable to see any work accomplished.
The customer service could only give a $50 refund and no notice when I could use it.
It is not the customer service nor technician’s fault. I think the way you schedule service is poor. I’m think I may end service with your company.
Sincerely,
Patricia Samuelson

Besvarelse fra Aptive Pest Control - San Jose
I had a serious problem with ants. At one point, they literally took over the house. After the first visit from active, the ants were gone and never returned. The first treatment was inside and outside and all subsequent treatments are outside only. I have met two of their technicians. Both were very presentable and polite.

Besvarelse fra Aptive Pest Control - San Jose
They are still trying to catch the mouse in my house. They have come already 3 times and still it is not caught.

Besvarelse fra Aptive Pest Control - San Jose
This company strong-arms you into signing up for their service. The people are super nice, but the treatments are not effective. During my first three months, I had three outbreaks in a row, all of which I needed to deal with. Also, they expect their people to work on National Holidays. On Presidents' Day, they came out and sprayed my yard in the pouring rain, with rain continuing for the next several days.

Besvarelse fra Aptive Pest Control - San Jose
Communication is wonderful and everyone who has come to the house is very courteous and seems extremely educated on the job that they are doing

Besvarelse fra Aptive Pest Control - San Jose
Aptive did not deliver as promised. I signed up with a salesman and they promised me 5 vent covers. Ethan said he would bring them to me when I signed up. I emailed and no response. Very disappointed in this company.

Besvarelse fra Aptive Pest Control - San Jose
The service person was courteous and checked all my rat traps.

Besvarelse fra Aptive Pest Control - San Jose
The technician from Aptive Pest Control was very knowledgeable and thorough. He asked about any problem areas that needed extra attention. He completed the job without leaving a mess. Very professional outfit.

Besvarelse fra Aptive Pest Control - San Jose
The technician only spent 11 minutes at my house. He sprayed, but I don’t believe he did any cleaning of cobwebs. I have a very large yard and I do not think that 11 minutes is enough time to do the job properly.

Besvarelse fra Aptive Pest Control - San Jose
I have been an Aptive Pest Control client for several years and always happy with their service. Their technicians are professional and considerate during service visits. I highly recommend their pest management services.

Besvarelse fra Aptive Pest Control - San Jose
I no longer have a roach problem in my garage and black widows have been reduced since we’ve been using their service. Totally worth it!

Besvarelse fra Aptive Pest Control - San Jose
The technician that did the service at my home did a really good job. He was thorough and concentrated on the job at hand. I would welcome him back at my home to do future services. Great job Javon!

Besvarelse fra Aptive Pest Control - San Jose
Service people are enthusiastic and dedicated to doing a great job. They listen to customer concerns. Very thorough - including brushing off cobwebs from house exterior. Very good systems in place to handle service requests, alert on arrival time, and photo documentation of work done. I'm very impressed with the high level of customer service - best I've experienced.

Besvarelse fra Aptive Pest Control - San Jose
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