Jayce was outstanding! He asked what areas I would like him to pay special attention to and he thoroughly went through those with extra attention. He was polite and very friendly and I was very plea... Se mere
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Se, hvad kunderne siger
Dolan took care of what was needed after previous appt was cancelled. Previous driver did not come to the door. He saw me in the yard and my dog in the back yard. Cancelled appointment and drove off w... Se mere
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They did an ok job throughout the year, but their sales guy was VERY pushy and promised me I'd be refunded the cancelation fee for leaving my previous contract. That simply never happened. After signi... Se mere
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Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... Se mere
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Virksomhedsoplysninger
Welcome to Aptive Pest Control
Skrevet af virksomheden
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Kontaktoplysninger
5251 W 73rd St, Ste C, 55439, Edina, MN, USA
- 16515657997
We overthink pests so you don't have to.
4,3
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Besvarelse fra Aptive Pest Control - Minneapolis
Hi Matt,
Thank you for your feedback! We’re glad to hear that your experience with Aptive was easy and hassle-free. At Aptive, we strive to make pest control simple, effective, and stress-free for our neighbors. If you ever have questions or need additional assistance, please reach out. We’re always happy to help.
-Jasmine
This company failed to provide service…
This company failed to provide service in July yet charge us. When they came in August we had spider webs back in a little over a week.
15. august 2025
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Sue and Steve,
Thank you for sharing your experience. I’m very sorry to hear about the missed service in July and the ongoing issues with spiders in your home. At Aptive, we strive to provide reliable and thorough pest control, and it’s clear that we fell short in your case.
We take feedback like this seriously and would like the opportunity to review your account and address the issues you’ve experienced. Please reach out to us at socialmedia@goaptive.com so we can ensure proper follow-up and work toward a resolution that restores your confidence in Aptive.
Your feedback helps us improve and better serve our neighbors who rely on Aptive to protect their homes.
-Jasmine
We have had someone out twice to get…
We have had someone out twice to get rid of a yellow jacket ground nest and it hasn't worked. Also, I don't find it easy to communicate our needs between monthly service visits. The website doesn't seem to work well to communicate why we need someone to come out mid- month?
28. august 2025
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Denny,
Thank you for sharing your experience with us. I understand how frustrating it must be to have a yellow jacket nest persist after multiple visits, and I’m sorry that our communication tools haven’t made it easy for you to get the support you need between services. At Aptive, we want every customer to feel confident that concerns are fully resolved and that reaching us is simple. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and set up a follow-up service that specifically addresses the yellow jacket issue. We’ll also take a closer look at the communication challenges you’ve mentioned to ensure your future requests are handled smoothly. We appreciate you being part of the Aptive neighborhood and will do everything we can to get this resolved for you.
-Jasmine
Bugs away
The gentleman that came was very efficient. Sent pictures of what he did afterwards and was attentive to what I asked him to do.
26. august 2025
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Gwen,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional was efficient, attentive, and provided photos to highlight the work completed. At Aptive, we take pride in delivering thorough and personalized service, and it’s wonderful to know our efforts to keep you informed and address your requests are appreciated.
-Jasmine
The guys always communicate well and…
The guys always communicate well and take the time to talk to me when they are here. No bug or spider issues anymore!
26. august 2025
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Don,
Thank you for sharing your feedback! We’re thrilled to hear that our team communicates well and takes the time to address your questions, and even more delighted to know that you’re no longer experiencing bug or spider issues. At Aptive, we take pride in providing thorough, effective, and attentive pest control, and it’s wonderful to know our efforts are making a real difference in your home.
-Jasmine
Very thorough service of our home exterior. Excellent communications on day of your…
Excellent communications on day of your visit and notice prior to the day of service.
24. august 2025
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Mike,
Thank you for sharing your feedback! We’re glad to hear that our communication before and during your service visit met your expectations. At Aptive, we take pride in keeping our customers informed every step of the way while delivering thorough and effective pest control, and it’s wonderful to know our efforts are appreciated.
-Jasmine
The Experts in Pest Control
The company has well trained technicians who are courteous, attentive to detail, informative, & competent!
23. august 2025
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Donald,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional have demonstrated courtesy, attentiveness, and competence. At Aptive, we take pride in training our team to provide thorough, informative, and professional service, and it’s wonderful to know that our efforts are making a positive impact on your experience.
-Jasmine
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Terry,
Thank you for sharing your feedback! We’re glad to hear that our service professionals are consistently respectful and informative. At Aptive, we take pride in providing professional, thorough, and helpful service, and it’s wonderful to know our team’s approach is appreciated.
-Jasmine
I have cobwebs all over the outside of…
I have cobwebs all over the outside of the house. I thought your services prevented those insects from doing that
14. august 2025
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Kathleen,
Thank you for sharing your feedback. We understand how frustrating it can be to see cobwebs on your home, even after treatment. While our services are designed to reduce pest activity and prevent future issues, spiders and webs can still appear, especially in outdoor areas. At Aptive, we strive to provide thorough and effective pest control, and we’d be happy to schedule a follow-up visit to address any areas of concern and ensure your home is better protected. Please don’t hesitate to reach out to us at socialmedia@goaptive.com so we can assist you directly. We truly appreciate you being part of the Aptive neighborhood and look forward to helping you enjoy a comfortable home.
-Jasmine
Great Service
Always let me know when they are coming out well a head of time. Communicate well what service are performed. They even send pictures and videos so you know what they did.
19. august 2025
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Josh,
Thank you for sharing your feedback! We’re so glad to hear that our team keeps you informed, communicates clearly about the services performed, and provides photos and videos to show the work completed. At Aptive, we take pride in providing transparent, thorough, and attentive service so our customers can feel confident in the protection we provide. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to keep your home safe.
-Jasmine
Not repelling wasps.
Whatever you use to treat for insects is not keeping the wasps away they just keep trying to rebuild their nest I've had to spray it myself with a spray from walmart. My wife and stepchild are allergic.
14. august 2025
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Douglas,
Thank you for sharing your experience with us. I’m very sorry to hear that the wasp issue persists and that you’ve had to handle it yourself, especially given the serious allergy concerns for your wife and stepchild. That is understandably stressful, and it’s not the level of protection we aim to provide at Aptive.
I would love the opportunity to personally review your account and coordinate with our service team to ensure a more effective approach is taken to manage the wasps. Our goal at Aptive is to protect your home and the safety of your family, and I want to make sure we provide the right solutions to address this situation.
Please reach out to me directly at socialmedia@goaptive.com so we can discuss next steps and schedule a follow-up to properly manage the wasp activity. We truly appreciate your feedback and the chance to improve your experience.
-Jasmine
Great service
Great service, listened and adjusted to what concerns were being addressed and always easy to work with
14. august 2025
Besvarelse fra Aptive Pest Control - Minneapolis
Hi John,
Thank you for sharing your experience! We’re delighted to hear that our team listened to your concerns, adjusted the service to meet your needs, and made the process easy for you. At Aptive, we take pride in providing personalized, reliable pest control and excellent customer service. We truly appreciate your business and look forward to continuing to serve you.
-Jasmine
I emphasized spiders were a big issue…
I emphasized spiders were a big issue this season. When the reps were almost finished, I needed to go out and advise them they missed some spots that I mentioned on the pretreatment meeting with them. I then had to go around and review the work and ask them to do more.
13. august 2025
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Anthony,
Thank you for sharing your experience with us. We’re sorry to hear that your concerns about spiders weren’t fully addressed during your recent service. At Aptive, we want you to feel confident that your home is thoroughly protected, and you should never feel like you have to oversee the work yourself.
We’d like the chance to review your account and make sure every area of concern is properly treated moving forward. Please reach out to us at socialmedia@goaptive.com or let us know the best way to connect, so we can ensure your next service meets the high standard you deserve.
Thank you for being part of the Aptive neighborhood. Your feedback helps us improve and provide the best service possible.
-Jasmine
On time service and able to schedule…
On time service and able to schedule either AM or PM service times.
Professional employee - Anna.
6. august 2025
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Ward and Anna,
We’re so glad to hear that our team has been on time and flexible with scheduling! It’s wonderful to know that our service professional provided professional service and made your experience a positive one. At Aptive, we take pride in offering reliable, convenient, and attentive service to every customer.
Thank you for being part of the Aptive neighborhood and trusting us to keep your home protected!
-Jasmine
Representative was great, verdict out on product
Work done was terrific. Representative notified us their arrival time and was prompt. Listened to what we had to say and was mindful applying products inside and out.
I am wondering about product effectiveness. We are seeing more bug activity throughout yard and in the home than we had with our last company we were using. Also, online support and inquiry is a four day wait as company is “experiencing high call volume”. That seems a bit long. I have not called and that may be faster service response.
5. august 2025
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Tim,
Thank you for sharing your feedback. I’m glad to hear that our service professional was prompt, communicative, and attentive during your visit. I completely understand your concern about continued pest activity and the importance of seeing results from our treatments.
We’d like to review your account and make sure your treatment plan is optimized to address the pests in your home and yard. For a quicker response than online support, you can also call us directly. Please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and work on a solution. We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.
-Jasmine
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Amy,
We’re so sorry to hear about this experience. At Aptive, we know how valuable your time is, and it’s unacceptable for you to rearrange your morning only for no one to show and no communication to follow. This isn’t the standard of service we hold ourselves to, and we want to make it right.
I’d like to personally review your account to see what went wrong and get your service back on track as quickly as possible. Please reach out to us at socialmedia@goaptive.com with your service address so we can take care of this promptly.
-Jasmine
Haven't seen any mice in the…
Haven't seen any mice in the garage(alive or dead), ants coming in where they normally would and less wasps.
2. august 2025
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Douglas,
Thank you for sharing your experience! We’re thrilled to hear that you’ve noticed fewer mice, ants, and wasps around your home. At Aptive, we take pride in providing effective pest control solutions, and it’s wonderful to know our services are making a difference for your property.
We truly appreciate you choosing Aptive to protect your home, and we’re always here if you need any assistance or have questions about your pest control services.
-Jasmine
Friendly staff, unclear results
The employees have always been very friendly, but we are not seeing the actual results yet. It is unclear when we will start seeing the results we are looking for.
5. august 2025
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Erika,
Thank you for sharing your feedback. We’re glad to hear our team has been friendly, but we’re concerned you haven’t seen the results you expected. At Aptive, you should always feel confident that your service is on track.
Please reach out to us at socialmedia@goaptive.com so we can review your treatments and ensure your plan is delivering the results you’re looking for. We appreciate you being part of the Aptive neighborhood and giving us the chance to make this right.
-Jasmine
Out of control voles
I switched to Aptive because the sales person told me my yard would be treated for voles. Since switching to Aptive, the voles have taken over the front of my yard
5. august 2025
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Gerald,
Thank you for sharing your experience with us. I understand how frustrating it is to make the switch to Aptive with the expectation of resolving a vole issue, only to see the problem worsen in your yard. This isn’t the outcome we aim to deliver, and I’d like the chance to review your account and work on a more targeted approach to address the activity. Please reach out to us at socialmedia@goaptive.com so we can arrange a follow-up and get a service professional out to help protect your yard. We value you as part of the Aptive neighborhood and want to make this right.
-Jasmine
Active is very responsive when I call…
Active is very responsive when I call and do a good job of explaining what pest control services they have completed.
I wish they were more proactive in rodent control. I seem to have to remind them about filing bait stations. Also, the service cost has increased by about 40% over the last few years. It is getting pretty expensive.
3. august 2025
Besvarelse fra Aptive Pest Control - Minneapolis
Hi Joe,
Thank you for taking the time to share your feedback. We’re glad to hear that our team has been responsive and thorough in explaining the services provided. I understand your concerns about rodent control and having to remind us about bait stations. That’s definitely not the experience we want you to have. I will make sure to share this with our Operations team so we can improve our proactivity moving forward. Regarding pricing, we strive to balance quality service with fair costs, but I appreciate how important value is to you. If you’d like, please reach out to us at socialmedia@goaptive.com so we can review your account and discuss options that best fit your needs. We truly value you as part of the Aptive neighborhood and want to continue earning your trust.
-Jasmine
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