ExpertChat Anmeldelser 

169
•
TrustScore 1 ud af 5

1,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Estafa burda y asquerosa. Que yo sepa y CONCIENTEMENTE yo no me he apuntado a ninguna suscripción de prueba de 3 días de nada, pero he recibido un mail diciendo que después de estos 3 días la suscripc... Se mere

Bedømt til 1 ud af 5 stjerner

If there is a chance, I will rate this website with zero stars. A complete scam. They will not send you a confirmation email that will allow you to log in. You'll just receive charges because you can'... Se mere

Bedømt til 1 ud af 5 stjerner

This website is a complete scam. The AI detection feature costed me 1$ for 3days but the same research paper was given different percentage of AI generated text and human generation text. The next... Se mere

Bedømt til 1 ud af 5 stjerner

They charged you extra for the library even though you paid for a 3-day subscription anyway. I wasn't able to click cancel the subscription, which I assume they did on purpose to stop people from canc... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Privatundervisning

Skrevet af virksomheden

ExpertChat is a math-solving and learning platform. It provides you with step-by-step solutions to any math task in a flash and comprehensive help from real-person math experts in online chat 24/7.


Kontaktoplysninger

1,2

Dårlig

TrustScore 1 ud af 5

169 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Alle anmeldelser

(169)

28 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 1 ud af 5 stjerner

Ce sont des voleurs qui profitent de l…

Ce sont des voleurs qui profitent de l ages des clients pour les arnaquer
Ils te font croire que pour résoudre ton problème de Math par exemple ça ne coûte que 0.90 euro
En fait tu souscris un abonnement a 74 euro/mois et c est marqué en tout petit en bas
Donc après on te prélevés 74 euros 3 jours après les 0.90 euros
C est vraiment bient fait leur arnaque
Ma fille de 16 ans pensait juste payer 0.90 euro
BANDE DE VOLEUR!!!

8. juni 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Bonjour !
Nous sommes désolés d'apprendre que vous avez rencontré des difficultés à utiliser le service. Vous avez été informé des coûts. Nous vous avons également envoyé des courriels de rappel concernant les frais.

Si vous avez encore des questions non résolues, nous serons heureux de vous aider.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe d'assistance

Bedømt til 1 ud af 5 stjerner

BANDE DE VOLEURS

BANDE DE VOLEURS.
N’informe pas des conditions d’engagement.
Prélève tous les mois la somme de 74$ sur mon compte et ne réponde pas aux mails. ÉQUIPE DE VOLEURS, je déconseille fortement.

12. juni 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Bonjour !
Nous sommes désolés d'apprendre que vous avez rencontré des difficultés à utiliser le service. Vous avez été informé des coûts. Nous vous avons également envoyé des courriels de rappel concernant les frais.

Si vous avez encore des questions non résolues, nous serons heureux de vous aider.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe d'assistance

Bedømt til 1 ud af 5 stjerner

This page is a COMPLETE SCAM

This page is a COMPLETE SCAM!
Don't use this page! Apparently it's very simple but they're money thieves! And then they block you when you want to communicate with them! I have been charged money that I didn't accept or request! I accepted a payment that he was $0.99 and there everything is fine .. but then they started to AUTOMATICALLY charge $10 and then $74 and the worst thing is that you can't use the page! When you need to solve an exam or homework! Each answer has an additional charge! It's not enough with all the money they charge you! They told me that they were going to reimburse me 50% and first everything is fine but then they cancel the operation and block you from the email so you don't communicate with them.

6. juni 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Hello!
We're sorry to hear that you've encountered difficulties using the service. You have been informed about the cost. We have also sent you emails with reminders about the charges.

If you still have any unresolved questions, we will be happy to help you.

Best regards,
Support Team

Bedømt til 1 ud af 5 stjerner

Abo lässt sich nicht über Support…

Abo lässt sich nicht über Support kündigen email kommt nicht an

3. juni 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Hallo!
Vielen Dank für Ihr Feedback und wir bedauern die Unannehmlichkeiten sehr. Können Sie uns das Problem bitte genauer schildern, damit wir unsere App verbessern können? Bitte kontaktieren Sie uns über die Support-Option in Ihrer App und senden Sie uns Screenshots des Problems. Oder Sie können den Support-Button in der E-Mail anklicken.
Wir danken Ihnen im Voraus!

Bedømt til 1 ud af 5 stjerner

voleurs esvroquerie

Des voleurs
Jamais eu de réponse depuis 2 mois ils m’ont débité 49€ et 74€ sans autorisation
Des vrais escros à fuir

14. maj 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Bonjour!
Nous sommes désolés d'apprendre que vous avez rencontré des difficultés à utiliser le service. Vous avez été informé des coûts. Nous vous avons également envoyé des courriels de rappel concernant les frais.

Si vous avez encore des questions non résolues, nous serons heureux de vous aider.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe d'assistance

Bedømt til 1 ud af 5 stjerner

Des salle voleur j’me suis fais voler…

Des salle voleur j’me suis fais voler 74 euros

14. maj 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Bonjour!
Nous sommes désolés d'apprendre que vous avez rencontré des difficultés à utiliser le service. Vous avez été informé des coûts. Nous vous avons également envoyé des courriels de rappel concernant les frais.

Si vous avez encore des questions non résolues, nous serons heureux de vous aider.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe d'assistance

Bedømt til 1 ud af 5 stjerner

This app is impossible to cancel

This app is impossible to cancel. I have been trying to cancel for more than a week.
My daughter subscribed by mistake, it took all of her money and we cannot seem to get out of it or get a refund.
Be very careful about using this app
emails come back as undeliverable when you try to contact support and after a while you just get ignored
No wonder the ratings are so low

22. april 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Hello!
We are sorry for the situation you have experienced. To manage issues most conveniently, please contact us via the Support option in your app. We want you to stay with us, so we will do our best to help you cope with all the raised issues.

Bedømt til 1 ud af 5 stjerner

SCAM!

I keep getting charged, two times a month and I don't use this app. I keep writing emails and contacting the support team. But my emails come back as not delivered. This is truly devastating and I want my money back!!!

26. april 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Hello!
Thank you for your feedback and we are deeply sorry for the inconvenience. Can you please share the problem with us in more detail so that we can improve our app? Please contact us via the Support option in your app and send us screenshots of the problem.
Thank you in advance!

Bedømt til 5 ud af 5 stjerner

expertchat gerçekten çok kaliteli ve…

expertchat gerçekten çok kaliteli ve anında sorulara geri dönüş oluyor herkeze öneririm süperdi

27. april 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Merhaba!
Yorumunuz için teşekkürler! Lütfen uygulamamızı arkadaşlarınıza tavsiye edin ve herhangi bir sorunuz varsa, Uygulamanızdaki Destek seçeneği aracılığıyla bize bir not göndermekten çekinmeyin.

Bedømt til 1 ud af 5 stjerner

IT IS A SCAM!

I have been trying to cancel the subscription to no avail. What do you mean you have 24/7 support? I have been waiting and it is taking forever. Do not waste your money. It is a scam and it is not helpful.

24. april 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Hello!
We're sorry to hear that you've encountered difficulties using the service. You have been informed about the cost. We have also sent you emails with reminders about the charges.

If you still have any unresolved questions, we will be happy to help you.

Best regards,
Support Team

Bedømt til 1 ud af 5 stjerner

Verbrecher

Verbrecher. Unerlaubte Abbuchung von 74€! Nicht darauf einzugehen. Werde umgehend Verbaucherschutz informieren!

21. april 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Hello!
We're sorry to hear that you've encountered difficulties using the service. You have been informed about the cost. We have also sent you emails with reminders about the charges.

If you still have any unresolved questions, we will be happy to help you.

Best regards,
Support Team

Bedømt til 1 ud af 5 stjerner

SCAM

SCAM!

This is a very fast and awful scam for students. They take your money in seconds without your consent. Do not give your money and do not give your card details. They will not solve any of your questions and will keep on taking money.

20. april 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Hello!
We're sorry to hear that you've encountered difficulties using the service. You have been informed about the cost. We have also sent you emails with reminders about the charges.

If you still have any unresolved questions, we will be happy to help you.

Best regards,
Support Team

Bedømt til 1 ud af 5 stjerner

Request for cancelation of subscription

Hello! I just sent an e-mail for cancelation of my subscription for ExpertChat, but I received an e-mail notification that my request wasn't sent.I don't think this is OK.

13. marts 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Hello Krisi!
We're sorry to hear you're having trouble.
Feel free to reach out to us via the Support button within the service.

We're here around the clock to assist you!

Best regards,
Support Team

Bedømt til 3 ud af 5 stjerner

Les experts mettent beaucoup trop de…

Les experts mettent beaucoup trop de temps à répondre et le service reste très chere

10. april 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Hi Gabriel!
We're sorry to hear you're having trouble. We are working every day to improve the speed and quality of our responses.
Feel free to contact us using the Support button in the service if you have any questions.

We are here around the clock to help you!

Best regards,
Support Team

Bedømt til 1 ud af 5 stjerner

Attention ⚠️ !!!

Attention ⚠️ !!!! Scam !!!!!!!!!! Dont put your crédit card number !!!!!

6. april 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

ello!

Thank you so much for your feedback.
Please accept our deepest sympathies for the troubles that you had with our product and for the payment problems as well.

Please tell us more about your problem via Support option in your accaunt. Our team works 24/7 to help our users, so you can be sure that you will get a rapid solution.

Respectfully, Support team

Bedømt til 5 ud af 5 stjerner

Une aide rapide et efficace sur une…

Une aide rapide et efficace sur une question de maths pour mon enfant et un support au top, réactif et pro. Je recommande chaleureusement ce site

1. marts 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Bonjour Karine!
Merci pour votre commentaire ! Recommandez notre application à vos amis et n'hésitez pas à nous envoyer un message via l'option Support de votre application si vous avez des questions.

Bedømt til 1 ud af 5 stjerner

ABSOLUTE SCAM DO NOT FALL FOR THIS

These People charge you $1.00 USD for 3 days and say you can cancel their subscription. The next day after 'starting my subscription' they attempted to take $117 AUD from me.

They claim to send an email of the terms and conditions and that you can cancel the subscription at any moment. That is a complete lie. You can not cancel the subscription or even submit an inquiry.
They also claim that the email they 'sent out' explains that they charge 24 hours after the 'free trial' which is also a lie as I never received anything and they do not state any terms and conditions at all.

They never even answered the question I posted there. They just steal from you.

My bank has also confirmed that they are scammers.

If you just started a subscription, remove all the money from the card that you gave them access to and cancel the card immediately!

18. marts 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Dear Vera, hello there!

Thank you so much for your feedback.
Please accept our deepest sympathies for the troubles that you had with our product and for the payment problems as well.

Please tell us more about your problem via Support option in your accaunt. Our team works 24/7 to help our users, so you can be sure that you will get a rapid solution.

Respectfully, Support team

Bedømt til 1 ud af 5 stjerner

This company is a total scam

This company is a total scam. Great premise of an idea, looks like you just have to buy credits to use their service, pay as you go, but then hidden on their website, when you click to pay your $1.99 are "terms" where they charge you $74 if you don't cancel your "3 day trial" within 24 hours. However, you don't see these terms until you email them to ask why they charged you, and then the support lets you know that they didn't charge you and there's no subscription to your email and they don't know what you're talking about and then the head scammer gets on and says they aren't refunding you and didn't you see the fine print and terms and conditions and says they emailed you the information even though they didn't send anything and they don't even have anything connected to my email. Super friggin scammy.

11. marts 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Hello!
We're sorry to hear that you've encountered difficulties using the service. You have been informed about the cost. We have also sent you emails with reminders about the charges.

If you still have any unresolved questions, we will be happy to help you.

Best regards,
Support Team

Bedømt til 1 ud af 5 stjerner

They are complete frauds

They are complete frauds. Despite not using their service, they charged me over $300 for three months. They did not provide any information about the subscription fee every month. I will proceed with a lawsuit along with a complaint through the EU anti fraud office.

If anyone wants to join me in the lawsuit, please send me an email. As a lawyer, I will definitely sue this company within March and get refund.

And they're still lying in the comments. I've never been informed of any costs in advance. Will definitely punish these scammers located in Cyprus.

28. februar 2024
Uopfordret anmeldelse
ExpertChat-logo

Besvarelse fra ExpertChat

Hello!
We're sorry to hear that you've encountered difficulties using the service. You have been informed about the cost. We have also sent you emails with reminders about the charges.

If you still have any unresolved questions, we will be happy to help you.

Best regards,
Support Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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