Customer service is fairly attentive and they help you renew your subscription each time as needed. The TV service is really good, and you can find like 99% of any movie or TV show on there for one... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Mack provided amazing customer service. I contacted the chat for help using Cash App to purchase Bitcoin and renew my service. He was patient and walked me through every step, sharing pictures that sh... Se mere
Virksomheden har svaret
I've used the Apollo TV service for about two or three years now, it's unmatched. Nothing better out there, I use it for EVERYTHING, because it really has everything. The support system/team is also v... Se mere
Virksomheden har svaret
this is probobly one the best streaming service I know .consistent and reliable. the only issue is using bitcoin and going thru the process. they would have so many more customers if they use a credit... Se mere
Virksomheden har svaret
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I was at wits end attempting to…
I was at wits end attempting to subscribe and pay for the service because I’ve never used bitcoin… customer rep Dylan walked me through the entire process and I’m all done! His patience and attn was absolutely impeccable!

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Best streaming service by far.
My second time doing a year loan subscription now, in my opinion it’s the best streaming service as it’s got all the movies and shows you can want from every streaming service combined into one not to mention live sports!!

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always works
it's been a great app because it always works, although sometimes the shows won't be in English

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5 years of annual renewals and overall…
5 years of annual renewals and overall I’ve been pleased with the service. Mid way through my last subscription year, there were some issues with buffering but the last 3 months were hassle free. I always been completely happy with Apollo tech support. They are consistently professional. Dylan, thank you.

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Great streaming app
Great streaming app! I have had it for over eight years and it has only gotten better since I first joined. I love the convenience to be able to travel with it and utilize it on my phone and iPad. I have recommended this application to family and friends.

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The worst customer service Buffering…
The worst customer service Buffering all the time subscription ended they harrass me to rejoin promise me a new trial but dont give it stay away from these people. The incompetent people that will work their will reply come log into our account and we will help you. they take 10 minutes between answering and then tell you we cant help you. Horrible customer service and you can go days without service

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Great assistance with helping me with…
Great assistance with helping me with successfully completing my renewal of my subscription. AWSOME

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Agent was very helpful and walked me…
Agent was very helpful and walked me right through it

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It is great with all the channels.
It is great with all the channels.
Customer service makes
It simple to renew annually. Just wish the cell phone app didnt give me hard time. Other than that A+ !

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My experience was amazing,the support…
My experience was amazing,the support team was very supportive especally (Kyile).Thank you so much.

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Video on demand streaming is horrible…
Video on demand streaming is horrible at night. Maybe 5 minutes before buffering, black screen or other issues start. You can't reach support at night because they are overwhelmed. When you do reach support they want you to do the standard things: unplug router, restart firestick, dump cache, change players, install vpn, restart app, etc, etc, etc. Nothing works for long. But it's always my fault. Their service is "perfect." Been going round and round for 3 months.
The money savings is real, but the frustration is off the chart.
So, they submitted a nice boiler plate response and invited me to try their support again! Ha! What a joke! Over 2 hours in their chat support with no response. They suggest sending an email because of the overwhelmingly high demand for chat support (wonder why...) well guess what? The email comes back undeliverable!
These people are unbelievable.

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Great service recommend to everyone I…
Great service recommend to everyone I know

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I have been using the Apollo Group…
I have been using the Apollo Group cable for about a year or so and I’m loving it. No extra money being spent on more channels or packages. Everything you need is on here snd is reasonable in cost!

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I enjoy using the app the customer…
I enjoy using the app the customer service I awesome and it’s easy to
Use and I can watch whatever I want whenever I want

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Easy to use and assistance is efficient
Easy to use and assistance is efficient

Besvarelse fra Apollo Group TV
Your Employee Sally was very patient…
Your Employee Sally was very patient and professional with helping me stay connected with your wonderful service. Bitcoin has me confused but she helped me through it. Really love ApolloGroup!

Besvarelse fra Apollo Group TV
Kaylie walked me through the entire…
Kaylie walked me through the entire process. Interested to see improvements since I haven’t renewed for a few months

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Logan The Rep
Logan
Was a great help he helped me get renewed; the transaction was smooth.

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great app used for years and found…
great app used for years and found nothing better.
great customer service all the time

Besvarelse fra Apollo Group TV
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







