Apex Cars DirectAnmeldelser 

I purchased a DS4 from Apex Cars Direct and had several issues.

The invoice I received was incorrectly addressed, but this was minor and rectified relatively quickly.

The car was delivered to me, however I then had to drive the person who delivered it to me to the train station. Not very professional at all.

Upon reviewing the car, unfortunately the timing belt was in a heavily degraded state showing significant signs of cracking. To be fair, the wet belt engine design is not the best, but it should not have been sold in such a condition.

I was charged £1 a mile for all miles over 30 driven and had to return the car over 100 miles away. Having reviewed the situation I deemed it was better to take the financial hit. Apex Cars Direct did offer to replace the timing belt when I arrived, however at that stage, it was just easier to return the car. Interestingly they did not offer to drive me to the train station so that I could get home.

On the positive side, the cash return transaction was quick.

Upon trying to then reclaim my tax, it turned out that the log book had been incorrectly registered to me at an incorrect address by Apex Cars Direct. This only became apparently after waiting a considerable time for the log book itself. I had to call DVLA and write a letter to fix this.

All in all, this was not smooth and if I had not noticed the issues with the timing belt in time, I probably would have had a significant financial bill on my hands in the near future.

The administration was poor and incorrect details were inputted. A different name was even used on the congratulatory email I received.

Perhaps I was just unlucky, but please be more cautious than I was when purchasing a car from Apex Cars Direct.

Just had a very pleasant experience buying a car from the Apex team who were all very hard working and polite. They delivered what they said they would... how refreshing to have great service.. definitely would recommend. Thank you Sam for all the help with the many questions.

From our First ever visit to Apex cars direct to the day we collected our beautiful SVR Sam was amazing, no question was unanswered, he made the process run smoothly as we were part exchanging our old car, Sam was professional and nothing was to much trouble. Would 100% purchase another car from here again.

Sam was extremely helpful when I initially enquired about the car, he also ensured I was aware of potential buyers that enabled me to reserve the car prior to my visit.
The purchase and collection of the vehicle was simple and quick.

We bought a Tesla Performance Model 3. We could not have been

Nathan and David, at Apex, really are genuine nice helpful car sales chaps... On 3rd vehicle purchase already!
Cracking Range Rover with black pack...
Well worth a visit!

Thanks for another great experience selling our car to you. Always friendly and professional and best of all hassle free. Would happily recommend anyone to Apex, thanks again

Sam was friendly and helpful on the phone when I enquired about the vehicle. I then went to the garage to purchase the vehicle the garage was so clean and tidy and Sam was a really good sales man he has very good customer service skills. Purchasing the vehicle was so easy I would recommend this garage so far I have had no problems and I am over the moon with my vehicle

Excellent car excellent service
Immaculately valeted warrantied serviced
Delivered at a great price
H was communicative professional and put me first.i highly recommend will be looking to buy another next summer
Thanks to all the team

I got a Landover Discovery sport from Apex car direct and Sam supported me through till the car was delivered to my address.
Sam made the process easier for me as I live miles away.
The car is immaculate and as described on the site.
Much appreciated to Sam and Apex car in general.
I'll recommend 👌

I had an amazing experience at Apex cars, Sam and David were extremely welcoming and knowledgeable. They made my purchase of a Land Rover extremely easy and stress free.
Would definitely recommend them to someone looking to buy a car.

I would like to thank Sam and Apex Cars Direct. The overall service and communication was amazing, I got sent a lovely video of my now Discovery. The car was delivered and as Described, Sam made us feel as ease throughout the whole process as I've never bought a car i have not seen. So just wanted to say thank you again!

Thanks for great service from Sam on the purchase of our new car nothing was too much trouble, would highly recommend them

Very smooth process buying our Volvo XC90. Sam communicated regularly & clearly, and the car was ready on time and in great condition.

First class dealership, a warm welcome from the off, proper coffee and lovely waiting area. Brilliant customer care and service, the car is brilliant and couldn’t be happier with my experience with Apex Cars. David, thank you so much for making the process smooth and non-stressful, you were great!

I will be recommending you to anyone, thanks again!

I had a great experience at Apex cars direct, I love my new Land Rover Discovery I bought from Sam. Got a good part exchange, and good finance options. Got a lovely video of my new Discovery before I arrived. Would recommend to anyone.

I bought an Audi TT from Apex Cars Direct, and while I’m happy with the car itself, the prep and aftersales care left much to be desired. Just for context I paid the full asking price for the car with no part exchange.

Prior to purchase I was made aware that the alloys were in need of refurbishment; they offered to respray them black, but this wasn’t the original diamond cut finish, which to me felt like they were trying to cut corners nor was any discount offered so I could get them refurbed myself. I specifically asked if the Haldex oil change had been carried out and was told, yes! but after checking the service history, it turned out it was just a gearbox oil change, this was not ideal.

Finally, Less than three months later having done no more than 250 miles the ABS light came on, the wheel bearing and abs sensor had to be replaced at a cost of £365. Given the low mileage I’d done, I don’t believe this issue developed in that time so feel it was Apex's responsibility. To date I've received no reimbursement towards the £365 despite being told I would.

Sales service was generally very good. Sound appraisal of my vehicle, no messing around, and gave a good test run of my potential purchase. Handover was a little clumsy, but down to staff holidays etc and my own tight timetable and circumstances. Nevertheless I am delighted with the Aston Martin DB9 Volante, it’s a stunning vehicle.

I purchased a wonderfully presented AMG GTR from Apex Cars Direct dealing with David. It involved a part exchange and some detailed discussions with regard to the history of the new car, previous ownership and everything you need to know as a purchaser to be confident you'll be looked after. David provided an outstanding service. I experienced his honesty when some things didnt go to plan and his commitment to his customer service. A well presented, professional outfit that takes pride in their work and aftersales care. I'd happily recommend his business to my friends and family. Thanks again David and Apex Cars...

Great service from Apex cars and Sam. Very happy with my new car 🤩